Category Archives: Business Notes

The real reason Mozy is #1

Wherever you seek out information about protecting and storing data, there is plenty of noise about the cloud. Not about whether the cloud is an important part of a data protection strategy. That’s a given; the cloud isn’t going anywhere. It’s as firmly tied to technology as technology is tied to information. The noise is about whether the Mozy cloud is better or whether their cloud is better.

Recently, one of our salespeople shared some interesting—though not unexpected—news about a global market research firm whose employees use the Mozy by EMC solution and another company’s product (which will remain unnamed) to back up and access their data.

Mozy came out on top. The other company was dropped.

Let’s talk about the why.

This global market research firm that chose Mozy by EMC is all about data. Everything it does revolves around data collection. They use the data they gather to connect their clients with their target markets. That data must drive business. And that data must be protected and accessible, anytime and from anyplace.

There were a number of reasons why this marketing research firm decided to dump one backup solution and rely on Mozy to fully safeguard its data. The following are a few of the reasons.. And for the record, these are the company’s reasons for sticking with Mozy.

Mozy by EMC offers enterprise-grade integration tools: The other company’s integration tools were lacking. Mozy integrates to any LDAP-capable directory service—such as Active Directory—for secure, automated user provisioning, and management. We have to be integrated! Mozy scales to complete data protection from a single person to tens of thousands of devices in the enterprise.

Mozy by EMC offers detailed reporting: When the other company’s backup fails, a simple report indicates that and not much else. Mozy’s backup status feature monitors your system continuously to inform you of any issue that might interrupt the protection of your data. Mozy reports ensure that you know the status of your backups so that you can react quickly and solve an issue before it becomes a problem. In fact, in addition to detailed reporting, the feature-rich Mozy Admin Console has more than 130 features that allow admins to perform their duties in ways that work best for them, and it utilizes pooled storage, which eliminates the need to manage storage at a device level. That virtually eliminates the risk of failed backups.

Mozy by EMC means better support: The other company’s support was sub-standard at best. Mozy, on the other hand, provides enterprise-quality support with dedicated resources 24x7x365 in multiple languages. The Mozy Community lets you discuss issues, watch tutorials, and find and share solutions with users from all over the world. The Mozy Knowledge Base includes answers to just about every question you might have. And there’s a full range of documentation. Sure, we could mention that Mozy has award-winning support. OK, we will. Maybe you didn’t know that Mozy Support was a winner of a 2014 Stevie Award for legendary support. But that’s really just icing on the cake. The long and short of it is this: There’s a broad range of Mozy resources that can help you maximize everything that Mozy can do for your organization.

Mozy is a mature offering: We aren’t going anywhere. The other company just didn’t measure up. You might call them a newcomer when compared to how long we’ve been around (since 2005). Mozy is backed by years of experience, and wholly owned by EMC. Mozy is built for the enterprise with the flexibility to scale to any size business. We store data in world-class, EMC managed data centers.

Mozy is a proven solution for implementations of from 1 to 1 million endpoints. We take our credentials seriously. And so do millions of individuals and thousands of businesses and enterprise customers, including a global market research firm.

And while any cloud backup solution can claim just about anything with the right amount of marketing spin, it’s the customer who knows best.

Eight days a week—or whatever it takes

All cloud backup providers are not equal. Of course, you already know that; that’s why you depend on Mozy seven days a week. And if there were eight days a week, then we would back up and protect your data on the eighth day as well. And speaking of eight, in a recent BusinessNewsDaily article, Mozy’s Gytis Barzdukas, senior director of Product Management, identifies eight key elements a business should expect from a cloud storage provider:
• Financial stability
• Proven infrastructure
• Established customer base
• Geographically distributed data centers
• Security
• Robust encryption
• Third-party validation and accreditation
• Longevity and experience

Each element is important and should be expected by the customer. Of course, a few of these elements lose their attraction if the other elements aren’t part of the picture, so it’s important to understand what you need and why you need it. “Online data storage is a broad term that can mean lots of different things to lots of different people, so it’s really important for businesses to properly understand what’s right for their needs and what’s being offered by different providers,” Barzdukas says in the article.

Let’s take a few minutes to discuss why Mozy cloud backup protection is complete. You might already be familiar with this, but it’s still a nice refresher course and a reminder that Mozy has your back when it comes to protecting your data.

Financial stability: Mozy is profitable and is backed by EMC (EMC), the leader in storage. We’re not going anywhere, except to the future. Enough said.

Proven infrastructure: Mozy easily scales complete data protection from a single person to tens of thousands of devices in the enterprise with easy deployment options from Mozy’s feature-rich Admin Console, which lets admins perform their duties in ways that work best for them.

Established customer base:
Sure, we can say that we protect a large customer base (6 million individuals), but we also protect 100,000 businesses and store more than 90 petabytes of information. (When you have a few minutes, read what our customers say about us on our Testimonials page.)

Geographically distributed data centers: Mozy servers are located in world-class data centers across the globe. And because there are regional jurisdictional requirements for data location, our data centers are situated where they need to be.

Security: We don’t take chances with the data that’s entrusted to us. The security of your data is our highest priority. Mozy security policies protect your information from unauthorized access, disclosure, alteration, and destruction. Our data centers have never been breached.

Robust encryption: All data handled by Mozy is encrypted with military-grade encryption prior to transfer, during transit via an SSL connection, and it remains encrypted while at rest in our data centers. Users can choose a managed encryption key, or personal or corporate encryption keys for added security.

Third-party validation: Mozy is SOC 1 SSAE 16 Type 2 audited and ISO 27001 certified. These independent verifications certify that Mozy’s processes and procedures meet or exceed the strictest control objectives in the industry.

Longevity and experience: Mozy is an established cloud provider; we’ve been around since 2005. During that time we have gone through successful certification and auditing processes and have gained loads of experience in deploying and managing cloud infrastructure and providing award-winning customer support.

Maybe it goes without saying (but we like to say it anyway) that Mozy online backup is comprised of all of those elements. They’re eight more reasons why Mozy is the most trusted name in cloud data protection and why Mozy cloud backup means complete data protection. And when we say complete, we mean that your information is private, secure, and accessible. It’s there when you need it, whenever you need it, whether for the home, SMB, or enterprise. Seven days a week, eight days a week—whatever it takes—we’re here for you, 24 hours a day, 365 days a year.

We Have to Start Meeting Like This: How the Cloud is Making the Conference Room Obsolete

We have to start meeting like thisPart of the experience of working in a world of mobile tech is that your meetings are no longer conference-room bound.

Instead, you can bring together people from anyplace, using a virtual space that opens your team up to possibilities that once required a lot more time and money.

Want to sit down with your graphics designer in San Francisco, but also pull in your head of marketing who’s at an expo this week in Toronto? And you’re in New York? With the help of cloud computing, you can.

Cloud conferencing allows users to share information and makes meetings a multimedia experience. This isn’t a teleconference with disembodied voices bouncing off the walls of a teleconference. Attendees can work with all the documents, sound, and images — the real-time collaboration that you’re used to in a physical space.

So, how do you get your small-business on board with meeting software? And how much is all this going to cost, anyway? Let’s take a quick trot around the course of cloud conference technology, noting some of the platforms out there in the online-meeting world, especially those that put your small-business budget in the front seat and allow you to work for low costs or for free.

1. MeetingKing 

If all you need is a basic way to participate as a team from individual screens, MeetingKing is a free way to get started along that path. Beginning with its nuts-and-bolts public meeting space, if you wish you can later pick from a suite of paid monthly programs. The top-end version of the app costs about $125 per month.

At its most elaborate, you’re looking at packed-in templates for creating agendas and minutes and customizable graphics such as logos. Each meeting gets archived for a period of time — from three months to forever — depending on the package that you choose.

2. MeetingSense

MeetingSense can take your online conference to yet another level. In includes task-allocation and tracking features, and communications- and member-update options that create connectivity between the pre-, during, and post-meeting experience.

And MeetingSense’s pricing is scalable. You pay approximately $20 per member, per month. So you can implement the app by assigning it to particular team members within a particular timeframe. Start it when you need it, turn it off when you’re done.

3. AgreeDo

This app approaches cloud conferencing with a similar suite of tools to the preceding example, but it provides them for free. From keeping track of decisions and documents, to getting those needed documents to everyone once the meeting is done, you can’t really beat the number of options at this the price. The company suggests that for-pay features may be forthcoming, but for now users get access to everything without a charge.

4. Minutes.io 

Say you don’t need a whole suit of cloud conference services, and you haven’t the time to learn a whole software system.

If it’s simply minutes and to-do lists you’re looking to create, and you want the ability to push them to participants and link them to other software applications along the line, check out the free Minutes.io app.

Presenting an intuitive and tablet-friendly environment, your end result is an interactive doc that shows tasks, decisions, and ownerships at a glance. It gets stored locally on your browser, so even if the meeting you’re in hasn’t got an Internet connection, they’ll live in stasis, awaiting publication, until you’re in a Wi-Fi zone again.

 

MozyPro Online Backup

 

Mobile Business 101: Communicate Better, Collaborate Better (Here’s How)

Mobile Business 101What’s more impressive than a mobile workforce 1 billion workers strong?

It’s this: a mobile workforce topping the 1.3-billion member mark.

That’s the recent prediction by the International Data Corp., which tracks workforce trends. That’s a lot of employees communicating all at once via a whole spectrum of devices.

When it comes to small businesses, the success of going mobile largely depends on a well-planned and smartly implemented communication system. Mobile small-biz professionals need to plug into best practices to keep everything running smoothly, out there on the road.

Let’s look at four ways to do just that, (with some advice provided by industry experts at eVoice to help out). It’s time for a quick study of mobile business 101.

1. Unify Your Company’s Mobile-Comm Profile

No matter how sophisticated your network of mobile employees, if you’re presenting your customers with the concept of a company, stick with a single central phone number that they can call. Thanks to technology, anyone can connect to the trunk number, and then get connected to a representative’s roaming mobile device.

In this age of cloud-based systems, that’s the reality. Virtual phone systems mean that the call, to the caller, will sound  just like the conventional greeting and menu-option environment that they’ve come to expect. It doesn’t matter where the person picking up the call is actually speaking from.

2. Deploy Voicemail as a Prioritizing Tool

It’s an old trick, but it’s still a good one when it comes to protecting employees’ valuable time. Prioritize calls by what virtual-phone software tells them about the incoming caller allows them to divert certain conversations that they can get to further down the line, and bump the most important calls to the top of their response list. Virtual voicemail means that the mobile worker can — again, thanks to cloud technology — access the account from anywhere during the day.

3. Circumvent the Dead Zones: VoIP Helps Eliminate Carrier Loss

Versatile and professional communication from anywhere, in this mobile work-world: that does  sound appealing.

But many of us know the truth about office-ing from our smartphones: dropped calls, cellular dead zones, these things mark the surefire path to frustration for the client and the small-business.

Clicking over to a virtual phone system can help, one that bounces hard-to-connect calls to the Internet and replaces a potentially shaky carrier with hardwired Wi-Fi whenever its possible to get online. It can make all the difference when that important call catches you out in the country. (Especially if you’re tethering for Internet anywhere.)

4. Cloud Conference 

When it comes to demos, real-time brainstorming, and all the business-class communication that used to have come solely from the board room, the cloud is now the conference room for mobile workers.

According to one recent survey conducted by ConferBlogs, 77% of employees and owners of small- to medium-sized businesses say that web conferencing saves them travel time, travel costs, and connects them to more people than traditional face-to-face meet-ups.

There is certainly more than one option out there, when it comes to the tech that can drive these mobile communications strategies.

From Adobe Connect to MegaMeeting, from Vocalocity to the suite of tools that come with eVoice, the range of services — and prices — allow small businesses to pick and choose what suits them best.

Start with these tips and get your mobile workforce talking —  and conferencing, and sharing desktops. All these points of integration will make them part of a dynamic and moving workforce, soon to be 1.3 billion strong.

 

Mozy Mobile Apps

 

Is backup alone enough?

Mozy Online BackupInteresting question, isn’t it? For years it seemed that a simple duplicate back up of your files was enough to provide peace of mind and opportunities for your company to succeed. However, in today’s mobile world, is backup enough?

Written by industry analyst firm IDC and sponsored by Mozy, a new white paper, entitled “Make Your Backups a Competitive Advantage for Greater Productivity” shows companies how to make backups more strategic, and how accessibility is the new name of the game in online storage.

According to the paper: “Service providers are leveraging backup services to enable higher levels of worker productivity to individuals, departments, and organizations. This increased productivity comes from providing functions pertaining to collaboration and data sharing, managing accessibility, reuse and leveraging the value of the data, and improvements in disaster recovery scenarios.”

Rather than just preserving data, businesses now need to understand and implement ways to make that data more accessible and easier to share. Backups of your company’s important information are still valuable, but the more businesses can empower employees to utilize and share that data, the more productive they will be.

An example of such a service that allows businesses to easily share this data is the recently launched public beta of Mozy Stash. Stash is feature that provides Mozy customers with a simple and secure way to keep their files current and available across multiple computers, smart phones and tablets. With Stash, current Mozy customers have access to a combination of Mozy’s industry-leading online backup with the ability to synchronize files across multiple computers and devices.

Working together, Mozy online backup and Stash ensure that all files are not only protected but are available to you from anywhere you have Stash installed, as well as on your iOS or Android device through the Mozy mobile app.

Make sure to download the full IDC white paper “Make Your Backups a Competitive Advantage for Greater Productivity.”

What’s Your Business Data Loss Recovery Plan?

The New York Times warned small business owners to think about a disaster recovery plan last week. Jennifer Walzer, the author, has experience working in small businesses and understands a complete plan isn’t always possible. However, she does write that some elements of a disaster recovery plan are better than none.

According to the article, data loss is the most common business disaster. Here is the second of six steps Walzer suggests to make sure you get the right solution for your business’s needs:

“Consider backup options. Your backup must be offsite, secure and available for recovery 24/7. One popular option that meets the above criteria, with the added benefit of ease of use and automation, is online backup.” (A Small-Business Guide to Disaster Recovery)

The Baltimore-based law firm Goodell, DeVries, Leech & Dan learned that data loss can happen to anyone anytime. A senior partner was preparing for a trial in Arkansas when his computer crashed two days before the hearing. The firm had yet to implement a backup solution, so the Director of Technology, David Roden, found himself on the next flight into Arkansas.

After this, Roden began looking for a reliable solution that wouldn’t hog their network resources. Shortly after that, the firm decided on MozyPro. If a computer ever fails again, anywhere in the world, Roden will be able to manage the recovery right from his office.

MozyPro provides simple, secure, and automatic backup that can literally save your business in the event of a disaster without the large investment in time and money of other backup solutions.

Financial Industry Grows by Triple-Digits

Yesterday, we were thrilled to announce triple-digit new customer growth over the past 12 months from companies in the accounting and financial services industries. These businesses cited cost savings and the need to protect irreplaceable data as the primary reasons for turning to MozyPro.

These reasons are supported by a recent report from Forrester stating that small business IT spending will decline more than enterprise IT spending in 2009. In addition, a Gartner survey found that losing intellectual property or customer data was the number one concern for North American organizations.

Paul Emmons, founder of Emmons & Co., said he would recommend Mozy to any business because it addresses these exact concerns. “It is off-site, automatic, and gives quality protection at an affordable price,” he said. “The ability to set backups and move on to other responsibilities is invaluable and something no other solution has given me.”

Most small businesses are not immune from facing struggles in this economic environment. Fortunately, products like MozyPro help businesses meet these challenges head on and allow them to focus on providing quality services to their customers and communities for years to come.

University of San Francisco speaks about Mozy at EduComm 2009

Walter Petruska speaking about Mozy at EduCommAt the sunny Ritz Carlton Resort in Orlando, Walter Petruska of the University of San Francisco stood at the EduComm conference and presented on how the university implemented new technology to cut costs and improve protection of the university’s intellectual assets. Petruska specifically addressed how online backup has helped the university protect information on faculty and staff laptops and desktops.

Earlier in the day during the general luncheon, The New York Times Columnist David Pogue gave the keynote. He, too, discussed how new technologies are changing the college campus. He called out Twitter and other social media tools that engage students for better or worse.

EduComm 2009 brought together those in education who have a vision of tomorrow’s campus and how new technologies are shaping the future of higher education. At Mozy, we too are committed to helping those in higher education to protect their information through a simple, secure and affordable backup service. In fact, we announced this week that we have more than 700 educational institutions using Mozy. More information can be found at www.mozy.com/education.

Over 700 Educational Institutions Turn to Mozy

Today, we announced that the number of educational institutions using MozyPro as their online backup solution has more than doubled from the previous year. This figure consists of elementary and secondary schools as well as recognized national universities such as Northwestern and Stanford.

With the amount of digital information being created at an all time high, institutions are seeing the value in using Mozy because they only pay for the storage space they use and there are no hardware or installations costs. This assists schools in complying with stricter budget requirements without sacrificing security and simplicity.

Barbara Sutcliffe, manager of business operations at the Feinberg School of Medicine at Northwestern University said, “Like so many schools today, we are looking for solutions that are affordable, reliable, and easy to use. While the cost of Mozy is minimal, the peace of mind it provides is priceless.”

Although my college days were not that long ago (or so I tell myself), I can’t help but wonder how many hours I could have saved not having to retype papers or class notes if Mozy had been around. It is good to see that students and faculty now have a better option than floppy disks for saving files!

MozyPro Growth Doubles in the Legal Industry

Yesterday, we announced that the number of legal organizations backing up their digital data with MozyPro has more than doubled from the previous year. Cost savings, security benefits, and the explosion of electronically-stored information have lead thousands of legal professionals to turn to Mozy for their backup solution.

Like most companies facing economic challenges, law firms are looking for ways to cut costs and improve efficiencies. For instance, long time member and contributor to the American Bar Association, Joseph Booth, knew he had to be smart about his investments when he opened his own practice. By choosing MozyPro, he realized a 92 percent savings over other backup solutions and was still able to easily and securely protect his most important business data.

Mozy also helps law firms address the need to protect large amounts of case files and client information, as Tina Peot of PHMPP Law attests. “I have endless amounts of data to manage, so it is essential I have a simple backup solution,” she said. “Mozy doesn’t take up more of my time, but instead makes my job easier.”

Not that I need a lawyer, but if I did, I sure hope that they knew how to keep my information safe. I guess Mozy offers peace of mind to more than just law firms! For more information, or to read more of our customer stories, visit http://mozy.com/legal.