Common Ways Consumers Lose Files

One of the most common ways a user can lose a file such as a Microsoft Word document is a system or application crash. This can happen while you’re going about your business typing up a word document and the screen suddenly freezes or becomes unresponsive. Then, the inevitable happens: the word processing program shuts down.

Now, what? Unless you’ve enabled the autosave feature such as that available in Word, you may be at a loss. All your writing gone; all the time you spent creating the document is now time lost. In some circumstances, when you reopen the Word application it may be possible to retrieve part of but not all of the material you’ve written.

Another way that you may end up losing valuable spreadsheet information or a PowerPoint presentation is by accidental deletion of portions while making changes. You may have thought that you’d backed up or saved a copy of your file and then started editing your work before checking to make sure a backup did in fact exist. User error is to blame. As much as we don’t like admitting it to ourselves, sometimes the biggest factor when losing files is of our own doing.

One of the most destructive ways we could lose valuable data occurs when our computer is attacked by a virus or invaded by malware such as ransomware. Hackers use ransomware to get your important files and data and hold them hostage until you pay a hefty ransom for their safe return. It’s becoming a more mainstream occurrence. And paying the ransom isn’t a guarantee that you will get your files back. Because ransomware is an unpredictable and unfortunate event that can occur without warning, in addition to saving your files to your computer’s internal hard drive, it makes sense to also store your data externally.

Additionally, be sure to update your computer’s operating system files when new updates roll out. Software updates are important because they usually include security updates that can help keep your data better protected.

One thing that’s out of our control is the possible malfunction or failure of our computer’s internal hard drive. If you’ve stored everything from the beginning of time on your hard disk only, this could make for a dreadful situation down the line. If your hard drive were to crash and burn, well, you’d be out of luck, losing some very significant data that might not be possible to replace.

Not only will saving files externally give you piece of mind, it also ensures that you’ve got a second copy of your work and precious data that can be accessed from a secure location. Mozy cloud backup is a great way to protect your data and ensure anytime, anywhere access to it. Backing up all of your digital data and files automatically and on a regular basis in the Mozy cloud is peace of mind. To learn more about safeguarding your data against user error, hardware failure, and ransomware, visit