Monthly Archives: August 2017

A Message to Our Customers Affected by Hurricane Harvey

All of us at Mozy by Dell extend our heartfelt thoughts and prayers to all of our customers who have been affected by Hurricane Harvey. We hope that you and your loved ones are safe and secure. We also hope that you are able to recover quickly and get back on your feet as soon as possible.

Dell Technologies, which is based in Round Rock, Texas, has pledged $500,000 to the American Red Cross efforts to help victims of Hurricane Harvey. Dell Technologies has also set up a relief page on an internal company website where employees can donate. Dell will match every dollar donated up to $10,000 per team member. One hundred percent of the donations and 100 percent of the match will go to those who need it most. We will do all that we can to help!

As a Mozy customer, we want you to know that your data is protected. In that regard, should you need to restore your important data, here are a few quick recovery tips:
   •     Web Restore: Use a Web Restore to get immediate access to your backups from any PC with Internet access. You can          recover individual documents, social security details, and other important information that you need to access in a hurry.
   •     Restore Manager: Use Restore Manager to pull down from the cloud larger compressed backup sets over Internet.
   •     Media Restore: If you have no Internet connection or are experiencing poor bandwidth, you can use a Media Restore          and have Mozy ship you your backup via a thumb drive.

Mozy is offering free Media Restores for its online backup customers and partners affected by Hurricane Harvey. To take advantage of our free Media Restore offer, please note the following:
   •     This offer applies to Mozy customers affected by Hurricane Harvey in the United States of America.
   •     Mozy will pay the full cost of the media restore, including costs of the thumb drive, labor, and shipping.
   •     This offer is good for restores of up to 100 GB of data.
   •     This offer is good through October 31, 2017.
   •     Mozy by Dell reserves the right to decide whether applicants meet the above requirements.

Mozy’s award-winning support team is available to help you recover 24/7. Please feel free to call, chat, or email us for help. For more information, contact Mozy Support or call 1-877-669-9776.

You can find more information about restoring your files here.

CrashPlan Home Customers: Mozy by Dell Wants to Back Up Your Files!

Attention CrashPlan Home customers, have you heard the good news?

MozyHome would like to be your backup service. Trust us with your most important files—millions of users and over 100,000 businesses already do. There are good reasons why we believe we can take care of you—and your important files. Oh, and save you some dollars.

Do you have years of family photos on your computer? A digital music collection? Important financial documents? With MozyHome, you can protect all of the important data that resides on your desktop or laptop in the cloud. MozyHome is an easy-to-use, automated, cloud-based back up service backed by Dell EMC, a company you can trust. Take advantage of the promotional codes listed below!

MozyHome provides you with 90-days retention for your data. Why is this important? Let’s say your computer locks up tomorrow and as a result you can’t access your files. What are you going to do (after your initial panic attack)? If your files are backed up by Mozy, no problem. You simply restore your files from the backup that happened (automatically and on schedule!) the previous morning. Here’s another scenario: Your hard drive fails on your new laptop. Where do you turn? MozyHome! Once the new hard drive has been installed, simply restore your data from the Mozy cloud on to your new hard drive. Easy!

MozyHome also allows for anytime, anywhere mobile access to your data with Mozy Sync. Simply drag and drop your pictures (or any of the files you regularly access) into the Mozy Sync folder for access to your recent vacation photos on your iPad, iPhone, or Android device.

In addition to our existing discounts, (1 month free with an annual subscription or 3 months with biennial subscriptions), for a limited time only, Mozy is going to offer the first 7,500 CrashPlan Home customers an additional incremental discount on your initial subscription (see table below). To take advantage of this great offer, please sign up immediately and enter one of the coupon codes into the “promotional code” field to claim your additional discount.

Want even more? Purchase our 125 GB plan, which entitles you to 3 licenses!

To learn more about our award-winning service, visit MozyHome.

Why data retention is vital for businesses in the financial services sector

The financial services industry is highly regulated, and businesses within this sector need to meet strict compliance requirements—managing unstructured content like contracts, bank statements, insurance policy documents, and investment certificates. These days, most transactions are processed electronically. If data wasn’t retained, and there weren’t records of transactions and approvals, there would be chaos in the courts, the exchanges, and anywhere there are financial transactions.

Data retention allows for workflow automation, which not only creates business process efficiency, it provides an audit trail that processes were followed to meet compliance requirements. High standards of encryption and robust firewall technology safeguard your reputation, and your clients’ privacy.

Here are four proof points that financial service providers need to make data retention a top priority:

Regulatory compliance

For insurance brokerages, investment firms, accounting firms and bank branches, the practice of managing electronic documents is subject to a number of compliance requirements. Files with credit card information associated with them need to managed with policies, technology and practices as required by the Payment Card Industry council’s PCI-DSS standards.

Other standards include those that scrutinize the security controls implemented by the service provider that stores your information, such as ISO/IEC 27001 and SSAE 16. Contracting data management services from a service provider with these certifications mitigates risk of data loss, and goes a long way to satisfying audit requirements. Other relevant financial services compliance requirements you should use as data storage services evaluation criteria include:

   •     Sarbanes Oxley (SOX)
   •     Gramm-Leach-Blilley Act (GLBA)
   •     US-EU Safe Harbor Framework
   •     EU data protection acts

The more your firm can mitigate responsibility for data retention, compliance and security to a proven, certified service provider for your data at rest and data in motion, the greater your peace of mind.

Litigation readiness

When a financial services provider such as a credit union or one of their clients is involved in a court case, the ability to quickly gather all of the relevant evidentiary files is important. Searching multiple PCs, shared drives or filing cabinets at the last minute is risky, and can end up costing you or your customer dearly. Functions like PC backup, remote/branch office backup, and file sync ensure that files are stored in a unified repository, and can be retrieved when needed.

The ability to manage access rights on documents, and to prevent them from being edited can be crucial when it comes time to “lock down” a set of documents during court proceedings.

Discoverability

Businesses and consumers complete lots of contracts for their day-to-day banking, investment, and insurance needs. Storing these documents for the lifecycle of the relationship is critical. That includes documents that were once paper as well as those that were created electronically. Storing all of these files together, profiling them with effective metadata and filing them in a structured foldering system, and using a robust search capability makes them easy to find when needed.

The monthly cost of a cloud-based data storage service can easily pay for itself by ensuring files don’t go missing and can be retrieved with ease, and are only available to those who have a strong business reason for access.

Business continuity, backup and recovery

Document storage apps mitigate risk of losing files from fire, flood, or hardware failure. Who hasn’t spilled coffee on their laptop and then had their heart leap in their chest, wondering about the recoverability of their files? For investment advisors or accountants, the ability to quickly change devices and immediately have access to their files from their smartphone, laptop or tablet increases their productivity and morale. In this age of cloud file storage, customers and investors expect your firm to have/provide access to their policies, portfolios, and other data—without interruption.

Local data backups that use traditional tape drives or portables storage can be time-consuming and prone to failure. Cloud backups with virtual drives process much faster, are simpler to do, and they shift the responsibility of maintaining your files to skilled technicians. Automated backups of PCs, servers, and remote office systems reduces your IT team’s workload.

Looking for a secure, reliable, and proven data retention solution for your business in the financial services sector? Check out MozyEnterprise or MozyPro service plans. Or check out our customer testimonials from Dreambuilder Investments and Advance Insurance if you need more proof.

Why it’s important for employees to get away from their desk at lunchtime


Office staff. Cubicle dwellers. Desk jockeys. Dilberts. Corporate.

They have many names, but just like any other profession, they have to find time in their busy day to eat. They may be on the 27th floor of an office building or in their home office. Where ever they might be, it is in their best interest—and yours—to make sure they have time to break away from their computer, from their phone, and from their desk to eat, disconnect and rest.

There’s always a conference call, report deadline or “lunch and learn,” which seem to keep your employees at their desk over the lunch hour. Yet the benefits of allowing them to submit the report a little later or plan their calendar more effectively can produce significant gains in their:

   •     Productivity
   •     Morale
   •     Relationships with colleagues
   •     Health and fitness conditioning
   •     Alertness

Consider jobs like operations, inside sales, tech support, marketing, graphic design, and application development. These employees are sitting for hours at a time, and staring at a computer screen for much of it. Usually, the longer people work at their desk, the easier it to forget to decompress, get some fresh air and better nutrition than a cold Pop Tart, the monthly birthday cake, or the last Snickers bar from the office vending machine.

There are many benefits to encouraging your employees to take a lunchtime break, and your business will benefit from them in the long term. Here are three of our favorites.

1. Productivity and focus

Remember when you were a kid at school, and the lunch bell rang, and everyone was happy to grab their lunchbox, eat what Mom sent them, or dine on the gourmet fare at the school cafeteria? Whether that was your experience or not, you likely had some time to get some fresh air, run around the yard, and refresh your body and brain for the rest of the day.

At the office, you should encourage your employees to get some fresh air too. If your employees might need access to customer data if an important call comes in, a cloud-based, mobile file management application can provide access to files like quotes, invoices, or even Outlook PST files. Out of the office doesn’t have to mean out of the loop.

Empowering your employees to take a stroll around the block, go to a local gym and blow off steam, or have a hot, nutritious lunch will pay off with focus, energy, and enthusiasm. If something important breaks over the lunch hour, your teams will feel connected enough to address what they need to, but free enough to recharge their batteries.

2. Social engagement and team building

Just like your family at the dinner table, some of the best conversations happen when employees can meet face-to-face over a meal and a beverage. Hydration and nourishment can eliminate that “wall” of fatigue that often hits around 3 PM, where concentration lags, and employees often stray to social media sites like Facebook and Twitter. Idle screen time isn’t helping your team to produce better results, it’s just a distraction that can drag on past the lunch hour.

Having walking meetings, stand-up scrums, or setting up a ping-pong table in an unobtrusive space in the office can encourage people to share ideas, build relationships with new colleagues, and catch up on what’s happening across the business. WiFi accessibility in the office is ideal. If employees can move about your office environment with access to their files and apps, they won’t feel the guilt of straying from their desk. Some companies are eliminating designated desks altogether and allowing their employees to work where they can be most productive.

3. Health and Nutrition

Do you ever stream a TV series at home, while eating a bag of chips, a pizza, or nachos? That might be fun on occasion, but if you think about it, doesn’t that pizza, those chips or nachos taste better when you’re eating them without the distraction of TV or a movie? When we eat at our desks, the lunch experience is really diluted by the spreadsheets, documents, and other files on our desks. When we eat mindfully alone, or with other people, we are more aware of what we are eating, when we are full, and what our body really needs.

The idea that “sitting is the new smoking” is not new. Investing in ergonomic desks, which can be set for sitting or standing, can prevent conditions and disease like obesity, cancer, and lower back pain. Providing tools like mobile apps and devices that allow your employees to get outside (and stay connected), have a social lunch, or volunteer for a cause contributes to better mental and physical health.

Though it seems counter-productive to prevent your employees from working through lunch, there’s lots of proof that when employees break away from their desk for 30 minutes to an hour, they will produce better results, be more engaged, and they may even invite you along to their yoga or spin classes at lunchtime.

Does the idea of a mobile-enabled, cloud based file management app sound like a good way to liberate your employees from being chained to their desk over lunch? Try a 30-day trial of MozyPro today.

Mozy backup is for solopreneurs

Are you a solopreneur?

If you are a one-person business—or “solopreneur”—then Mozy online backup is for you. (And for anyone else who wants to protect their files with the least amount of hassle.)

A recent article in Inc. emphasizes that solopreneurs enjoy the flexibility of working for themselves. For example, they can ply their trade just about anywhere and at any time. It’s their show. However, because they work for themselves, they are usually under pressure to be productive all the time. In a one-person business the show does not go on unless the solopreneur is making it happen.

When you work for yourself, you need to make the most of your time and take advantage of tools to help you do that. Here’s what author Minda Zetlin says about Mozy online backup:

“What would happen if the ceiling caved in on your desktop computer? Would you lose valuable data, setting your business back? If you want to stop being vulnerable, you need an off-site backup system, and an automatic cloud-based one is by far the easiest,” Zetlin says.

“I’ve used Mozy for years, and though I’ve never had a computer disaster, I’ve used it many times to grab files I needed when I was away from home—another handy feature,” she says.

Mozy lets solopreneurs schedule backups to run daily, weekly, or monthly—it’s your choice. In fact, Mozy is the perfect data protection tool for solopreneurs because it offers automatic backup protection with the option to schedule backups continuously throughout the day. When you’re a solopreneur, you have plenty of things to worry about; protecting your business-critical files shouldn’t be one of them.

Read the Inc. article 7 Business Tools that Are Perfect for Solopreneurs for more tips on how to make the most of your time and make running your business easier.

Whether you’re a solopreneur or an enterprise with 100,000 employees, your files are important. And because they’re important to you, they’re important to Mozy by Dell. Be sure to check out how Mozy lets you access your files not just from your computer, but your smartphone or tablet as well.