Blog Archives

Earth Day 2010

On this important day when millions of people across the globe gather together for Earth Day, I sit at my desk and look at the scanner I picked up a few weeks ago. I think about the continuing trend where more of us are trading our filing cabinets for scanners, where old shoe boxes of photos have found their way on our computers )and sometimes on our wall on Facebook). In our own small way, we work together to protect the environment by digitizing our information and recycling the original copies.

As we move to a digital world where our documents, music, photos, video and personal information is digitized, we reduce our waste and environmental footprint. Unfortunately, all that information can be lost in an instant if our hard drive crashes or if a drink gets spilled on our computers. Just yesterday I received an e-mail from Mark Fuerst who lives in Brooklyn, New York. He told me he accidentally erased his records of his earnings from last year while preparing for this year’s taxes. Within a few minutes, he recovered all his information through his Mozy account. He said both he and his accountant are “eternally grateful.”

So whether you’re backing up online with Mozy or backing up to an external hard drive with an Iomega device, we encourage you to keep your data safe and keep being green.

- Devin Knighton

Mozy Wins Best Use of Twitter Award

Utah Social Media Award Winner 2009Here at Mozy we have a lot of exceptional employees and today we are excited to congratulate one in particular for his hard work. He is a great example of what makes Mozy awesome!

This week Mozy won the Best use of Twitter award at this year’s Utah Social Media Awards from among 225 nominees. We credit Nate Karchtner from the Mozy marketing team for his continued creativity and innovative approaches to working behind the @Mozy Twitter handle. He helps Mozy engage with its customers and the tech community at large.

Nate started @Mozy in 2008, as an additional channel of communication and masterminded contests such as Free Account Friday and Guess the Prize. His work helping customers via Twitter has also been recognized in InfoWorld.

Nate has some great new ideas and plenty more excitement coming soon, so we encourage you to join the 6,000+ users following us on Twitter here. Additionally, check out Nate’s work on the Mozy Facebook fan page here.

Snow Leopard Adoption on Mozy

Just one month after Snow Leopard’s release, we’ve learned that just over 30 percent of our Mac users are running Snow Leopard. This puts our adoption rate right along with the adoption rates reported by The Omni Group (27.5%) and Adium (28.43%). Although these don’t represent the entire Mac community, they do give a general idea of how many people are migrating to Snow Leopard.

The idea to look at our customer’s adoption of Snow Leopard came from Daring Fireball and Macworld. Both collected similar data for their sites. We find it significant that our adoption rate puts the Mozy service closer to the mainstream Mac audience. By bringing the first unlimited online backup service to the Mac, Mozy has been embraced by more than just early adopters and techies. Mac users from different geographies and age groups are gathering more and more irreplaceable digital content they can’t risk losing, and they’re backing that data up with Mozy. In fact, we currently back up over 15 petabytes of data.

Our engineers were so excited about the new operating system that they had Mozy ready to support Snow Leopard before it was officially released. With Snow Leopard, Mozy can run faster and use less memory, meaning a quicker and more enjoyable backup experience for our users.

Here is a chart to show Snow Leopard’s adoption among our Mozy for Mac users. Enjoy!

Mozy Snow Leopard Adoption Graph

Mozy, McAfee

McAfee has made a name for itself combating the biggest security threats on the Internet. Millions of McAfee customers around the globe have come to rely on McAfee to protect themselves against identity theft, phishing scams, spyware and malicious web sites. It isn’t a big leap to protecting customers from hard disk crashes, theft and accidental deletion.

McAfee is introducing a new online backup service, and guess what, McAfee Online Backup is powered by Mozy. The new service is available to customers in the US today, with availability in other countries later this year.

We’re delighted to be working with McAfee to bring online backup to their millions of customers. Protecting over 15 petabytes of customer information for more than a million customers, Mozy is the world’s most trusted online backup service.

Be Prepared

September is the sixth annual National Preparedness Month. NPM 2009 is focusing on changing perceptions around emergency preparedness. FEMA, Citizen Corps, and the Ad Council want to spread the word that preparedness “goes beyond fire alarms, smoke detectors, dead-bolt locks, and extra food in the pantry.” Likewise, disaster preparedness goes beyond seasons – it’s a year-round necessity. For those of us who keep our lives on our computers, a disaster could also include a hardware failure, stolen computer, etc. Mozy and online backup act as a safety deposit box for your digital files so no matter what happens to your computer or the home or office where it resides, your files will always be safe.

We’d like to remind you of the importance of making sure your vital information is protected as well. In an era when our family photos, music collections, vital documents, and much more are stored on computer hard drives that can be destroyed in minutes during a natural disaster, the smart thing to do is to back up your data remotely. Mozy urges you to make sure you’re prepared in the event of disaster, so you can protect your family, your belongings, and your memories.

Here’s our starter list of disaster preparedness tips. Please leave your suggested additions in the comments below.

  • Keep a battery-powered radio on hand
  • Have a flashlight with spare batteries
  • Keep a 72 hour kit containing food and water
  • Have an extra change of clothing and toiletries
  • Back up your computers with Mozy online backup

We also suggest that you download Are You Ready? An In-depth Guide to Citizen Preparedness and ready your household against everything from tornados to tsunamis.

What’s Your Business Data Loss Recovery Plan?

The New York Times warned small business owners to think about a disaster recovery plan last week. Jennifer Walzer, the author, has experience working in small businesses and understands a complete plan isn’t always possible. However, she does write that some elements of a disaster recovery plan are better than none.

According to the article, data loss is the most common business disaster. Here is the second of six steps Walzer suggests to make sure you get the right solution for your business’s needs:

“Consider backup options. Your backup must be offsite, secure and available for recovery 24/7. One popular option that meets the above criteria, with the added benefit of ease of use and automation, is online backup.” (A Small-Business Guide to Disaster Recovery)

The Baltimore-based law firm Goodell, DeVries, Leech & Dan learned that data loss can happen to anyone anytime. A senior partner was preparing for a trial in Arkansas when his computer crashed two days before the hearing. The firm had yet to implement a backup solution, so the Director of Technology, David Roden, found himself on the next flight into Arkansas.

After this, Roden began looking for a reliable solution that wouldn’t hog their network resources. Shortly after that, the firm decided on MozyPro. If a computer ever fails again, anywhere in the world, Roden will be able to manage the recovery right from his office.

MozyPro provides simple, secure, and automatic backup that can literally save your business in the event of a disaster without the large investment in time and money of other backup solutions.

Mac 1.4.3 Update

The 1.4.3 Mac release for MozyHome and MozyPro is now available to download at www.mozy.com/home/download and at www.mozy.com/pro/download, which fixes the Time Machine/Time Capsule issue.

Earlier this week a bug was discovered in our 1.4.1 Mac release that affected our customers who were using Time Machine with Time Capsule or Time Machine with a network share of another Mac. But the issue did not affect all of our Mac customers. Those who don’t use Time Machine were not affected, and those who use Time Machine with a locally connected external drive were not affected.

During the process, our engineers worked tirelessly to diagnose and fix the issue.  This latest version has undergone a rigorous testing process, and we are confident this solves the problem. We apologize again to everyone who ran into the issue.

40th Anniversary of Apollo 11 Mission

Today marks the 40th anniversary of the Apollo 11 NASA mission that put Buzz Aldrin and Neil Armstrong on the moon. This incredible accomplishment was captured in a black and white video of the two astronauts taking “one small step for man, one giant leap for mankind.” What better way to celebrate the 40th anniversary than by watching the original footage? Only one problem – NASA couldn’t find the tapes.

It turns out that NASA had unintentionally recorded over the original footage of the famous space walk. According to The Associated Press, a digital film restoration company has been hired to restore the video, but it is an expensive and time-consuming process:

“The $230,000 refurbishing effort is only three weeks into a monthslong project, and only 40 percent of the work has been done… The original videos beamed to Earth were stored on giant reels of tape that each contained 15 minutes of video, along with other data from the moon. In the 1970s and ’80s, NASA had a shortage of the tapes, so it erased about 200,000 of them and reused them.”

We sympathize with NASA and hope they can recover the information. All over the world, however, people are now compiling an increasing amount of digital information. Their data represents family videos and photos, music collections, and financial information. We don’t want anyone – from families all the way up to NASA – to lose vital information.

One way Mozy helps you to preserve your information is that it provides you with the ability to roll back to previous versions of a file. That way, when a file is accidentally deleted or modified, you can roll back to a previous, pristine version.

So congrats, NASA, on an amazing achievement. We look forward to seeing the remastered footage!

University of San Francisco speaks about Mozy at EduComm 2009

Walter Petruska speaking about Mozy at EduCommAt the sunny Ritz Carlton Resort in Orlando, Walter Petruska of the University of San Francisco stood at the EduComm conference and presented on how the university implemented new technology to cut costs and improve protection of the university’s intellectual assets. Petruska specifically addressed how online backup has helped the university protect information on faculty and staff laptops and desktops.

Earlier in the day during the general luncheon, The New York Times Columnist David Pogue gave the keynote. He, too, discussed how new technologies are changing the college campus. He called out Twitter and other social media tools that engage students for better or worse.

EduComm 2009 brought together those in education who have a vision of tomorrow’s campus and how new technologies are shaping the future of higher education. At Mozy, we too are committed to helping those in higher education to protect their information through a simple, secure and affordable backup service. In fact, we announced this week that we have more than 700 educational institutions using Mozy. More information can be found at www.mozy.com/education.

MSNBC Talks About Preparing Your Business for Disaster

This week MSNBC posted an interesting article by Mark A.R. Mitchell about preparing a business for natural disaster. He mentions how he grew up in Tornado country and was left for three days without power. The experience has reminded him the importance of preparing a business for disasters, and the first tip he provides is to back up.

“You need to back up your systems, and it’s not hard to do. Virtual offsite backups give you more disaster protection than onsite backups to an external hard drive, and the further offsite those backups are the less likely the tornado coming through your town will hit the site where your backups are stored.”

His comment reminds me of a MozyPro customer, Joseph W. Booth, who is a long-time member and contributor to the American Bar Association. Booth started using MozyPro after he launched his own law firm earlier this year and ended up savings 92 percent in backup costs. He says he works in “Tornado alley “ and trusts MozyPro to back up and protect his important law firm files from the threat of a disaster.

Whether it’s protecting against a tornado as MSNBC’s Mitchell discussed in his article or protecting against other types of disasters or thefts, a good backup strategy includes keeping an off-site copy of critical business information.