Category Archives: Announcements

Stash: A New Era for Online Backup

Today, Mozy announced Stash, a new feature available in public beta for MozyHome customers. While this launch may draw a lot of outside attention to Mozy, I want to explain what Stash means to you.

Going Beyond Backup

Mozy was founded for you to preserve your ideas, your creative works, your memories and your records. Our promise has always been that with Mozy, you never lose a single file. Together with our customers and loyal fans, we built the online backup industry. Today, millions of customers and more than 70,000 businesses entrust Mozy to protect over 70 petabytes of data. Thank you for being part of this!

Mozy released two major “data availability” features for this in 2011. Our “web access” update made it so that you could quickly find and download a file from any computer. The Mozy apps for Android and iOS (iPad, iPhone, iPod touch) devices put your files at your fingertips while on the go. Together, these two features extend the Mozy promise so that you’re never without your files.

Stash is another big ”data availability” step. If you use multiple computers, such as one at home and another at work, you’re going to love Stash. Stash keeps files up to date between computers by putting a special “stash” folder on each, and linking it to your Mozy account. Any files you keep in your Stash stay up to date on each linked computer. When you start a document at work, put it in your Stash if you need to continue working on it at home. No emailing documents to yourself, or fiddling around with USB sticks. It just works.

I want to personally invite Mozy’s loyal customers and fans to try out Stash. Once you have started using it, I think that you’ll agree: Stash changes the game. You’ll never think about online backup quite the same again.

Getting Stash

Although Stash has just come out in public beta, if you’re a paid MozyHome subscriber, you get Stash. We don’t mean just for the beta: as long as you keep your current MozyHome paid subscription, you will have use of Stash at no extra cost. It’s our way of saying thank you for being a MozyHome customer.

Of course you can use Stash if you have a MozyHome Free account. We’re making Stash a permanent feature of MozyHome Free, but the capacity is still limited to 2 GB. So, if you have been considering upgrading to a paid MozyHome account, I encourage you to do so. You’ll want the extra space.

That’s it for now. Look for another post from me tomorrow, discussing what’s coming next for Stash and Mozy.

You can learn more about Stash from the Stash page on the Mozy website and the Stash Frequently Asked Questions page in the community forums. You can interact with me through the Stash beta forum, or follow my rants and ravings on as @reverendted on Twitter.

Be safe, and happy Stashing,

–Ted

Ted Haeger
Mozy Product Management

Mozy named one of “Best Companies To Work For” in Utah – 3rd straight year

We’re proud to announce that Mozy has been named one of the 25 Best Companies To Work For in Utah for 2011 by Utah Business Magazine — for the *third straight year.*

Though not headquartered in Utah as we once were, a large number of our Mozy employees are in our Pleasant Grove, Utah offices. Our Senior Director of Marketing Dave Robinson, in his “acceptance speech” at the awards banquet in Salt Lake City on December 15, emphasized that Mozy is an awesome place to work because it still feels like a startup in many ways — from the casual dress, foosball,  perks,  etc. — while still having the great benefits offered by EMC and VMware. We’re already seeing that the distinction of winning this award three years in a row is helping attract the best employees to Mozy — whether in Utah, Seattle, Boston, Cork (Ireland) — or any of other other offices worldwide.

We’re proud to be part of such a great company!

Care to take a victory lap with us? Check out Dave Robinson’s acceptance speech, view our “Best Comapnies to Work For” video, or head back to 2010 and read about our second selection to this list. Does Mozy sound like the place for you? See if you can find your dream job here – we’d love to have you!

The Mozy app 1.2 for Android is here!

Android users, your patience has been rewarded – the wait is over for version 1.2 of the Mozy Mobile app for Android platorms.

This release includes increased stability and yes, the much sought after support for personal encryption keys – the ultimate in security for your data.

To read more about the specifics of personal key encryption and determine whether or not you’d like to use it to protect your files, please review the “About Personal Key Data Encryption” section of this blog post.

The app allows you to access and view any file you have backed up to Mozy right from your mobile device. Preview photos, view documents, and even open files in other applications or send them via email. The app makes Mozy more than just a way to protect against data loss – you can now access your files anywhere.

Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

Visit the Android app store to download and update your version of the Mozy mobile app for Android today!

“It was a dark and stormy night…”

Few scenes set the stage for scary happenings like a dark and stormy night, as was the case in Edward Bulwer-Lytton’s Paul Clifford. We’re in a frightfully spooky mood here at Mozy and would love to hear your scary computer tales as part of our Halloween contest. Join the fun for a chance to win one of four $50 gift cards!

To participate, write your best (fiction or non-fiction) conclusion to one of the following opening sentences, then send your entry to contest@mozy.com by Thursday, October 27, 2011:

All was quiet as I finished my term paper, but my blood chilled when a pop-up message appeared on my screen…

  • It was dark, despite the full moon, as he made his way to the library with laptop in hand…
  • She was in the middle of reading her friend’s blog when she heard a sound…
  • The laptop sat open on the table…

Stories must be 200 words or less and will be judged on creativity, originality, scariness, and Mozy-ness. Winners will be announced on the Mozy blog on Halloween—October 31, 2011. One entry per person, please.

Mozy app 1.2 for iOS

The Mozy iOS app now supports data decryption for customers using personal key encryption. Android update due within weeks.

Since its initial release in March this year, the Mozy app for iOS (iPhone, iPad, and iPod Touch devices) has quickly become a favorite feature for Mozy customers. With the app you can access any file you have backed up to Mozy right from your mobile device. Complete with photo previews, document viewing, and the ability to open files in other applications or send them via email, the app makes Mozy more than just a way to protect against data loss. Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

Here’s a quick retrospective of the progress of our iOS app so far:

  • Mozy app 1.0 debuts for iPhone & iPod touch (March 2011)
  • 1.01 introduces full-screen support for iPad as a universal binary (April 2011)
  • 1.1 extends support to MozyPro end users (June 2011)

Today, we released version 1.2, now available at no charge from the App Store. Aside from several performance enhancements and bug fixes, this version delivers a feature that many (often quite vocal) customers have been awaiting: personal key data decryption.

About Personal Key Data Decryption

To protect customer privacy, Mozy online backup always encrypts the data for each file before sending it to Mozy. About 95% of our customers opt for Mozy’s default encryption. The remaining 5% opt to employ a personal key for encrypting their backups. When you encrypt with a personal key, it ensures that the only person who can readily decrypt your files is you. Of course, this also means that Mozy has no way to decrypt your data if you forget your personal key.

Data Decryption Comes to the iOS App

Until today, customers who opted to use personal key encryption could not access the content of their files through the app. The app was incapable of decrypting downloaded files.

With this latest release, you can set the personal key used for backup on each of your computers (even if each uses a different key). The mobile app can then download any file, use the key to decrypt its content, and then allow you to use the file as you need. You can view it, email it, or even open it in another app.

Mobile & the Trade-offs of Using a Personal Key

There are certain services that Mozy performs online to support the Mozy app. For example, the file names used by digital cameras make it hard to know what’s in a photo, so the Mozy app displays photo thumbnails.

When you view a folder containing photos, an online service generates a thumbnail for each photo, allowing the app to download a small image instead of whole photos, saving time and bandwidth.

However, if your photos are encrypted with a personal key, then Mozy can only provide a generic thumbnail indicating that Mozy cannot read the photo.

But you can still download the whole photo and–once downloaded and decrypted by the mobile app–you can view it on your device.

Your Turn: Go Rate the Update

We know many Mozy customers have been waiting for this update. If you’re one of them, please rate the Mozy app in the App Store.

A Note to Android Users

We know you want personal key support, too. We’re working on it right now and aim to release the 1.2 update for Android before the end of October.

Enjoy the app, and be safe,

– Ted

Mozy Saved My Bacon Contest Winners!

We want to thank everyone who participated in our Mozy Saved My Bacon promotion earlier this month. We’ve enjoyed interacting with you and hearing your stories about how Mozy has helped you recover from all sorts of disasters. From cats to thieves, floods to fires, and quite a few dramatic hard drive crashes, Mozy users have used Mozy’s reliable backup and restore capabilities to recover from whatever life threw at them.

Now to the exciting part – let’s announce the winners! (If you see your name and/or story below and haven’t heard from us, please e-mail contest@mozy.com to claim your prize!)

3rd Prize (A “Mozy Saved My Bacon” T-shirt)

Taylor White
Solowalker
Robyn Davis
nikandorov
mitchpoplichak
Michelle Roush
Mary Piontkowski
markconcard
freedms
cmbarry
cjw333
Chris Davis
BeckJeffrey
Paul Woolsey
Patty’s Unique Gifts

2nd Prize (A “Mozy Saved My Bacon” T-shirt and a free 1-year subscription to MozyHome)

Kristin Savko

Kristin’s story:

“Six weeks ago I came home from work, opened my front door, and found my house was on fire! Immediately I had the urge to take on the dangerous task of grabbing personal items…my son’s baby photos, our wedding photos, financial documentation. In a flash, I remember, it’s all backed up to Mozy. I was able to turn myself around and leave knowing that my most precious memories were safe and sound. We were lucky to have contained damage and my computer is safe and sound. In addition, Mozy was very convenient because I have been able to access all my important computer files remotely until we are back in our home again. What a relief Mozy has been!! (PS- My house has smelled strangely like bacon for the last few weeks…)”

Tess Saarel

Tess’ Story:

“I accidentally put ALL my files in the trash, then I EMPTIED the trash. Did I notice when it took 20 minutes to empty the trash? No, because I was rushing to leave on vacation. The trashed items included all past mortgage, credit and  tax information, scanned important documents like my marriage certificate and my children’s birth certificates, all my personal photos from the past 3 years, all my receipts and etc. etc. Well, I got back from vacation a week later and looked for my files. They were gone. Nowhere to be found. You can imagine my surprise and horror when I could not find my files. Slowly, the reason WHY the trash had taken so long to empty before I left on vacation dawned on me …. Well, Mozy really did save my bacon! I went to the website and requested a restore of all my files. This took a short while, but it worked. Whew. Mozy home, I am sold forever.”

AfricaMama

AfricaMama’s Story:

“Boy did Mozy Save My Bacon!!!  I had just come off running the Nile River in Uganda and the dropped a group of us in Kampala on a main thoroughfare but in Africa, there are no street lights.  I had my computer, camera, Kindle, and other electronics in a bag in my hand.  As i got off the bus, out of the dark, someone comes up from behind my left shoulder and snatches my bag.  There was NO way to run after the guy and retrieve it.  And a police report did little good.  It was the start of my vacation and I was devastated.  My whole life was on there.  My biggest loss – my photo library!!!  Thank goodness, for Mozy!!!!!  My son, back in the states, was able to buy me another netbook and restore ALL my data!!!!!  Hooray!!  He sent me the new computer and life is good!  I ALWAYS back up!  I’m off to Africa again for 3 months of work and feel “secure” knowing that if it happens again, I’ve got my data….”

Leanna McLaughlin

Leanna’s Story:

“I am a doctoral student. I was writing my comprehensive exams; the major exams I had to take before being allowed to write my dissertation. I was given three days to write two 20+ page essays on a prompt. I spent the first day preparing both essays and had planned on writing one essay for each additional day. I spent the second day writing my first essay and collapsed in bed exhausted. On the third day, I was going to proofread my essay from the previous day before writing my last essay. But, it was GONE! I couldn’t find that I saved it anywhere, in any of my files. After panicking and crying my eyes out, I remembered that I set Mozy to automatically back up my files. I checked and there it was!! I restored the file and was able to finish my ‘comps’ in due time. Mozy definitely saved my bacon that day!”

Nina Grant

Nina’s Story:

“I was finishing up culinary school this June and started to assemble photographs for my portfolio when I realized I was missing a significant chunk of time.  I had lost eight months of pictures and nearly had a meltdown!  Not only was this portfolio important to my grade, but it was supposed to show the progression of your work throughout the program, so I knew using only recent pictures wouldn’t cut it.  Mozy to the rescue!  I found and restored all of my pictures with ease, finished my portfolio and submitted it on time.  No word on whether Mozy helped me earn that 100% . . .”

And now for our Grand Prize winner, who wins a free 2-year MozyHome subscription, a “Mozy Saved My Bacon” T-shirt, a $50 Bacon Gift Certificate, and a copy of the book “Bacon: A Love Story”….

Ashlie Kerr

Ashlie’s Story:

“In April of 2010, I had my third child- a little girl.  Very tiny, cute and cuddly!  We brought her home from the hospital on a Saturday afternoon.  We celebrated with our family who had come in town, snapped a few hundred pictures, and tried to settle in to a new normal with a new baby and two small children.  As we awoke Sunday morning, we were evacuating our house with our three young children and nothing else as the flood waters rose towards our home in Nashville.  I cried as the volunteers drove us away from our home watching our plants disappear under water, our fence go floating away, and the muddy water wash over my husband’s newly built deck.  However, as long as my family was safe, I knew Mozy would protect all our computer data- even if the water destroyed our PC.  Thanks for saving our bacon, Mozy!”

Congratulations to all of our winners and again, a big thank you to everyone who participated. If you’re a winner and haven’t heard from Mozy yet, please e-mail contest@mozy.com to claim your prize. We will also be reaching out to you this week to get in touch.

Mozy Data Shuttle Has Launched!


We are excited to announce the arrival of our Mozy Data Shuttle™ service for MozyPro® customers in the U.S.

With today’s upload bandwidth speeds, the initial backup for large data sets can take weeks, and sometimes even months. Mozy Data Shuttle is a delivery vehicle designed specifically to solve this problem and will enable businesses to quickly, easily, and securely back up their data to a Mozy data center within days, making this a great solution for anyone with 100 GB of data or more to back up.

How does it work? Mozy ships a Data Shuttle drive (or drives) to you overnight. When the drive arrives, simply plug the Mozy Data Shuttle device into your server and allow the MozyPro client to transfer the data to the device. During the transfer, the Mozy client will encrypt your data twice: once with the default Mozy key or your personal key, and then again with a unique/one-time use key. Once your data is safely loaded on the Data Shuttle, return it to Mozy with the provided overnight shipping label. As always, we then store your data encrypted at rest. Your server’s incremental backups can begin even before you return the drive to Mozy!

Mozy Data Shuttle is currently available in the U.S. for datasets from 100 GB to 8 TB. For more information, visit the Mozy Data Shuttle section of Mozy.com.Mozy Data Shuttle is currently available in the U.S. for datasets from 100 GB to 8 TB. For more information, visit the Mozy Data Shuttle section of Mozy.com.

Mozy is Heading to VMworld 2011!

Mozy will be in attendance at VMworld 2011 in Las Vegas next week, Aug. 29 through Sept. 1. We’re looking forward to catching up with our friends and spreading the good news about Mozy!

Now that we’re closely aligned with VMware, we’ve put our minds together and are working on some projects we’re very excited about. Make sure to stop by our booth (#233) to find out more about Active Directory integration for MozyPro powered by VMware Horizon, how Mozy and Shavlik are now working together on a project that simplifies IT management for SMBs, and Mozy Stash (our file syncing and sharing service). Find out more info about Stash or sign up for the private beta here.

These highlights are just a few of the things we’ll be talking about at VMworld this year. As always, we’ll have plenty of Mozy swag to give away!

Hear Mozy Roar

Mozy is now compatible with Mac OS X Lion

Mozy proudly announces Mozy Mac Client version 2.3.1, fully compatible with Mac OS X 10.7 (Lion) and generally available Monday July 25th.

Now you can combine the advantages of the new Mac OS features like AirDrop, Versions, FileVault 2, and Time Machine with the peace-of-mind that comes with Mozy backup, including:

  • Access to your files anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe even if your local Time Machine drive fails
  • Premium security, optionally coupled with FileVault encryption

Download the newest Mozy Mac Client.

MozyPro Goes Mobile

Mozy app for mobiles
We are excited to announce that the Mozy iPhone app is now available for MozyPro customers on either the iOS or Android mobile platforms.

As with the previous Mozy mobile app releases for MozyHome customers, MozyPro users can now access their Mozy backed up files from their mobile device. Additionally, they can download the file and use it with other iOS or Android apps that support that file type.

For MozyPro administrators, we understand you need to have control over access. That’s why in this new release, MozyPro admins can enable or disable the app for their organization through the MozyPro Admin Console.

Note If you or your organization encrypts data using a personal key, Mozy is working to add mobile file decryption to an upcoming release.

Get it now

You can find the updated Mozy iPhone app in the iTunes App Store (either from iTunes or your iOS device), and you can either send the Mozy Android app from the Android Market, or access and download the app from the market on your Android device.

Mozy Android QR code

Learn more about our Mozy mobile offerings.