Monthly Archives: May 2014

Eight days a week—or whatever it takes

All cloud backup providers are not equal. Of course, you already know that; that’s why you depend on Mozy seven days a week. And if there were eight days a week, then we would back up and protect your data on the eighth day as well. And speaking of eight, in a recent BusinessNewsDaily article, Mozy’s Gytis Barzdukas, senior director of Product Management, identifies eight key elements a business should expect from a cloud storage provider:
• Financial stability
• Proven infrastructure
• Established customer base
• Geographically distributed data centers
• Security
• Robust encryption
• Third-party validation and accreditation
• SLA terms and execution

Each element is important and should be expected by the customer. Of course, a few of these elements lose their attraction if the other elements aren’t part of the picture, so it’s important to understand what you need and why you need it. “Online data storage is a broad term that can mean lots of different things to lots of different people, so it’s really important for businesses to properly understand what’s right for their needs and what’s being offered by different providers,” Barzdukas says in the article.

Let’s take a few minutes to discuss why Mozy cloud backup protection is complete. You might already be familiar with this, but it’s still a nice refresher course and a reminder that Mozy has your back when it comes to protecting your data.

Financial stability: Mozy is profitable and is backed by EMC (EMC), the leader in storage. We’re not going anywhere, except to the future. Enough said.

Proven infrastructure: Mozy easily scales complete data protection from a single person to tens of thousands of devices in the enterprise with easy deployment options from Mozy’s feature-rich Admin Console, which lets admins perform their duties in ways that work best for them.

Established customer base:
Sure, we can say that we protect a large customer base (6 million individuals), but we also protect 100,000 businesses and store more than 90 petabytes of information. (When you have a few minutes, read what our customers say about us on our Testimonials page.)

Geographically distributed data centers: Mozy servers are located in world-class data centers across the globe. And because there are regional jurisdictional requirements for data location, our data centers are situated where they need to be.

Security: We don’t take chances with the data that’s entrusted to us. The security of your data is our highest priority. Mozy security policies protect your information from unauthorized access, disclosure, alteration, and destruction. Our data centers have never been breached.

Robust encryption: All data handled by Mozy is encrypted with military-grade encryption prior to transfer, during transit via an SSL connection, and it remains encrypted while at rest in our data centers. Users can choose a managed encryption key, or personal or corporate encryption keys for added security.

Third-party validation: Mozy is SOC 1 SSAE 16 Type 2 audited and ISO 27001 certified. These independent verifications certify that Mozy’s processes and procedures meet or exceed the strictest control objectives in the industry.

SLA terms and execution: Mozy is an established cloud provider that has gone through successful certification and auditing processes and has years of experience in deploying and managing cloud infrastructure and providing award-winning customer support.

Maybe it goes without saying (but we like to say it anyway) that Mozy online backup is comprised of all of those elements. They’re eight more reasons why Mozy is the most trusted name in cloud data protection and why Mozy cloud backup means complete data protection. And when we say complete, we mean that your information is private, secure, and accessible. It’s there when you need it, whenever you need it, whether for the home, SMB, or enterprise. Seven days a week, eight days a week—whatever it takes—we’re here for you, 24 hours a day, 365 days a year.

Smartphones, Lost Portfolios, and Toilets

Years ago, shortly before graduating from college, I was heading to an interview for a photo editor position with what I thought was the key to my future: a dynamite portfolio. In those days, putting together a photo portfolio was time-consuming and costly. It may be difficult for the digital generation to appreciate that. Back in those days, there was no digital. A portfolio consisted of a leather binder with a dozen or so meticulously printed 8×10 black and white shots (yeah, I’m really dating myself now) that would hopefully wow the interviewer and land me the job. Before getting into my car, I had placed the portfolio on the roof of my car while searching for my car keys. I found my keys, got into the car, and drove off, confident in my sport jacket and tie that I would soon land a great job. Only one problem: I had not retrieved the portfolio from the roof of the car.

To make a long story short, I arrived at the interview; unfortunately, my portfolio did not arrive with me. Try explaining that to the interviewer. “Well, it was here when I last checked. No, seriously. It’s actually a pretty good portfolio. Really, you’d like it…if I could only show it to you.”

On my way home from a very short interview, I found my portfolio a block away from where I started. To be sure, it had that distressed look, having been run over by a dozen or so vehicles (the tread marks clued me in on that). And I think it must have been garbage day because the top cover of the binder had been torn away by something much heavier than a car. C’est la vie. Back to the dark room…and the job classifieds.

Things are much different today, sort of. In that same situation today, sans “hardcopy” portfolio, I could still have shown my photos by using my smartphone to access my Mozy Sync folder and then I could have forwarded my portfolio to the person giving the interview, impressing him with not only my dynamite portfolio but the convenience of Mozy Sync and the power of the Mozy mobile app  as well. Of course, that assumes that I actually still had my smartphone.

 As much as things change, in some ways they still remain the same. Take for example leaving my portfolio on the roof of my car. Would you believe that leaving your smartphone on the roof of your car and then driving off is one of the more common ways of losing your phone? If you don’t believe it, then you haven’t lost your smartphone that way…yet.

 In a recent article published by Consumer Reports, “Setting your phone on the roof or hood of the car while you strap your kid into the car seat, load the groceries, or take off your jacket is a common mistake. You might not notice the phone is gone until you reached your next destination, and if you remember before then, you might find your phone sitting damaged on the road or in a parking lot.”

According to the Consumer Reports National Research Center, a projected 3.1 million smartphones were stolen last year. But those 3.1 million smartphones are just the ones that were stolen. According to a Mozy study, thieves aren’t to blame for most smartphones that end up missing; it’s the owners of the smartphones who are to blame. They’re losing their phones. That’s right: 70 percent of people who carry around portable devices have lost a data storage device. But losing the device really isn’t the worst of the problem.

Although the average cost of a lost item is $220.15, it’s not just the value of the item itself that has an impact. Of those who have lost a portable device, 57 percent said that they were more upset about losing the data on the device than losing the device itself. In fact, the Mozy study found that so strong is the desire to hang on to our smartphones—and the pictures, contacts, and messages on them—that 93 percent of people who have dropped one down a toilet have attempted to retrieve it. Eww.

So, where are the most likely places that you will lose your smartphone? Based on the findings of the Consumer Reports National Research Center, here is where you should make every effort to keep a firm grip on your phone:

  • Public transportation
  • Airports and airplanes
  • Restaurants and bars
  • Retail establishments
  • School property
  • Amusement parks
  • Hood or roof of a car
  • Public bathrooms

As I reflect on that interview of so many years ago and consider the fact that far too many smartphones are lost in public bathrooms, I can’t help but smile knowing that I would never have lost my portfolio in a toilet. It was way too big to fall in.

Making Headlines and Making a Difference at Mozy and Beyond

These days when it comes to news, you don’t have to scratch the surface too deep to see who is making headlines, often times for none-too-flattering reasons. Sometimes it takes a little more digging to find the stories that hit closer to home. These are stories that don’t make national headlines; however, they make a considerable difference for the community of the one making headlines. Take for instance the recent article in Utah Business online magazine that highlights 30 women to watch. Mozy employee Jamie Morningstar made the list.

According to the authors of the article, “30 Women to Watch,” “Much of Utah’s economic success can be attributed to the many ambitious, talented and hard-working individuals who are devoted to improving [our] state.” These women are individually and collectively “playing an important role in shaping Utah.”

What can we tell you about Jaime? Jamie is a product manager who works closely with the Mozy development teams. Although she began her career as a software engineer, she soon realized that her communications skills were stronger than her coding skills. As she says in the article, “I built on my core skills, in my case computer science, found what made me unique in that field, and developed it.”

Recently, when a fellow Mozy employee asked her to describe what she does, Jamie responded: “Basically, I listen to a lot of people about what they need, work with the engineers to get it done, and then tell people about it!”

With her drive for constantly looking for ways to refine and improve what we do here at Mozy, it’s no surprise that her skills and talents are also making a difference outside of Mozy. That difference is particularly apparent to Utah’s young women who are interested in technology.

Jamie’s concern about the growing technology gender gap caused her to spearhead Mozy’s and EMC’s 2014 sponsorship involvement in Award for Aspirations in Computing,  whose purpose is to celebrate the achievements of young women and their aspirations in pursuing technology in computing. (To learn more about Jamie’s efforts with Award for Aspirations in Computing, click here.)

It’s always nice to be noticed, especially when you’re making a positive difference for the next generation. We hate to sound selfish, but we hope some of those whom Jamie is influencing and encouraging to pursue careers in technology find their way to Mozy.

From all of us at Mozy, congratulations, Jamie, for making it on the list of “30 Women to Watch”!

To learn more about what makes Jamie Jamie, read this recent blog post.

My name is Alex and I work for Mozy

 

Meet Alex: Avid sports enthusiast, future triathlete, and one of Mozy’s BI engineers

 

 

What you do at Mozy I help Mozy make the best business decisions based on the data from our products. I create reports and dashboards to visualize the data. I also manage and keep the BI servers and services running.

I define my workspace as…

Anywhere I am able to VPN into work; most of the time that’s from the office and home. If something breaks, it needs to be fixed. As long as I have a nice view of the mountains and a cold Mountain Dew, I’m good to work.

A device I can’t live without….

iPhone.

When I arrive at work, I typically start my day off by…. 

I first check if there is anything urgent or broken and get those resolved. Then I check the health/status of all the Business Intelligence servers and services and make sure that everything is running the way it’s supposed to. After that, I start working on Redmine ticket and requests.

My work routine is….

I don’t like to do the same things over and over, day after day. However, that can’t be avoided all the time. I like to find something new to learn every day and apply that to what I do. That helps change the routine, improves my work, and makes every day different from the day before.

I do/do not listen to music at work and it helps me work better because….

I listen to music as often as I can; however, part of my job requires talking to people and it’s a little hard to listen to a conversation with my headphones on…

The best advice I can give a recent college graduate looking to do what I do is …

Get a good education and make sure that the degree is in something you enjoy.  Somewhere along the way you will discover among all of your classes that there is a topic that you enjoy more. Take classes in that subject and learn more about it. If you still like it, take more time to learn. Several careers have certain areas of specialization. It also helps to meet people who are already working in that field. Talk to them, ask questions, and also ask for advice. You would be surprised by how much people are willing to help you.

Outside of work, I am passionate about… Snowboarding and skiing in the winter.  Cycling, swimming, and running in the summer.

My eating habits are… If you ask my wife she will say that it needs to improve. I think it’s just fine…. maybe smaller portions?

If I could be someone for a day I would be…. Anybody who can complete a triathlon.

The “secret sauce” that makes me who I am ….  Mix Brazilian with Japanese and there you have it.

Mozy Adopts EMC ECS Appliance

The Mozy team is thrilled about today’s announcement of EMC Elastic Cloud Storage (ECS) Appliance. For us, this is more than a product announcement from our parent company EMC. The ECS Appliance represents something significant for the Mozy service as well.

Since Mozy’s debut as a scrappy startup seeking to protect the world’s data with online backup, we have created much of the cloud storage software that allowed us to scale to well over 90 petabytes of customer data. The system we built handles over 120 terabytes uploaded each day. For almost a decade, the demand for more and more cloud storage has kept us focused on continued storage innovation.

When you read the ECS Appliance announcement, something quite relevant to Mozy stands out: “The ECS Appliance allows customers to add hyperscale cloud capabilities to existing private and hybrid cloud environments, delivering ease-of-use through self-service capabilities, fully automated provisioning, and data services for next-generation applications.” Hyperscale cloud storage overlaps a lot of what Mozy has been doing over the years. So could we use it at Mozy?

On evaluating the EMC ECS Appliance, we determined that it could easily handle Mozy’s massive storage scale with the resilience and durability that our customers expect from us. In considering it for our own use, we found that doing so would allow us to phase out certain parts of the infrastructure software that we have developed over the years. That would allow us to leverage the continuing innovation that EMC plans to invest in this powerful storage technology. Today, we’re delighted to announce that Mozy intends to adopt the EMC ECS Appliance.

With today’s announcement, EMC is helping Mozy redefine the focus of our R&D efforts. With ECS Appliance, Mozy can invest more in new features and further extensions to the Mozy service while also leveraging the staggering amount of innovation the EMC ViPR team will continue to invest in the ECS Appliance.