Category Archives: Announcements

Mozy Summer Photo Contest 2015 winners announced!

WINNER!!! “Staying cool in the city”

Judging by the photographs you submitted to this year’s Mozy Summer Photo Contest, it’s pictorially obvious that you are enjoying the summer. Take a look at this year’s submissions.

We received lots of wonderful images that made us want to be where you were! There were so many fun photos that we wish we could award everyone a prize. But you knew the rules when you entered our contest: $25 gift cards for three runners-up and a $50 gift card for the grand prize winner. Images were voted on by members of the Mozy Marketing team. The most votes per photo determined the winners.

After all the votes were counted, here are the winners:
•   Grand Prize: “Staying Cool in the City”
•   Runners-Up Prizes:
     º   “U9 West Seattle Steelheads”
     º   “Dude with Venus, Jupiter, and a Waxing Crescent Moon”
     º   “The Marina at Chula Vista”

U9 West Seattle Steelheads

Dude with Venus, Jupiter, and a Waxing Crescent Moon

The Marina at Chula Vista

Congratulations to each of our winners! And a warm summer thanks to each of you for sharing some of your favorite summer memories with us. If you didn’t win a prize this year, there is always next summer. In the meantime, continue to enjoy the summer…it’s almost over. Be cool, have fun, and be safe!

And don’t forget: Because you back up to the cloud with Mozy by EMC, you will always be a winner.

Congrats to all of our winners! If you are one of the winners, please send an email to and include your snail mail and email addresses.

Using Microsoft Windows 10? Yes, Mozy Backs That Up!

Excited about Microsoft Windows 10? If you’re a Windows user, you may be considering upgrading to the latest version. Mozy has been extensively tested on Windows 10 and you can be confident that your Mozy backup software will work with Microsoft’s latest operating system. For the latest Mozy features and benefits, be sure that you’re using the latest Mozy backup software, which you can download here.

Operating systems Mozy supports >

Microsoft Server 2003 end of life and how Mozy can help

If you haven’t already heard, Microsoft ended support for Windows Server 2003 on July 14, 2015. If you’re running Windows Server 2003, be prepared to take action, if you haven’t already. Microsoft is no longer issuing security patches for any version of Windows Server 2003, which could open up your business to potential security risks. You have a number of options:
   •    Deprecate the applications you are currently running on Windows Server 2003
   •    Migrate to a newer version of Windows Server (Windows Server 2008 or 2008 R2, or Windows Server 2012 or 2012 R2)
   •    Purchase extended custom support from Microsoft for Windows Server 2003
   •    Migrate to Linux or VMware vSphere

Whichever option you choose, be sure you’re backing up with Mozy! In addition to backing up Windows, Mozy backs up common Linux distributions, including CentOS, Debian, Fedora, Red Hat, and Ubuntu. And not only does Mozy back up physical servers, Mozy also backs up VMware vSphere VMs.

Migrations even under the best of conditions can cause glitches, including those caused by user error. Again, whether you choose to migrate to a newer version of Windows Server or to Linux or vSphere, be sure that your data is backed up to the Mozy cloud.

If you have questions about backing up with Mozy, please contact Mozy Support. For more information about Mozy’s Client Software Upgrade and Retirement Policy, click here.

Read the FAQ.

Virtual servers? We’ve got you covered!

Did you know that there are more virtual servers worldwide than there are physical servers?

“Virtual machines continue to vastly outnumber physical machines,” according to IDC (Report #252841). The authors of the report went on to say that “the gap between the number of virtual machines and physical machines continues to expand and continues to throttle server hardware shipments. Virtualization has changed the way customers interact with and purchase server operating systems.”

If your environment is like most organizations, you probably run your applications on a combination of different types of servers. All of that data needs to be backed up and Mozy can help you do it with minimal administrative overhead.

Mozy can back up common server-specific applications found in 32-bit and 64-bit Windows servers and Mac OS X servers. Mozy also supports Linux distributions CentOS, Debian, Red Hat, and Ubuntu. In addition, Mozy provides backup for your VMware vSphere and Microsoft Hyper-V virtual servers.

Mozy for servers simplifies data protection and is particularly suitable for smaller server workloads such as those at remote and branch offices—where data is oftentimes not adequately protected. Our recent release of backup software for vSphere highlights our ongoing dedication to protecting your server data and expands Mozy’s server portfolio to protect your VMware virtual environment.

Centralized management from vCenter makes it easy to back up your VMs’ critical data from the pane of glass that you are accustomed to. And the replication technology in Mozy backup is superefficient so it doesn’t bog down your network. Mozy leverages VMware Change Block Tracking (CBT), which means that only changes to the machine need to be backed up. That reduces the time and amount of data that needs to be transferred to complete backup jobs to the Mozy cloud. In addition, the Mozy Admin Console lets you centrally manage all of your server backups, whether physical or virtual. And your VM data is always fully encrypted before it’s transmitted, during transmission, and while at rest in the Mozy cloud.

Mozy features include:

•   Centralized management from vCenter for all VMs: backups, restores, and backup management
•   Efficient backups: block-level change tracking for minimal data transmission to cloud
•   Compression of the data before transmission to the cloud
•   Encrypted transmission of data to the cloud and at rest: corporate key support
•   Full restoration of a VM to a new computer or the same computer
•   Backup history that lets you restore the most current backup or an earlier backup
•   Efficient rollback restore of VM: only differences are download from cloud
•   Scheduled or on-demand backups
•   Control over network bandwidth usage: bandwidth throttling
•   File Level Recovery of files from VM
•   Data Shuttle for fast seeding of data to cloud
•   Media restore for restore of many VMs from the cloud: smoking crater scenario

Want a set-and-forget automatic backup solution that you don’t have to constantly monitor? With Mozy you can schedule your backups to run daily, weekly, or monthly, or automatically throughout the day, as frequently as every two hours for automatic backup. Need to maximize your budget for backup? Mozy requires no capital expenditure for hardware, very little up-front cost, and has minimal administrative overhead.

You might be asking yourself, “Sounds good, but how much is all of this going to cost me?” There is no separate charge for vSphere backup software within Mozy. So if you’ve already purchased the server add-on package with MozyPro or MozyEnterprise, then you’re covered and your vSphere backups will be treated the same as your Windows or Linux server backups. Based on your existing Mozy service, you are charged only for the amount of front-end storage you’ve purchased. When you need more storage, you buy more. It’s that easy.

Mozy cloud backup: a cost-effective way to protect your servers—virtual or otherwise.

As a Mozy customer, you can download Mozy’s backup software for vSphere via the Mozy Admin Console. Beginning May 21, you can download the software by visiting the Mozy product download page.

Mozy Summer Photo Contest 2014 winners announced

You’ve heard it a thousand times before: “A picture is worth a thousand words.” That’s because it’s true. A picture can often express emotion better than words. Just take a look at the winners from our recent Mozy Summer Photo Contest 2014.

Some of the photos made us smile, others made us laugh out loud, while others made us contemplate the wonders of nature. But all of them helped us to see the beauty that’s all around us.

After tallying the votes, we awarded one grand prize winner and three consolation prizes:

  • Grand Prize: “Flying High” by Jackie Linder
  • Consolation Prize winners:
  • “Deep in the Canyon” by Rita Meistrell
  • “Interested Observers” by Lauren Ward
  • “Perfect Sunset” by Jenine Reed

Our grand prize winner will receive a $50 gift card. Each of our consolation prize winners will receive a $25 gift card. Congratulations to each of you!

Thanks to all of you for your submissions. And thanks to everyone for voting for your favorites. We’re already looking forward to our next photo contest, so keep taking great pictures of your favorite subjects!


Mozy Adopts EMC ECS Appliance

The Mozy team is thrilled about today’s announcement of EMC Elastic Cloud Storage (ECS) Appliance. For us, this is more than a product announcement from our parent company EMC. The ECS Appliance represents something significant for the Mozy service as well.

Since Mozy’s debut as a scrappy startup seeking to protect the world’s data with online backup, we have created much of the cloud storage software that allowed us to scale to well over 90 petabytes of customer data. The system we built handles over 120 terabytes uploaded each day. For almost a decade, the demand for more and more cloud storage has kept us focused on continued storage innovation.

When you read the ECS Appliance announcement, something quite relevant to Mozy stands out: “The ECS Appliance allows customers to add hyperscale cloud capabilities to existing private and hybrid cloud environments, delivering ease-of-use through self-service capabilities, fully automated provisioning, and data services for next-generation applications.” Hyperscale cloud storage overlaps a lot of what Mozy has been doing over the years. So could we use it at Mozy?

On evaluating the EMC ECS Appliance, we determined that it could easily handle Mozy’s massive storage scale with the resilience and durability that our customers expect from us. In considering it for our own use, we found that doing so would allow us to phase out certain parts of the infrastructure software that we have developed over the years. That would allow us to leverage the continuing innovation that EMC plans to invest in this powerful storage technology. Today, we’re delighted to announce that Mozy intends to adopt the EMC ECS Appliance.

With today’s announcement, EMC is helping Mozy redefine the focus of our R&D efforts. With ECS Appliance, Mozy can invest more in new features and further extensions to the Mozy service while also leveraging the staggering amount of innovation the EMC ViPR team will continue to invest in the ECS Appliance.

Expanding the Data Protection Continuum with the Cloud

Vince Lombardi once famously said: “We are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in the process we will catch excellence.”

A few years back, Mozy shook up the idea of what a “perfect” backup strategy looked like. Computer usage had changed with laptops becoming the preferred tool of mobile workers. By and large, many businesses simply gave up on trying to protect data stored on devices at the edges of the network.  A “perfect” end user data protection strategy consisted of a successful nightly backup of the file servers. Few gave laptops a second thought. With the expansion of the data protection into the cloud, the “perfect” backup just got even more excellent than before.

Since first launching Mozy in 2006, we’ve continued to enhance our service to better support your organization’s data protection strategies. We started with backup for Windows endpoints and then bridged the continuum further by adding support for Mac endpoints and later Windows and Mac servers. With continued investment in research and development, Mozy backups got faster and more efficient so larger data sets could be protected. In September 2011 we introduced the Mozy Data Shuttle, accelerating the backup of large data sets in the cloud. This past year we introduced Mozy Sync which enables data to be securely accessed across desktops, laptops, and mobile devices, further unleashing employee productivity.

Today, we’re proud to announce that we’re expanding the continuum even further into the cloud with the launch of Mozy data protection for Linux servers.

Why?  Because information is the lifeblood of your organization and we understand your challenges in trying to protect data, wherever it resides. Desktops, laptops, mobile devices, or servers at branch offices; it all needs to be protected and made available whenever and wherever your employees need it.

That’s also why Mozy is included in the EMC Data Protection Suite – a comprehensive portfolio of data protection solutions from the leading provider of backup, recovery, availability, and archiving solutions.

But that’s not all we’re announcing today. Mozy is also making your data protection journey to the cloud even more secure with the addition of three new features:

1) Corporate Key Support for Mozy Sync
With the introduction of C-Key encryption support, your organization may now choose to utilize your own secure encryption key with the popular Mozy Sync feature.

2) Enhanced LDAP Support
Our new on-premise connector interfaces directly with your LDAP-capable directory service and pushes account information to Mozy. Because your directory service does not need to be exposed externally, this makes automated user provisioning and management more secure.

3) HIPAA Compliant Data Protection
The latest iteration of the Mozy service includes a new one-click custom configuration setting to ensure end-user data is protected in accordance with Health Insurance Portability and Accountability (HIPAA) guidelines.

Like the legendary Coach Lombardi, we will continue in our relentless chase of data protection perfection at Mozy and EMC. The rules of the game are simple: Protect your data and make sure it’s there when you need it.

We hope you enjoy the new features.

Mozy Takes Home a “Best Use of Technology” Stevie Award for Legendary Support

Stevie AwardAt Mozy, our customers come first. But if there’s something else we truly believe in, it’s the power of technology to transform businesses. So, when we have a chance to marry the two together and use technology to improve the customer experience – well, we jump at it!

In recent years, we’ve completely overhauled our online support experience with improved facilities for online chat, a huge knowledge base of articles, an enhanced online community and even resources for solving customer issues through social media.

You guys only see the front end of those solutions but there’s a lot going in the background to make all of those things work together. That way, as you access different support channels, we have a single view of you, and our agents always have the information they need at their finger tips to support you in the best possible way.

We hope you’ve noticed how easy it now is to access support from Mozy. Someone else that’s noticed is the judging team at the Stevie Awards. The Stevie Awards for Sales & Customer Service are the world’s top recognition for sales, contact-center, and customer-service excellence.

Last week, the Stevie Awards judging team gave Mozy an award in the Best Use of Technology category at their Sales and Customer Service awards ceremony.

We’re so proud of our award and our support team overall. You can find out why by reading more about the team and what we offer here. And, if you ever need us, our award winning team is right here 24x7x365.

Mozy Named One of Utah’s Best Companies to Work For – 2013

Yesterday, Mozy was honored for the 5th straight year as one of the 35 best companies to work for in the state of Utah — by Utah Business Magazine. While our headquarters is in Seattle, Washington, Mozy maintains a large office in Pleasant Grove, Utah, and also has offices in Boston, Massachusetts; Cork, Ireland; London, England; and Shanghai, China.  We’re very proud of the culture and work environment we’ve created that have lead to this award, which was won from the voting of the employees themselves vs. other companies in Utah. Here are the highlights:

Mozy’s Best Companies to Work For Video

Utah Business Magazine’s synopsis:

Mozy was founded as a tech startup in 2005; since that time, the company was acquired by EMC, a global firm with a large footprint, and has grown to nearly 200 employees in its Pleasant Grove location. Even so, the company has maintained its creative, laid-back startup culture.

“Mozy’s culture thrives on creativity and innovation. Everyone is encouraged to contribute to our products,” says an employee.

Everything from the colorful office décor to a relaxing game room to plentiful snacks are geared to keeping the creative juices flowing. Mozy hosts monthly summer activities like bowling, laser tag and private movie screenings, which “have proved to be a big success in generating employee interaction, higher morale and time away from the office to relax and have fun,” says Steve Jensen, senior manager of public relations.

Even though employees routinely show up in shorts and flip flops, they are dedicated to Mozy and their own professional growth. “I love how we have a career path for each employee and how we are encouraged to move up in the company wherever we will excel and enjoy our work the most!” says another employee.

  • Fully stocked break rooms
  • XBox, ping pong, foosball and outdoor basketball
  • Telecommuting options
  • Education reimbursement and free, onsite training opportunities

See the story here.

New Restore Interface Is More than Just Good Looks

What do you get after research, testing, and valuable feedback from the best customers around? Good looks and improved performance! While it’s true that Mozy’s web interface has been updated and streamlined, there’s more to the changes than a new look. Performance is better than ever. You might have thought that finding and accessing your files couldn’t get easier, but leave it to Mozy to do just that.

Mozy Restore Interface

Here’s what to expect when you download a file or restore your entire backup:

  • All capabilities from the previous version have been retained, though some have new names or locations—with one exception. The important actions and links from the Dashboard Summary tab have been moved to the new Account options menu, which appears when you click or tap your user name.
  • Emergency Restore is now named Restore All Files. When you want to restore all files from any backed-up device, just select the device, and then in the Actions pane click Restore All Files. It’s that easy.
  • Download History also has a new name: Event History, which you can see by clicking Event History in the new Account options menu.
  • Notifications are now available by clicking the badge adjacent to your user name. Note that the badge appears only when new notifications are available. In addition, you can now choose to view the page in the default light theme or a new dark theme. Simply click Preferences in the new Account options menu.
  • Are you using Mozy Sync? Now you can set your start page to be either the Devices tab or the Synced tab by clicking Preferences in the new Account options menu. (By the way, if you’re not using Mozy Sync, you should be! Mozy Sync lets you access your files quickly and easily from all your devices. What could be better than that? Learn more about Mozy Sync.

We’d love to hear your experience with the new interface. Let us know what you think.