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$1.7 trillion says a bundle about data losses and downtime

By anyone’s standards, US$1,700,000,000,000.00 is a lot of money.

According to the findings of a recently released study, globally, enterprises are losing as much as $1.7 trillion through data loss and unplanned downtime.

The EMC Global Data Protection Index (GDPI), which was commissioned by EMC Corp. and conducted by the global technology market research firm Vanson Bourne, is the result of interviews with 3,300 IT decision makers from 24 countries. All respondents were from enterprise-size organizations of at least 250 employees or more.
The study had three primary goals:
•    Calculate the impact of data loss to existing businesses.
•    Assess the maturity level of data protection strategies in multiple countries.
•    Measure IT leaders’ confidence in protecting new and emerging workloads—cloud, big data, and mobility.

In assessing the maturity level of their organization’s data protection, IT decision makers were asked questions relating to their backup and recovery experience, strategy, and infrastructure. Points were awarded to each organization based on the maturity of their data protection strategy, including for shorter recovery times, confidence in backup infrastructure, modern backup systems, and the ability to replicate data offsite. Here are the results:
•    Laggards (scored between 1–25 points): 36.8 percent
•    Evaluators (scored between 26–50 points): 49.5 percent
•    Adopters (scored between 51–75 points): 11.3 percent
•    Leaders (scored between 76–100 points): 2.4 percent

Only 13 percent of organizations globally can be described as adopters or leaders, or, in other words, those who are ahead of the maturity curve. Clearly, many organizations need to redefine their data protection strategy, especially when one considers that of the organizations represented in the study, during the past 12 months:
•    64 percent experienced data loss or unplanned downtime
•    49 percent experienced unplanned downtime
•    32 percent experienced data loss
•    17 percent experienced data loss and downtime

Worldwide, the estimated annual cost for disruptions equates to $754 billion for data loss and $954 billion for downtime, for a total of $1.7 trillion. Regardless of whether an organization is defined as a laggard, evaluator, adopter, or leader, organizations large and small are losing money as the result of data loss and unplanned downtime. But it doesn’t have to be that way. EMC recommends the following:
•    Make sure there’s an appropriate data protection solution in place for all of your critical data no matter where it is or how it is generated.
•    Manage an integrated data protection strategy and maintain a level of visibility and control for application owners.
•    Evaluate the gaps in your protection strategy that may emerge from disparate vendor solutions.
•    Match your data protection approach with the availability and protection requirements for your tiers of applications/data.
•    Understand who owns data protection, especially in the cloud.

All companies can do more to ensure that one of their primary assets—their data—is protected from loss, damage, or theft. After all, no one needs to be convinced that being a laggard is a lot more costly than being a leader. Fortunately, the tools are available to avoid contributing to that $1.7 trillion for disruptions. You CAN be a leader.

Built to last

Somewhere in an attic or a cellar most of us have a box full of audio cassettes or VHS tapes. You might even have 8-tracks, mini discs, Betamax tapes, and LaserDiscs. They were all leading-edge technology when you bought them. You invested time, effort, and money in these various formats, but over time, they all became obsolete. To a certain extent, that’s natural but, when you have to invest time, effort, and money all over again on a new platform, it can be both frustrating and expensive. How many times do you have to buy the same Beatles album?

Cloud backup is reaching a tipping point, just like the one the home entertainment industry experienced. Established cloud backup providers who aren’t keeping up with changing customer tastes and technologies are seeing customers lured away by competitors and new services.

Mozy is built upon a foundation that enables us to evolve our service as we move into the future. This past summer, we enhanced the underpinnings of our industry-leading cloud backup service to launch a new, more flexible data protection and access platform. This enabled us to launch the next generation of Mozy a few weeks ago, adding new features such as Mozy Sync and tools for greater flexibility for mobile devices. Our goal has been simple: Future-proof our business by building upon a foundation that allows us to bring the newest data protection and access features and services to our partners and customers—and at a faster pace.

Moving from one cloud provider to another can be just as frustrating as—and a lot more expensive than—rebuilding your movie collection again. That’s why it’s key for businesses to take the time to evaluate potential cloud partners carefully. Price and features are important, but no less important are sustainability, longevity, security, scalability, and a host of other criteria that must not be overlooked.

To help businesses whose backup providers have closed their services, Mozy is providing access to a free IDC white paper that offers advice on how to select a replacement.

There’s one reason Mozy is doing all this: We’re your partner in the cloud for the long haul.

A match made in the heavens – cloud backup for Google Apps

As you may have heard, Mozy recently partnered with Spanning Cloud Apps to offer cloud-to-cloud backup of Google Apps to our valued customers. So why did our two companies join forces? Simply put, we’re both dedicated to providing our customers with best-in-class, comprehensive cloud backup and access solutions.

Spanning and Mozy

With the tremendous amount of data being generated by businesses today, safeguarding that data without compromising on quality or security is paramount. Not only are businesses creating exponentially more data year over year, they’re also migrating toward cloud productivity solutions such Google Apps which provide more flexibility for the workforce. Increasingly, we’ve been hearing from Mozy customers using Google Apps who are looking for a way to back up the critical data they’re creating in the cloud. As you know, Mozy automatically backs up all the spreadsheets, email, photos, videos, and more that are created and stored on desktops, laptops and servers. Spanning offers a similar level of backup for data that is created in the cloud via Google Apps.

The joint partnership allows us to offer our valued customers the most comprehensive set of cloud backup solutions around. And that’s why we’re really excited about this new arrangement. Regardless of where the data is created –in the cloud or on a laptop — Mozy and Spanning have best-in-class backup solutions built specifically for your needs.

Be Safe.
Dave

Nouveauté Mozy en France!

We recently kicked off a new and exciting chapter in the history of Mozy with the launch of Mozy.fr. Following the recent successful launches of Mozy.co.uk and Mozy.ie, the launch of Mozy.fr represents the first localized Mozy website on the European continent and is the first time Mozy has been available for purchase directly, on a Mozy website, in a language other than English. Fittingly, Mozy France was launched before an audience of enthusiastic journalists and bloggers at the Carpe Diem Café in downtown Paris. In true Parisian style, the food was exceptional and the conversation engaging.

Mozy is in France!So why did we pick France for the first release for a non-English version of Mozy? Having two native French speakers on staff is always helpful, but the market opportunity in France was also hard to ignore. One trend that we’ve noticed since first launching Mozy more than 4 years ago has been the growing global demand for our backup services. Even though our website, software, and support has only been available in English until now, a significant number of our millions of users come from countries outside of the USA. In fact, there are happy Mozy users in more than 100 countries around the world! With a tech savvy population of over 62 million and an increasing number of requests from our fans in France, we felt it was time to return the favor and make Mozy website, software, and support available in their native tongue. Furthermore, our Mozy.fr, Mozy.co.uk, and Mozy.ie customers benefit by having their valuable data secured at an EU based data center.

What’s next for Mozy? Stay tuned. Without giving too much away, we expect to launch Mozy websites in 2 additional countries this year with many more to come in 2011.  As long as we have delighted users demanding our services, we’ll do our best to return the favor. Did I mention we have staff who speak… :)

Be Safe.

Triple-Digit MozyPro Adoption amongst Healthcare Providers

Yesterday we were thrilled to announce triple-digit growth in the number of healthcare organizations adopting MozyPro over the past year. We believe that the primary drivers of this growth include economic pressures, the growing trend towards digitized health records, the sheer amount of digital information being accumulated by healthcare providers and compliance with government regulation.

Like any business, healthcare providers are not immune to economic headwinds and are also being forced to reduce budgets and do more with fewer resources. MozyPro online backup offers secure, automated backup at an affordable price, which frees up valuable resources to focus on more important things—like managing your business.

In our announcement, we shared a few customer stories such as that of Dr. Wayne T. Faber of Tenafly Dental Associates in Tenafly, New Jersey who realized a 97 percent savings in backup costs after switching to MozyPro. For more information or to read the full customer stories, visit www.mozy.com/healthcare.

Individual medical records once stored in filing cabinets are now being digitized and stored as electronic health records (EHRs). As part of the recently passed economic stimulus bill, the HITECH Act encourages healthcare providers to move to EHRs and provides financial incentives for doing so. Compliance with government regulation is also critical, and MozyPro helps healthcare providers become compliant with both the HIPPA Privacy and HIPAA Security Rules.

This will result in unprecedented amounts of digital patient information being generated in the coming years, which also needs to be protected and securely backed up. With over 15 petabytes of data currently under management, Decho is one of a handful of trusted companies in the world that has experience securely managing data at such a massive scale. To put 15 petabytes in perspective, Decho stores 750x the digitized content of the Library of Congress! That’s a lot of data.

MozyPro Wins “Excellence in Technology” Award

Data loss is inevitable. Whether as the result of hard drive crash, theft, accidental deletion, virus, or natural disaster, it happens to the best of us. According to the National Archives & Records Administration in Washington, 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found themselves without data management for this same time period filed for bankruptcy immediately. Ouch! The good news is that data loss doesn’t need to be catastrophic as long as the business has a solid backup plan in place such as MozyPro . We hear from countless happy MozyPro customers on an regular basis who- after experiencing the near tragedy of hard drive crash, lost laptop in the taxi, flooded basement, etc. – are thrilled when MozyPro is able to “save their bacon.”

We were pleased to learn yesterday that MozyPro had been awarded the Excellence in Technology Award in the “Backup and Recovery” category from the readers of Small Business Computing. The article states, “this year marks the first time an online backup and recovery service has won the top spot, and honors go to MozyPro.” This award further reinforces Mozy’s position as the most trusted online backup service for consumers and businesses alike. After a humble launch in December 2006, MozyPro has since grown to more than 30,000 business customers ranging from then smallest home office users to large corporations like General Electric.

Since the launch of MozyPro , a tremendous amount of time and effort has gone into continually improving the service with enhancements like an improved Windows Server client, the availability of an AES private encryption key, and the recent release of a Mac version of MozyPro. We still have a lot of work to do, so expect more exciting enhancements and improvements to MozyPro over the coming months and years. We wouldn’t have won the Excellence in Technology Award without the outstanding feedback we receive from you, our customers. Whether positive or negative, we appreciate the honest feedback, so keep it coming!