Category Archives: backup

$1.7 trillion says a bundle about data losses and downtime

By anyone’s standards, US$1,700,000,000,000.00 is a lot of money.

According to the findings of a recently released study, globally, enterprises are losing as much as $1.7 trillion through data loss and unplanned downtime.

The EMC Global Data Protection Index (GDPI), which was commissioned by EMC Corp. and conducted by the global technology market research firm Vanson Bourne, is the result of interviews with 3,300 IT decision makers from 24 countries. All respondents were from enterprise-size organizations of at least 250 employees or more.
The study had three primary goals:
•    Calculate the impact of data loss to existing businesses.
•    Assess the maturity level of data protection strategies in multiple countries.
•    Measure IT leaders’ confidence in protecting new and emerging workloads—cloud, big data, and mobility.

In assessing the maturity level of their organization’s data protection, IT decision makers were asked questions relating to their backup and recovery experience, strategy, and infrastructure. Points were awarded to each organization based on the maturity of their data protection strategy, including for shorter recovery times, confidence in backup infrastructure, modern backup systems, and the ability to replicate data offsite. Here are the results:
•    Laggards (scored between 1–25 points): 36.8 percent
•    Evaluators (scored between 26–50 points): 49.5 percent
•    Adopters (scored between 51–75 points): 11.3 percent
•    Leaders (scored between 76–100 points): 2.4 percent

Only 13 percent of organizations globally can be described as adopters or leaders, or, in other words, those who are ahead of the maturity curve. Clearly, many organizations need to redefine their data protection strategy, especially when one considers that of the organizations represented in the study, during the past 12 months:
•    64 percent experienced data loss or unplanned downtime
•    49 percent experienced unplanned downtime
•    32 percent experienced data loss
•    17 percent experienced data loss and downtime

Worldwide, the estimated annual cost for disruptions equates to $754 billion for data loss and $954 billion for downtime, for a total of $1.7 trillion. Regardless of whether an organization is defined as a laggard, evaluator, adopter, or leader, organizations large and small are losing money as the result of data loss and unplanned downtime. But it doesn’t have to be that way. EMC recommends the following:
•    Make sure there’s an appropriate data protection solution in place for all of your critical data no matter where it is or how it is generated.
•    Manage an integrated data protection strategy and maintain a level of visibility and control for application owners.
•    Evaluate the gaps in your protection strategy that may emerge from disparate vendor solutions.
•    Match your data protection approach with the availability and protection requirements for your tiers of applications/data.
•    Understand who owns data protection, especially in the cloud.

All companies can do more to ensure that one of their primary assets—their data—is protected from loss, damage, or theft. After all, no one needs to be convinced that being a laggard is a lot more costly than being a leader. Fortunately, the tools are available to avoid contributing to that $1.7 trillion for disruptions. You CAN be a leader.

Mozy Adopts EMC ECS Appliance

The Mozy team is thrilled about today’s announcement of EMC Elastic Cloud Storage (ECS) Appliance. For us, this is more than a product announcement from our parent company EMC. The ECS Appliance represents something significant for the Mozy service as well.

Since Mozy’s debut as a scrappy startup seeking to protect the world’s data with online backup, we have created much of the cloud storage software that allowed us to scale to well over 90 petabytes of customer data. The system we built handles over 120 terabytes uploaded each day. For almost a decade, the demand for more and more cloud storage has kept us focused on continued storage innovation.

When you read the ECS Appliance announcement, something quite relevant to Mozy stands out: “The ECS Appliance allows customers to add hyperscale cloud capabilities to existing private and hybrid cloud environments, delivering ease-of-use through self-service capabilities, fully automated provisioning, and data services for next-generation applications.” Hyperscale cloud storage overlaps a lot of what Mozy has been doing over the years. So could we use it at Mozy?

On evaluating the EMC ECS Appliance, we determined that it could easily handle Mozy’s massive storage scale with the resilience and durability that our customers expect from us. In considering it for our own use, we found that doing so would allow us to phase out certain parts of the infrastructure software that we have developed over the years. That would allow us to leverage the continuing innovation that EMC plans to invest in this powerful storage technology. Today, we’re delighted to announce that Mozy intends to adopt the EMC ECS Appliance.

With today’s announcement, EMC is helping Mozy redefine the focus of our R&D efforts. With ECS Appliance, Mozy can invest more in new features and further extensions to the Mozy service while also leveraging the staggering amount of innovation the EMC ViPR team will continue to invest in the ECS Appliance.

Keeping Things Cool

Regardless of an organization’s headcount or revenue, there is no denying that cloud backup is required by today’s businesses. It’s convenient (well, it should be). It’s cost-effective (well, it should be). And it’s scalable (well, it should be). If you want to protect your data, then you need to back up your data. What may not be as obvious is the cloud backup service that’s best for your particular business.

No one needs to tell you that there are many cloud backup companies out there. It may sound accurate to state that you have many options to choose from. But in reality, your options are not a numerous as a Google search for cloud backup services may imply. What you’re really after is the cloud backup service that’s best for your organization. When you are tasked with finding the best cloud backup service that’s best for your organization, there are far fewer options to choose from.

No business that creates cloud backup software is perfect in and of itself. We know that, you know that. When it comes down to it, it’s really the manner in which the business backs up what it sells. You can have the best cloud backup service out there, but without the best support for that service, the service may not meet all of your expectations.

Have you ever had a problem with something you purchased that you needed help with to get the product to perform to your specifications and to meet your requirements? Just about any product can perform to specs in a testing environment. That’s easy enough to do under controlled conditions. But in the real world, getting the product to perform the way you want it to perform can sometimes present challenges—even with the best of products. The truth is, the lab and real life can sometimes produce different results.

 

Man in front of a fan

 

I remember purchasing a new home air conditioning unit some years ago. The brand on the AC unit is considered by many to be the best on the market. The company that installed the unit has a service reputation that is second to none. But guess what? The unit malfunctioned two weeks after it was installed. This occurred during one of the hottest summers on record. I had no idea that the inside of a home could hit the mid-90s. One particularly lasting memory of this experience was dumping ice cubes into a 50-gallon aquarium to keep our finned pets alive. No joke, the water was even too warm for our tropical fish. Some kicked the bucket (“Daddy, why is Dori floating upside down?”). Sure, we were disappointed that the AC unit wasn’t pumping out cold air, but we weren’t frustrated. I will tell you why. We called the company, patiently described the problem (“we’re hot as hell”), and kindly explained that we expected the problem to be fixed quickly. We paid good money for a product and service from the best in the business.

A service tech was at our home before we could pour another lemonade. The problem required a bit of troubleshooting, but the unit was repaired that day. Today, I can’t recall the specifics of the problem (it had something to do with our breaker box), but what I still remember very clearly is this: the service tech was friendly, knowledgeable, professional, and spoke to us as if we were important to their business and reputation. More than 20 years later, our AC unit is still keeping us cool.

Here are some important points to consider about Mozy cloud backup:
•    Mozy by EMC is the most trusted name in cloud data protection.
•    Mozy backs up more than 90 petabytes of data worldwide.
•    Should you ever experience an issue or have a question, Mozy provides 24x7x365 U.S.-based support, which gives you access to our pros anytime you need them.
•    Mozy offers additional services, including Professional Services and Managed Services.

It’s no secret that we here at Mozy believe that we offer the very best cloud backup service for your organization—any organization—whether you’re an SMB or a large enterprise. Cloud backup and recovery is what we do, and we believe we do it better than anyone else. Your business is important to us, so we’re here for you. Now that’s pretty cool in this day and age when so many claim to be the best but don’t back it up.

Data Loss Prevention – 4 Crucial Tactics for your Business

If you own or operate a business, you know how important it is to protect your data from internal and external threats. Losing data negatively impacts you, your customers, and your stakeholders. If you want to avoid financial loss and damage to your company’s reputation, make sure you’re managing its data in a safe and secure way.

With that said, here are four crucial data-loss prevention tactics.

Develop a sound plan

Your data protection strategy should include a range of controls and protective measures at different points in the data lifecycle (collection, use, transit, storage, archival, and destruction). Implementing a sound data-loss prevention plan with other protection technologies, like encryption and file destruction, is key to your overall success. You should also look into utilizing a cloud backup system. That way, even if your devices fail, your data will be safe. More than half of all U.S. businesses are using some sort of cloud storage system already!

When deciding on a data-loss prevention vendor, carefully consider and examine each company to ensure that it provides comprehensive solutions, centralized workflow capabilities, integrated policies, and customized reporting. The vendor you choose should also offer you a program that has capabilities across three vectors: data at rest, data in motion, and data at endpoints.

While you might overlook it, it’s also important to involve your stakeholders from the start of plan development. This ensures that all parties understand your business’s requirements and how they’ll affect operations, employee behavior, and company culture.

Linking your data-loss prevention plan with key performance indicators (KPIs) will help you measure your company’s performance and the effectiveness of the strategy you’ve developed. KPIs commonly used include percentage of network coverage, number of incidents concerning data leaks, and percentage of application coverage. To make this process easier, eliminate reporting that doesn’t directly involve your data-loss prevention plan or KPI strategy.

Increase employee effectiveness

When dealing with your employees, the first action you should take is to assign roles and responsibilities to them, providing in-depth training and outlining what you expect. A detailed, accountable, and informed staffing model will help you determine how the different functional areas of your company factor into the plan, design, implementation, and operation of your data-loss prevention solution. You also include your stakeholder’s role in this plan.

Remember though, some employees might consider your vendor of choice intrusive. It’s important to gauge your company’s culture so you can establish protections that are vital to it without being too invasive. The goal here is to complete a smooth implementation of your data-loss prevention strategy. Also remember to identify data owners, establish close relationships with them, and engage with them in effective and ongoing communications.

Streamline and simplify your processes

When establishing a data-loss prevention program, the most important step you can take is identifying your most sensitive data and assigning it a classification. Doing this will aid you in creating the right policies you need to detect and respond to incidents that involve sensitive data leaks. It also helps your company understand what data is most important and how it should handle and protect that data.

Conducting a data protection assessment will allow you to analyze the existing process controls and technology, finding any gaps within the system. Make sure that you include all areas of the company, document the location of the sensitive data, estimate the exposure it faces, and measure the potential magnitude of the loss. Doing so will help you develop processes that are simpler, yet more efficient.

Use technology to detect and prevent data loss

You should aim to deploy modular solutions that offer the maximum coverage with minimal internal disruption. This makes it possible for your company to implement robust data protection solutions as technologies mature and your business needs dictate.

Underestimating the threats to your data can prove to be a major mistake. If you want to protect your company and avoid an unfortunate future situation, keep these four points in mind when developing a sound strategy.

Has your company developed and implemented a data-loss prevention plan? How has it worked so far?

 

* DJ is a freelance writer who focuses on technology and business. He has an entrepreneurial mindset and passion for story telling. You can follow his musings on Twitter @MillerHeWrote.

 

Thoughts about Backup and Recovery from the Coop

Recently, I was cleaning out the chicken coop. Yeah, you heard right: the chicken coop. When I finished, everything looked good—clean straw, better smell, happy hens, and probably happy neighbors. As I was putting away the tools of the trade (rake, trash can, and gloves), I noticed a small hole in the fence. Not too large, but big enough to allow the neighbor’s cat to enter and do some serious damage to our source of fresh eggs. I quickly repaired the fence. That got me thinking about backup and recovery (hey, inspiration comes from many sources, and that apparently includes cleaning the chicken coop).

If a business isn’t backing up its data and has never had reason to recover an important lost, stolen, or missing file, how likely is it that the business is going to heed the call to start securely backing up its data? After all, if the business hasn’t had to recover data yet, why worry? What are the odds that something is going to happen that will require data recovery? Actually, the odds are not in anyone’s favor, whether it’s an individual, an SMB, or a large organization. The odds, which include hardware failure, software issue, accident, an honest mistake, disaster, etc., are stacked against you. At some point, you will need to restore your files. But if you haven’t backed it up, you’ll wish that you heeded the call to safeguard your data.

Consider the following: 20,000 hard drives fail in the United States every day; 60 percent of companies recognize that their business would be in serious jeopardy after 48 hours without their data; and more than 12,000 laptops are lost or stolen every week. That 12,000 figure accounts for lost or stolen laptops at just U.S. airports, and it doesn’t begin to account for laptops left in taxis or rentals or coffee shops or….

Disasters such as 9/11, Hurricane Katrina, and Superstorm Sandy underscore the need for data protection in the event of both unanticipated and anticipated disasters. Even anticipated disasters can be devastating, depending on the severity of the event and unforeseen consequences. Proper backup protection ensures that an organization’s data is adequately protected in the event of a disaster and that lost or damaged data can be recovered in a timely manner with the least amount of disruption to the business.

So even if you’re backing up, that may not be enough in the event that something unexpected occurs. For example, let’s say that you’re backing up to a network attached storage device. All is good, right? The short and simple answer: No. If the drive fails, what are your options? How will you get your files back if you can’t access the drive? And what if you forgot to back up or schedule a backup altogether?

As you evaluate your backup protection options, consider the following:

• Do you have a consistent strategy for backing up desktops, laptops, and servers?
• Is backing up remote and branch offices a major headache? (Are you even consistently backing up remote and branch offices?)
• Are you taking advantage of the convenience and speed of local backup and restore with the offsite protection of cloud backup?
• Are you compromising security for convenience?
• Are you able to access your data anywhere, anytime?
• Do you have control over company data?
• Do you have a set-and-forget backup solution that you don’t have to constantly monitor?
• How easy is it to recover data? And just as important, how quickly can it be done?
• Do you have a backup solution that’s flexible, scalable, and meets your needs?
• Do you have a limited capital expenditure budget to spend on backup?
• If you have a backup or restore issue, do you have 24x7x365 support that understands your technical configurations and can help you solve the issue quickly?

Remember the tools of the trade: simple, secure, and affordable backup that’s scalable and that includes quick methods to restore your data, and a professional support team that you can depend on whenever you have questions or are pressed to solve a problem quickly. The right tools make the job easier and help prevent unnecessary worry. Who doesn’t want peace of mind? After all, no one wants to find a torn fence or, even worse, discover that a cat has entered the coop.

We’ll handle HIPAA and PHI, but you make the APPT at the DR

These days, you’ve probably heard plenty about health insurance and affordable health care. But have you ever heard of PHI?

What, you don’t know what PHI is? You should. After all, you’ve got it. It has to do with your health, but it’s no disease. PHI, or “protected health information,” is the information your healthcare provider keeps on file as a result of your visits to your general practitioner, gynecologist, psychologist, dentist, psychiatrist, counselor, the emergency room, etc. It’s your personal health information. It’s detailed and it’s private.

Did you know that Mozy plays a critical part for those professionals who work in healthcare—be they doctors, nurses, administrators, and other staff members—by providing security measures for the protected health data and files about you that they back up?

You’ve probably heard the term “HIPAA,” and maybe you’ve even wondered if it’s some species of wild animal. HIPAA is the Health Insurance Portability and Accountability Act. The act sets the standard for protecting sensitive patient data in the United States. Any business that stores health information is required by law to protect it. Businesses must ensure that all of the required physical, network, and process security measures are in place and followed so that your health information remains protected.

As a provider of HIPAA-compliant backup services that safeguard health information, Mozy ensures that health information is protected in a way that complies with HIPAA regulations. Mozy software and services ensure that the appropriate safeguards are in place so that the businesses that back up health information have the tools to keep it confidential and secure. That means encryption keys are required and that data must be encrypted during the backup process. That same data must be encrypted at rest while it’s stored in Mozy’s data centers (only the ones in the United States as required by HIPAA). What that means is that those who are not authorized to access protected health information cannot access it.

Whether or not it’s protected health information or any data that businesses back up, or files that you back up at home, Mozy provides automated cloud backup and disaster recovery protection against hardware failure, theft, virus attack, deletion, and natural disaster.

If you don’t work in healthcare, you might consider some of these details boring. But remember this: your personal healthcare information is yours—and it’s private. And Mozy takes the details to protect your data very seriously so that you can focus on other things.

The intricacies of HIPAA may be complicated, but our commitment to you and your data is simple and based on these principles:

•    Your information is your information, not our information.
•    We never sell your information to anyone, nor do we sell information about you.
•    We never sift through your information in order to create a profile of you or target advertising.
•    You can always get your information back while your account is active. We have no rights to your information if you leave the Mozy service.

So, whether it’s your health information at your doctor’s office or it’s your family photos or tax documents on your home computer, Mozy can protect it.

By the way, when was your last checkup?

What does ‘enterprise-ready’ mean?

What makes a cloud service “enterprise ready”? Is it enterprise pricing models? An enterprise sales team? An enterprise mentality?

As more and more cloud service providers look to target enterprises with their offerings, the “enterprise-ready” question becomes increasingly important. The ‘third platform’ (adopting cloud-based apps instead of traditional server-based solutions) is gaining traction within big business, as expected. But how do they find out which solutions are truly built to meet their needs?

What does enterprise ready mean?

At Mozy, we take our enterprise credentials seriously. Sure, we offer a product that’s so simple to use that millions of individuals trust us with their data protection. But we also have more than one hundred thousand businesses and one thousand enterprises who choose Mozy to protect their data.

Why? Well, at Mozy, we believe that being enterprise ready is something that needs to permeate the whole of our business. It means building world-class data centers that run on enterprise-grade hardware. It means offering enterprise-level security at all stages of the backup process. It means offering enterprise-quality support with dedicated resources 24x7x365. It means enterprise control and administrative tools. It means being a part of EMC, a global leader in data protection and availability solutions. It means a hundred different things, not least of which is a commitment to excellence in compliance.

That’s why Mozy has long made SOC 1 SSAE 16 Type II examination and ISO 27001 certification a priority. Mozy is one of the only cloud data protection service providers to undertake these rigorous independent security assessments. This sort of compliance exercise is completely voluntary and not something to be entered into lightly – we see it as a badge of honor and an external validation of our commitment to you, our valued customer.

So, what does ‘enterprise-ready’ mean? It means thinking at every turn about what enterprises need and going the extra mile to provide it. Or, that’s what we think anyway. Tell us what you think in the comments below.

8 Upcoming Movie Remakes We Aren’t Sure We Need

As they’ve done time and time again, Hollywood is turning to the past to find the movies of the future.

Some people argue that with a quality initial film, you don’t need something new – that the original is something to be honored for it’s excellence. Likewise, if your original work is backed up and protected, you don’t need to recreate something you’ve already put a lot of time and effort into (unless you want to – or you think millions of people will pay to come and see it). Others say that if the original movie wasn’t that great (or, even if it is), that a fresh look could be the ticket to a film and a story that everyone enjoys.

Here are eight remakes you’ll be seeing in theaters over the next couple of years, with their original trailers and Rotten Tomato scores for reference. What do you think – are you looking forward to the remakes, or are you a tried and true “original” fan?

1. Robocop – (88%)


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2. Jumanji – (50%)

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3. The Jungle Book – (86%)

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4. Teenage Mutant Ninja Turtles – (44%)

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5. Dirty Dancing – (72%)

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6. The Mummy – (55%)

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7. Overboard – (50%)

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8. Honey, I Shrunk the Kids – (75%)

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