Category Archives: Announcements

Favorite Files in the Mozy iPhone App

Having just released the latest version of the Mozy app, we’re doing a series of blog posts covering some of the new features in the app. In our previous episode, we looked at the new My Mozy home page, and how the app now can remember multiple Mozy accounts for faster login.

Now let’s take a look at Favorites in the iPhone app. Okay, it’s also the iPad app. And, it’s also the iPod touch app. Well, technically speaking, since it supports all three, I guess it’s the iOS app. But our marketing peeps tell me that a lot of people don’t know the name iOS. So I always end up using all three names. Anyway, let’s get to the point…

You can view offline files on iOS devices by making the file a “favorite.” Start by downloading a file. Once it downloads, tap the star in the bottom right of the viewer to mark it as a favorite.

Mozy Mobile App

After doing so, the app will keep a copy of the file on your device so you can view it even without an Internet connection.

I should note one important thing about Favorites. This version of the app doesn’t automatically update your favorites. (We’re working on it!) So, if you have updated a “favorite” file from your computer and then back it up (or sync it with Stash), you might still see the old version on your iOS device when you view it while offline. If you view it when your iOS device does have an Internet connection, then the app will download the update.

In our next post, we’ll take a look at something similar for Android devices…like your Kindle Fire, Droid X, Galaxy Tablet, HTC Desire HD, and…oh, there I go again. I guess you get the point.

Until the next post, be safe,

–Ted
Mozy Product Management

What’s in the Latest Update of the Mozy App?

Mozy mobile appAlmost one year ago, Mozy debuted the Mozy app for iPhone, iPad, iPod touch, and Android mobile devices. The Mozy App puts all the files you protect with Mozy right at your fingertips.

Today, Mozy announces the mobile app’s fourth update. The iOS version (iPhone, iPad, iPod touch) is available now, and the Android version will be available early next week. For this latest update, we dedicate a series of blog posts to covering some of the improvements we’ve made.
In this post, we look at how the app now supports multiple accounts, and the new “quick access” feature.

Simplified login for multiple accounts

Admittedly, we were a little surprised to find out that many people have use more than a single Mozy account. So this feature is for those of you who use MozyHome at home and MozyPro at work, or share your iPad with others in your family, or just prefer the extra sense of security that logging out provides.

To make switching between different Mozy accounts a little easier, the updated app now remembers the login name of the past five users. Now you can just type the first letter of your email account, and then select it. (Of course, you still have to enter your password!)

As an example here’s the login screen on my iPhone:

Mozy mobile app

Quick Access

The app’s “My Mozy” home screen has been completely redesigned to help you browse and find files by type. You now have Photos, Documents, Recent, Music and Videos all right at your fingertips. And, you can tap “All Files” to use the full file system browser you know from previous app versions.

Mozy mobile app     Mozy mobile app

Here’s a look at my Android screen after clicking Photos from the home screen:

Mozy mobile app

Over the next couple posts this week, we’ll take a look at the iOS-only Favorites feature, the Android-only Downloaded option, and something cool and new for Mozy Stash in the mobile app.

Until the next post, be safe,

–Ted
Mozy Product Management

Android: Using Stash with the Mozy App

Although mobile support for Mozy Stash is currently in its infancy, the Mozy app for mobiles includes some early features supporting Stash.

This post focuses on Android, which is currently a little bit ahead of iOS in its Stash support. (If you have an iPad or iPhone, I encourage you to check out the post “iPhone + Stash = Awesomeness” in the Stash forums.) So, let’s take a look at what you can do with Stash from the Mozy app for Android.

Uploading Photos and Videos to Stash

If you have installed the Mozy app on your Android phone (or on a Galaxy tablet, or a Kindle Fire), you can send photos and videos directly to your Stash. When the upload completes, any computers you have linked to your Stash will then download the photo to a special folder in your Stash. (Currently, the folder is called “Mobile Sync,” but this will change in an upcoming update to the app.)

Here’s how you do it:

First, launch the Gallery app and select the photo (or video) you want to send to your Stash.

Then, click the Share button, highlighted in green in the above graphic.

Next, select Mozy from your list of available apps.

Finally, select Upload to send the photo to your Stash.

Note: Depending on your wireless data plan, you might want to reserve this for when you have a WiFi connection if you plan to do it often. Photos and videos can quickly chew into your mobile data plan.

Automatic Uploads

While the Mozy app on both Android and iOS support manual uploads, the Mozy app currently only offers “automatic upload” for Android. Automatic upload is a preference setting that causes your Android to automatically upload all photos and videos on your phone. It’s kind of like having Mozy online backup for your Android’s photos and videos. As with manually uploaded media, auto-uploaded media get download on any computers you have linked to your Stash.

Let’s take a look at how to enable it.

To enable automatic upload, launch the Mozy app and go into Preferences, then select Upload Settings.

You can select whether to auto-upload photos, videos, or both. Also important is the Only on WiFi setting. If you’re a serious shutterbug, or you enable automatic upload of videos, this setting ensures that your uploads don’t eat up your mobile data plan, which can be costly. When enabled, uploads won’t happen until your Android device has a WiFi connection. (Ten seconds of HD video on my HTC Desire creates a 5 megabyte file!)

Note: The auto-upload feature is that it’s currently in an early beta stage. Consequently, it may upload images from other applications. (My HTC Desire HD device uploads four images of buttons used in some other app.) We plan to improve this in an upcoming release.

That’s it for this Stash update, but since you’re still reading, you’re probably an avid fan of the Android platform. So, perhaps you will find this next section informative.

Android fun fact

The term “android” was originally coined in 1919 by Isaac Asimov. It was a typo, in which he accidentally swapped the article “a” for “an.” He actually meant, “a droid.” Few people know this. Similarly, most people don’t know that the I in I, Robot was originally intended to be a Roman 1, to enumerate the first story in what became a series of nine. On hearing the first story’s title, Asimov’s eager fans anticipated that the second story would chronicle the life of a robot pirate captain (“Aye, Aye, Robot!”). In his dismay, Asimov hastily renamed the series’ second story “Runaround,” then re-purposed his original title to cover the complete set of nine. True story.

Ahem.

Be safe, and happy Stashing,

Ted

Consolidating Storage with Stash

Before you start your weekend, here’s one more way to put Stash to work for you.

If you use MozyHome to backup more than one computer, Stash might be able to help you free up some of your MozyHome storage capacity. Here’s how.

Let’s say that you have 5 gigabytes of digital photos, and you keep a copy on both of your two computers. If you back up those photos on both computers, then that means that you’re using a total of 10 gigabytes of your total storage MozyHome storage capacity.

Mozy Stash

It used to be that the only way to reclaim that 5 GB space would be to remove the photos from one of the two computer’s backup configurations. (You have to remember to do that.)

A new way you could reclaim the space would be to move the photos into your Stash. Stash keeps a copy of the photos on both computers, but Stash accounts for them only once against your total MozyHome storage.

(Hint: You can even save yourself time for synchronization by moving the photos into the same location in your Stash on both computers. When Stash sees that the same file already exists on both computers, it considers them both up to date and won’t try to download the from your Stash online.)

Mozy Stash

 

There’s another benefit in addition to consolidating your MozyHome storage. When you finally get around to cleaning up those photos–you know, deleting all the blurries and blanks, touching up redeye, cropping out your thumb, and so on–you only have to do it on one computer. Stash will update your other linked computers with all your changes. Sweet!

Be safe, and happy Stashing,

Ted

What’s next for Stash?

Yesterday, I discussed how online backup is evolving to include data availability. No longer being purely about preserving your files and protecting against loss, Mozy seeks to ensure that you are never without your data. Following on the heels of the Mozy app and updates to the Mozy Web Access interface, the release of Stash is our next big step toward fulfilling this part of the Mozy promise.

We think Stash will change how you use Mozy. But yesterday’s beta launch is just the beginning. We have several feature enhancements coming that will make Stash even better. Here’s a quick look at a few of the updates we plan during the beta.

Web Access

While you can access your Stash through the Mozy web site today, the current “Web Access” interface was designed for restoring files from backup. That means that it shows files and folders that you may have already deleted or moved in addition to your current data.

Within a couple months, we plan to roll out “Web Access 2.0.” This release has been designed not only to make performing restores easier, but also to better support Stash. In addition to refining how it displays your files, Web Access 2.0 also enables you to upload files, and manage the contents of your Stash.

The Mozy App for Android and iOS

Since the start of the Stash private beta last June, a lot of early adopters have asked for more Stash features in Mozy’s mobile app. Currently, you can upload photos and videos to your Stash. Over the coming months, we plan to make several incremental updates, such as making it possible to upload any file type from your iPhone, iPad or Android device.

Performance

The next updates to the Stash software (0.11) will introduce significant performance improvements. Our Stash core engineers have been working to accelerate synchronization of changes to files in your Stash. What they have worked out is pretty slick, and you will notice a big speed boost for file updates.

That’s the short list of what’s coming up. Of course, we have a lot more in store than that. Many have asked us whether Stash is going to include features for sharing and collaboration. Allowing Mozy customers to connect with each other in this way is definitely something we want to do, but first we must get Stash out of beta. Check out the Stash beta forum for several other common feature ideas and requests.

For now, be safe, and happy Stashing,

–Ted

Stash: A New Era for Online Backup

Today, Mozy announced Stash, a new feature available in public beta for MozyHome customers. While this launch may draw a lot of outside attention to Mozy, I want to explain what Stash means to you.

Going Beyond Backup

Mozy was founded for you to preserve your ideas, your creative works, your memories and your records. Our promise has always been that with Mozy, you never lose a single file. Together with our customers and loyal fans, we built the online backup industry. Today, millions of customers and more than 70,000 businesses entrust Mozy to protect over 70 petabytes of data. Thank you for being part of this!

Mozy released two major “data availability” features for this in 2011. Our “web access” update made it so that you could quickly find and download a file from any computer. The Mozy apps for Android and iOS (iPad, iPhone, iPod touch) devices put your files at your fingertips while on the go. Together, these two features extend the Mozy promise so that you’re never without your files.

Stash is another big ”data availability” step. If you use multiple computers, such as one at home and another at work, you’re going to love Stash. Stash keeps files up to date between computers by putting a special “stash” folder on each, and linking it to your Mozy account. Any files you keep in your Stash stay up to date on each linked computer. When you start a document at work, put it in your Stash if you need to continue working on it at home. No emailing documents to yourself, or fiddling around with USB sticks. It just works.

I want to personally invite Mozy’s loyal customers and fans to try out Stash. Once you have started using it, I think that you’ll agree: Stash changes the game. You’ll never think about online backup quite the same again.

Getting Stash

Although Stash has just come out in public beta, if you’re a paid MozyHome subscriber, you get Stash. We don’t mean just for the beta: as long as you keep your current MozyHome paid subscription, you will have use of Stash at no extra cost. It’s our way of saying thank you for being a MozyHome customer.

Of course you can use Stash if you have a MozyHome Free account. We’re making Stash a permanent feature of MozyHome Free, but the capacity is still limited to 2 GB. So, if you have been considering upgrading to a paid MozyHome account, I encourage you to do so. You’ll want the extra space.

That’s it for now. Look for another post from me tomorrow, discussing what’s coming next for Stash and Mozy.

You can learn more about Stash from the Stash page on the Mozy website and the Stash Frequently Asked Questions page in the community forums. You can interact with me through the Stash beta forum, or follow my rants and ravings on as @reverendted on Twitter.

Be safe, and happy Stashing,

–Ted

Ted Haeger
Mozy Product Management

Mozy named one of “Best Companies To Work For” in Utah – 3rd straight year

We’re proud to announce that Mozy has been named one of the 25 Best Companies To Work For in Utah for 2011 by Utah Business Magazine — for the *third straight year.*

Though not headquartered in Utah as we once were, a large number of our Mozy employees are in our Pleasant Grove, Utah offices. Our Senior Director of Marketing Dave Robinson, in his “acceptance speech” at the awards banquet in Salt Lake City on December 15, emphasized that Mozy is an awesome place to work because it still feels like a startup in many ways — from the casual dress, foosball,  perks,  etc. — while still having the great benefits offered by EMC and VMware. We’re already seeing that the distinction of winning this award three years in a row is helping attract the best employees to Mozy — whether in Utah, Seattle, Boston, Cork (Ireland) — or any of other other offices worldwide.

We’re proud to be part of such a great company!

Care to take a victory lap with us? Check out Dave Robinson’s acceptance speech, view our “Best Comapnies to Work For” video, or head back to 2010 and read about our second selection to this list. Does Mozy sound like the place for you? See if you can find your dream job here – we’d love to have you!

The Mozy app 1.2 for Android is here!

Android users, your patience has been rewarded – the wait is over for version 1.2 of the Mozy Mobile app for Android platorms.

This release includes increased stability and yes, the much sought after support for personal encryption keys – the ultimate in security for your data.

To read more about the specifics of personal key encryption and determine whether or not you’d like to use it to protect your files, please review the “About Personal Key Data Encryption” section of this blog post.

The app allows you to access and view any file you have backed up to Mozy right from your mobile device. Preview photos, view documents, and even open files in other applications or send them via email. The app makes Mozy more than just a way to protect against data loss – you can now access your files anywhere.

Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

Visit the Android app store to download and update your version of the Mozy mobile app for Android today!

“It was a dark and stormy night…”

Few scenes set the stage for scary happenings like a dark and stormy night, as was the case in Edward Bulwer-Lytton’s Paul Clifford. We’re in a frightfully spooky mood here at Mozy and would love to hear your scary computer tales as part of our Halloween contest. Join the fun for a chance to win one of four $50 gift cards!

To participate, write your best (fiction or non-fiction) conclusion to one of the following opening sentences, then send your entry to contest@mozy.com by Thursday, October 27, 2011:

All was quiet as I finished my term paper, but my blood chilled when a pop-up message appeared on my screen…

  • It was dark, despite the full moon, as he made his way to the library with laptop in hand…
  • She was in the middle of reading her friend’s blog when she heard a sound…
  • The laptop sat open on the table…

Stories must be 200 words or less and will be judged on creativity, originality, scariness, and Mozy-ness. Winners will be announced on the Mozy blog on Halloween—October 31, 2011. One entry per person, please.

Mozy app 1.2 for iOS

The Mozy iOS app now supports data decryption for customers using personal key encryption. Android update due within weeks.

Since its initial release in March this year, the Mozy app for iOS (iPhone, iPad, and iPod Touch devices) has quickly become a favorite feature for Mozy customers. With the app you can access any file you have backed up to Mozy right from your mobile device. Complete with photo previews, document viewing, and the ability to open files in other applications or send them via email, the app makes Mozy more than just a way to protect against data loss. Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

Here’s a quick retrospective of the progress of our iOS app so far:

  • Mozy app 1.0 debuts for iPhone & iPod touch (March 2011)
  • 1.01 introduces full-screen support for iPad as a universal binary (April 2011)
  • 1.1 extends support to MozyPro end users (June 2011)

Today, we released version 1.2, now available at no charge from the App Store. Aside from several performance enhancements and bug fixes, this version delivers a feature that many (often quite vocal) customers have been awaiting: personal key data decryption.

About Personal Key Data Decryption

To protect customer privacy, Mozy online backup always encrypts the data for each file before sending it to Mozy. About 95% of our customers opt for Mozy’s default encryption. The remaining 5% opt to employ a personal key for encrypting their backups. When you encrypt with a personal key, it ensures that the only person who can readily decrypt your files is you. Of course, this also means that Mozy has no way to decrypt your data if you forget your personal key.

Data Decryption Comes to the iOS App

Until today, customers who opted to use personal key encryption could not access the content of their files through the app. The app was incapable of decrypting downloaded files.

With this latest release, you can set the personal key used for backup on each of your computers (even if each uses a different key). The mobile app can then download any file, use the key to decrypt its content, and then allow you to use the file as you need. You can view it, email it, or even open it in another app.

Mobile & the Trade-offs of Using a Personal Key

There are certain services that Mozy performs online to support the Mozy app. For example, the file names used by digital cameras make it hard to know what’s in a photo, so the Mozy app displays photo thumbnails.

When you view a folder containing photos, an online service generates a thumbnail for each photo, allowing the app to download a small image instead of whole photos, saving time and bandwidth.

However, if your photos are encrypted with a personal key, then Mozy can only provide a generic thumbnail indicating that Mozy cannot read the photo.

But you can still download the whole photo and–once downloaded and decrypted by the mobile app–you can view it on your device.

Your Turn: Go Rate the Update

We know many Mozy customers have been waiting for this update. If you’re one of them, please rate the Mozy app in the App Store.

A Note to Android Users

We know you want personal key support, too. We’re working on it right now and aim to release the 1.2 update for Android before the end of October.

Enjoy the app, and be safe,

– Ted