Category Archives: Announcements

The Mozy Mac Client – Better and Better

Mozy for Mac is Improved!

In December we released Mac Client 2.9 and are very proud of the improvements made in this version and in the great community feedback we’ve gotten. The newest Mac Client includes:

  • Awesome performance increases
    • More courteous resource handling – if you’re running another process that needs more memory or CPU, Mozy automatically backs off until your system has less going on.
    • Large file CPU optimizations are much kinder to your Mac when backing up large files
    • Better file scanning so that a file won’t be re-uploaded for backup if only metadata changed
    • Pausing a backup is honored much more quickly
  • Day-by-day backup speed throttling.  Want to limit bandwidth use on weekdays?  No prob, Mac Client Settings let you control how much bandwidth Mozy uses on each day.
  • AES Encryption for all files encrypted with a private key – Mozy security gets better and better!
  • Mountain Lion Notification Center integration for backup notifications and updates.
  • Restore Search – the Mac Restore Client now lets you search for a particular folder or file in addition to the file system navigation options you’ve always enjoyed.

Hear directly from the developers! Listen to an interview with Lance Helsten, team lead on the Mozy for Mac developer team.
If you’re using a pre-2.9 release of the Mac Mozy client, you’re going to want to upgrade right away to enjoy all of these new features and performance enhancements.  Get it now at http://mozy.com/download/

Mozy’s Dave Robinson Honored As Rising Executive

Dave Robinson, MozyDave Robinson, Mozy’s VP of Global Marketing, has been honored as one of the 40 Under 40 by Utah Business Magazine. This award honors the top 40 executives under the age of 40 in the state of Utah. More information (and voting for the magazine cover) can be found at 40 Under 40 on Facebook.

Dave was hired in 2006 as Mozy’s first marketing employee. Over the past seven years, Dave has grown Mozy’s marketing operations, which now spread across North America, Europe and China. Dave’s team is responsible for marketing MozyHome, MozyPro, MozyEnterprise, and Mozy’s newest feature, Mozy Stash.

Prior to Mozy, Robinson worked for several other Utah companies, including the Publicis agency in Salt Lake City, Webmiles, and Ancestry.com, helping grow its email marketing business significantly over a three-year period.

Mozy is grateful to have such a marketing expert leading the charge to spread the Mozy awesomeness. Dave’s leadership and experience are critical in a fast growing technology industry like online backup. Thanks, Dave!

If you’d like to see Dave on the cover of Utah Business Magazine, you can vote for him here! Voting runs from now through January 22, and you can vote once daily.

Mozy, Windows 8 and Windows Server 2012

Did you know that Mozy is fully compatible with Windows 8 and Windows Server 2012?

Windows 8

Since their releases in autumn 2012, Mozy has worked seamlessly with Windows 8 and Windows Server 2012.  Using backup client versions 2.16 and up, you can combine the advantages of the new Windows OS features with the peace-of-mind that comes with Mozy backup, including:

  • Access to any file anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe with Mozy’s 2xProtect complete backup strategy
  • Premium security, optionally coupled with Windows BitLocker or EFS encryption

Download the newest Mozy client today for Windows 8 and Windows Server 2012 compatibility and all the newest Mozy features and enhancements.

Jamie Morningstar is a Mozy Product Manager.

Mozy Takes You Directly to Your Data

More and more, MozyHome customers have been telling us that they now come to the Mozy website to access their files. That makes sense to us. People increasingly use Mozy for access to files in addition to protecting files against loss. You can use the Mozy app to get at your files from your iPhone, iPad, or Android device. And with Stash, you can use Mozy to keep your most active and important files up to date on each of your computers. Browser access completes the access-from-anywhere story. For example, if you forget to put a file in your Stash and you need it on another computer, accessing your backed up files from the browser is very convenient.

The increased interest in using the Mozy site for quick access to files has lead us to change what happens when you log onto the mozy website. From now on, instead of going to the Account Details page and having to click Restore Files (or in the case of Stash, Access Files), we’ll take you straight to your files.

You can still access the Account Home page when you need it. Just click on your name in the upper right corner and  then select Manage Account.

For those who may not be familiar with accessing your Mozy-protected files through the browser, let’s take a quick orientation tour. You can match the letters of the list items to the screenshot below.

A. Account Access - Your name in the top right corner provides the menu shown above. From it, use Manage Account to access the account page that allows you to change your password, expire mobile access, or change your MozyHome plan.

B. Top tabs – Use these tabs to view your account Dashboard, access files stored in your Stash, or to access backed up files on each of your Devices.

    1. Dashboard – The Dashboard tab provides you with summary information about your account, such as how much data you have backed up or stashed. It also lets you change the default top tab.
    2. Stash - The Stash tab shows only if you join the Stash beta, and provides access to the files that you have put in your Stash.
    3. Devices – The Devices tab lets you access your files backed up from any device on which you run Mozy online backup. You can instantly download a single file or a whole folder, or you can initiate a complete restore of all your files from a backed-up computer.

C. Files panel – The files panel shows on both the Devices tab or Stash tab. It lets you browse the content of folders, download items you need, recover deleted files, access a file’s version history, and so on.

D. Actions panel – The Actions panel changes according to what you have selected in the Files panel. For example, on the screenshot below, you can see that with Stash you can upload files right from the web.

E. Status summary – The status bar at bottom summarizes your current select. For example, in the screenshot I have a folder selected, so the bar shows how many items the folder contains and its total size.

If you have questions, ideas or suggestions related to this new direct-to-your-data feature or using the Mozy website to access your files, please leave a comment for us.

As always, be safe,

Ted

MozyHome v 2.18 is Here!

Version 2.18 of Mozy Backup for Windows lets you retrieve older versions of your backed up files faster than ever. Now, you can assign space for 2xProtect to store version history for files backed up to a local drive. This lets you quickly retrieve older files, rather than wait while they download. Learn more here.

Other 2xProtect Enhancements:

  • File permission retention*
  • Storage compression*
  • Control over space used to store file version history

*Requires NTFS

Improved External Drive Management:

Did you know that Mozy can back up your external hard drive? With version 2.18 for Windows, Mozy keeps your files even when your external drive is disconnected during routine backups. However, to ensure the latest versions of your files are backed up, we strongly recommend that you connect external drives whenever possible. View this version’s release notes here.

Jamie McKenzie is a product manager at Mozy.

Free Mozy Data Restores Available for Those Affected by Hurricane Sandy

We acknowledge the sensitivities of reaching out to customers at a time like this. In addition to our attempt to reach our U.S. East Coast customers through other means, our reason for communicating in this way is the hope that through word of mouth the message will reach those who still have no access to power.

Mozy is offering free DVD restores for its online backup customers and resellers affected by Hurricane Sandy. The number to call is 1-877-MOZY411 (1-877-669-9411) and the email is restores@mozy.com.

Although Mozy never charges customers or resellers to download their data restores from the web, natural disasters often interrupt Internet access. The alternative method to restoring one’s data involves Mozy creating DVDs and mailing them directly to the customer. Mozy will absorb all DVD restore processing and shipping fees for individuals and businesses impacted by Hurricane Sandy to assist them in getting back up and running as quickly as possible.

More details:

  • This offer applies to Mozy customers residing in the United States of America or Canada.
  • For those affected by Hurricane Sandy, Mozy will pay the full cost of the media restore, including costs of the DVDs, labor, and shipping.
  • The offer is good for restores of up to 100GB of data.
  • The offer is good through December 31, 2012.
  • Mozy reserves the right to decide whether applicants meet the above requirements.

Contact:

Phone: 1-877-MOZY411 (1-877-669-9411)

Email: restores@mozy.com

Mozy and Mountain Lion

Mozy Hearts Mountain Lion

Did you know that Mozy is fully compatible with Mac OS X Mountain Lion?

Beginning with the Mozy Mac Client version 2.8 in early October, Mozy now works seamlessly with OS X Mountain Lion.  Now you can combine the advantages of the new Mac OS features with the peace-of-mind that comes with Mozy backup, including:

  • Access to any file anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe even if your local Time Machine drive fails
  • Premium security, optionally coupled with FileVault encryption

Download the newest Mozy Mac Client today for Mountain Lion compatibility and all the newest Mozy features and enhancements.

Mozy Reseller Program Hits Its Stride

Today, at MSPWorld, Mozy is showcasing significant enhancements to its Mozy Reseller Program in 2012.

These include:

• A revamped Reseller Program and portal 2.0 in the U.S. and Europe
• The debut of fully customizable, co-branded marketing and sales materials
• A new MDF program
• New lead management tools (including opportunity registration) to help resellers grow their businesses with Mozy
• Lead sharing for Mozy PlatinumTM resellers
• New channel-friendly pricing for MozyPro® and MozyEnterprise®

Mozy has been able to double channel business the past three years and rapid growth in new markets including Europe and Asia.

“We’ve never been more focused as a company on selling Mozy through the channel than we are right now,” said Darrell Gamble, Director of Channel Sales at Mozy, recognized as a CRN Channel Chief for 2012. “Since we rolled out our all-new reseller portal and new pricing for MozyPro and MozyEnterprise earlier in the year, the feedback from our resellers has been tremendous. We’re here at MSPWorld talking to MSPs about how they can introduce recurring revenue streams into their business by reselling Mozy’s industry leading suite of world-class cloud services.”

“Before we became a Mozy reseller we went through several of the online backup competitors and reviewed their products,” said Dan Winterhalter at Infitech LLC (www.infitech.net), a managed service provider (MSP) based in West Chester, OH. “What we found right off the bat was that the Mozy pricing was right, the product worked well, and it had the best feature set when it comes to server backup. Those things were the most important to us. Since then we’ve been able to get to know their people and watch Mozy constantly improve the product and the reseller program over time. We now have over 400 active clients on Mozy, backing up multiple terabytes of data. And we’re only just getting started.”

“Seven years ago when Mozy was founded, our mission was to ‘back up the world,’” said Gamble, “We’re now covering everything from home computers to mission-critical servers and workstations, and Mozy backup is in use at SMBs, mid-market companies and large enterprises. And we have our trusted partners to thank for much of that growth. Our partners told us what tools they needed to be successful, and ever since we’ve been focused on delivering a world-class channel program.”

You can find more information about the Mozy Reseller Program and the enhancements announced earlier in 2012 are available at http://partners.mozy.com.

September is National Preparedness Month

The concept of being prepared is a bit like insurance – it doesn’t really matter and you don’t really need it until something bad happens. Because it’s not always an urgent need, it’s easy to forget about it.

MozyHome customer Beth Lutz found this out when her home caught on fire and she lost valuable family pictures:

“It’s easy to imagine the impact of a disaster on the physical items in your home or business, but we often overlook the value of what’s stored on our computers, servers, and tablets,” said Dave Robinson, VP of Marketing at Mozy. “The irreplaceable photos, videos, financial documents, and business files on your laptops and servers are just as susceptible to fire and water damage as the furniture, printers, and file cabinets. Both are important and need to be protected.”

Mozy recommends a few simple steps to make sure your digital assets are protected:

  • Store copies of important physical documents in a safe place locally as well as offsite.
  • Sign up for an online backup service – to protect everything important on your computer.
  • Make sure your antivirus software is up to date.
  • Consider investing in an uninterruptible power supply (UPS) if your area is prone to power surges or failures.
  • Scan important physical documents so you have a digital copy as well.
  • Keep a hard copy list of your important passwords, and consider using a password manager program.

Disaster can strike businesses, too. Pelindaba Lavendar farm in the San Juan Islands lost their building to a fire:

No matter the emergency, September is an ideal time to get started with your preparation. A good place to start is the FEMA checklist found at www.ready.gov. Mozy’s secure online backup offers you peace of mind, knowing that your files are protected in the case of a disaster.

 

New Features in the Mozy App for iOS

Wrapping up a series of posts on the Mozy app v1.4, we finish with the new features for iOS, which includes iPad, iPhone, and iPod touch. If you missed the previous two posts, check out:

In version 1.4 of the Mozy app, here are some of the new features for iOS.

Pull Down to Refresh

First up, some of our more avid Mozy app users pointed out to us that they want a better way to refresh a folder that has new items in it. Previously, you needed to navigate from a folder you were viewing and then back to it again to get it to show a new file you just uploaded from a different device (for example, a file that you added to your Stash).

Now you can just pull down on the folder view, and release to update the view. The screenshot at left shows a normal folder view. At right, you can see the pull-down “Release to refresh” screen.

    

Delete from Stash

Although Stash is still only available in beta, we continue to increase what you can do with it from a mobile device. This latest release of the Mozy app allows you to delete any file from your Stash. You can initiate a delete by looking at a file’s detail page…

…or by opening the file, and tapping the actions button  (shown in left screenshot at bottom-left) to open the actions menu (shown in right screenshot).

    

Stash Uploader Improvements

The Stash uploader also got its first interface overhaul since its debut.

In addition to its new look, you’ll notice the convenient View Mobile Uploads button, which takes you directly to the Mobile Uploads folder in your Stash. Also, the uploader can resume after an interruption. For example, an incoming phone call can send the Mozy app to the background. When you next bring the app to the foreground, the upload continues from where it left off.

Overall, you might notice a strong trend toward increasing security and making it easier to use Stash in the Mozy app. Let us know what you think by posting a comment on this post.

On most of our blog posts, we sign off with “Be safe.” On this one, we leave you with something you can actually do to make the world safer: please tell a friend about Stop the texts. Stop the wrecks.

–Ted