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We want your feedback! Really! (And you might win a prize)

Every now and then we all need help with the software. So what do you do? You contact support! As a Mozy customer, we hope that whenever you have a question about the Mozy service that you don’t hesitate to get in touch with us. It’s our job to help you resolve any issue with the Mozy backup software.

Because we want to do our job to the best of our abilities and because we want your experience with Mozy Support to be a pleasant one, we’re inviting you to let us know of your recent experiences with Mozy Support. What feedback do you have from a recent Mozy Support Portal experience? For example:

•  How did everything go?
•  Are there areas where we can improve?
•  If you could change the way we handled your case, what would that be?

By providing us with constructive feedback on your support experience, not only will you be helping us make improvements to the Portal, you will be helping other Mozy customers who reach out to us in the future with a similar issue. And you just might win a fabulous prize. Wait! Did someone say prize? Yes, we did!

How can you win a prize? Simply send us your ideas for a chance to win. It’s that easy. Do you want to learn more? Are you ready to submit your idea? Maybe you just want us to cut to the chase and tell you what the prizes are? For answers to all of these questions and more, click here.