Category Archives: Business Notes

Benefits of SaaS

Most business owners face the ongoing challenge of reducing costs yet at the same time driving increases in revenue. One way for a business to reduce costs is to invest in SaaS applications. Not familiar with SaaS? Gartner defines software as a service (SaaS) “As software that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics.”

You might be asking yourself, What are a few examples of SaaS applications? SaaS applications include but are not limited to, Google, Twitter, Salesforce, and Mozy cloud backup. Because SaaS applications have significant benefits, they are rapidly penetrating the IT market. Benefits include low cost, pay-as-you-go subscription model, and little to no maintenance for the business owner.

As already mentioned, cost savings is always front of mind for a business owner. SaaS applications can save businesses money on multiple fronts. The biggest cost savings come in the form of not needing to purchase any on-premises hardware. The SaaS provider supplies the appropriate software and resources to get the customer up and running quickly. Using Mozy as an example, the customer purchases the Mozy service and then downloads the Mozy backup software via a silent install. In a relatively short time, the customer can be securely backing up important files.

The pay-as-you-go business model is simple yet efficient. Pay as you go gives you the benefit of accurate budgeting practices as well as the ability to forecast accordingly on costs as you scale your business. Pay as you go also gives you the flexibility of not being tied down by lengthy contracts that can hinder your business operations.

An additional benefit of being a SaaS customer is that the provider is responsible for making sure systems are up to date and that security is handled effectively. This is a huge upside for the customer because the IT department can utilize its time and resources on business-critical priorities. Security is something that SaaS providers do not take lightly. For example, Mozy data centers are world class, embracing the highest of security measures, including 24x7x365 onsite monitoring and security, temperature controls, backup power supplies, fire suppression systems, and biometric scanners.

The benefits of SaaS go far beyond what we’ve discussed in this post. SaaS applications provide numerous benefits across many different industries making it one of the fastest growing industries. In October of 2014, EMC further showed its commitment to the SaaS industry by acquiring Spanning, backup for born-in-cloud applications such as Office 365, Google Apps, and Salesforce. If you’re not already taking advantage of SaaS applications, now is the time to be asking yourself, “What can SaaS do for me?”

Why Should You Be HIPAA Compliant?

HIPAA, otherwise known as the Health Insurance Portability and Accountability Act, sets certain standards for how you handle and safeguard patient data. If you are in the healthcare business, you are required by law to be in compliance. But what does that mean exactly and why is it important? Let’s examine compliance a little closer so you can understand why it is a must for your business.

What It Means to Be HIPAA Compliant

There are many elements that make up the security standards set forth by HIPAA. In order to be compliant, you must meet all of them and continue to evaluate your systems as you move forward.


There are two main types of safeguards that you have to put in place: physical safeguards and technical safeguards.

Physical safeguards cover anything physical, including limited access to the facility and strict controls on who gets access. These safeguards also extend to any company you are working with that has access to your facility and the electronic storage media you use as well.

Technical safeguards cover who, what, and how people access and use the health data stored on your servers. This includes various aspects of security such as unique user IDs, emergency access policies, automatic log off policies, and encryption and decryption methods and usage.

Network and Transmission Security

One of the latest safeguards put in place by HIPAA is network and transmission security. These regulations cover how you transmit data and govern everything associated with that data, including email, file transmissions, Internet, and more. These policies not only dictate how you handle transmissions from one network to another, but even how data is handled on private networks as well.

Technical Policies

These policies include how you handle data and media in your organization. Set procedures and plans must be put in place for things such as disaster recovery and offsite backups, and even include how IT will handle any media failures to ensure the integrity of patient data and the policies you will use to quickly retrieve that data if needed.

Rule Enforcement

In addition to your security policies, you must put in place procedures to follow to enforce the new rules put in place and include the penalties that can be incurred if employees do not adhere to the standards and procedures to the letter. You must also continue to enforce these rules as you move forward.

Breach Notification

HIPAA extends far beyond what you would consider traditional security. In order to be HIPAA compliant, you will need to put in place set policies and procedures to follow if there is a data breach. These policies include how you notify any affected parties.

So Why Try to Be Compliant?

Why bother agreeing to these complicated regulations just to reach compliance? The quick answer is that compliance is the law! If you are dealing with anything healthcare related, including patient records, you must be compliant in order to conduct business. Second, compliance can be a huge selling point for your business, even you don’t deal with healthcare data today. Security has become an increasing concern among both businesses and individuals, and if you meet the government standards for security, you will be able to advertise that to your customers.


HIPAA compliance is complicated yet must be followed and adhered to by any business or individual that handles healthcare data. The more familiar you become with these regulations, the less likely you are to fall out of compliance. As complicated as HIPAA is, there are benefits. Not only will your business be more secure,  it will meet important government standards that safeguard sensitive data. That’s peace of mind to your security-minded customers.

Efficient cloud-based backup

Although it’s true that most large organizations rely on on-premises backup solutions, many of those organizations realize that backing up to the cloud is making more and more financial sense. For those organizations that are just now looking into the cloud, the idea of building and managing another data center might seem formidable and expensive. But that’s not how it is; just the opposite is true.

Building and managing a remote and reliable data center for backup and disaster recovery is easier than you might think; it even makes good financial sense. That last part—good financial sense—is particularly important in this day of ongoing cost-cutting measures. It isn’t likely that the need to further decrease costs and increase efficiencies is ever going to fall by the wayside. (Try telling your finance department and shareholders that decreasing costs and increasing efficiencies no longer matter!)

Why does a cloud-based backup solution make sense? Two words: capital expenditure. Actually, it makes more sense to mention four key words: capital expenditure and operating expenses. Recent research demonstrates that organizations that implement cloud solutions are enjoying significant benefits, among them (1) no capital expenditure for hardware, (2) very little up-front cost, and (3) minimal administrative overhead.

Those benefits become particularly important when you consider that more than 40 percent of respondents to a recent survey indicated that reducing IT infrastructure costs was the top benefit of backing up and protecting their data in the cloud. Here are the top-five most common benefits:

  1. Reducing IT infrastructure costs
  2. Reducing complexity within the IT environment
  3. Reduced IT personnel costs
  4. Improved user productivity
  5. Reduced power and cooling costs

An interesting aspect of benefit #3 is that reducing IT personnel costs doesn’t necessarily mean more workers in the unemployment line. Not by a long shot. Because cloud backup is a cost-effective way to protect your servers and computers, IT personnel who once worked on on-premises backup solutions can now focus on other important tasks; they can be repurposed to work on more strategic onsite systems and/or applications.

It’s no surprise that organizations large and small—and everything in between—are becoming more and more reliant on digital capabilities. With those capabilities come opportunities for growth and success; however, the exposure to threats to data is increasing dramatically.

In the beginning, sending data to the cloud might have seemed like a challenging prospect, perhaps more bother than benefit. But that’s certainly not the case today. Security and trust are essential elements of the cloud. The uncompromising physical security of offsite data centers, the backing of third-party certifications and validations, the experience and reputation of the cloud provider monitoring and management, the ability to restrict data access and, should it ever become necessary, the capability of restoring data all contribute to keeping data safe, secure, and accessible.

Once you understand and embrace the benefits of the cloud, you can focus additional energy on supporting your business goals and doing more with existing resources. That kind of efficiency makes all kinds of good sense.

New Mozy Support Portal better than ever

As a user of Mozy backup software, you know that the Mozy team is constantly looking for ways to expand our Support offerings. So we’re very excited to announce the launch of our new Support Portal, which is the result of feedback from our customers, industry trends, and other research. In addition to introducing new features such as context-sensitive search and device responsiveness, we’ve also researched ways to make it easier for our enterprise customers to manage large client bases.

Not sure if you’re using the latest Mozy backup software? The Health dashboard (pictured on the left)  lets you see how many of your organization’s machines need to be updated with the latest version of Mozy.

Check out these new features:

All Mozy customers

•   Task-based structure: We recognize that you are looking for information when you visit the portal. We’ve made that information easier for you to find with our new structure based around the activities for which you want information; for example, restores, account, setup, etc.

•   Product filtering: If you are looking for help on a particular product, you don’t want to have that information obscured with information about another product. So, once you are logged in to the portal, the only information you will see will relate to your product. If you want to see other product information, simply change the product filter at the top of the page to the product you are interested in.

MozyEnterprise customers

•   Case collaborators: You can now add one of your colleagues (admins) to a case so that they will also receive any updates on the case to make it easier for an internal help desk to manage their case load.

•   Health dashboard: Enterprise admins can now see at a glance how many machines in their install base have had successful or unsuccessful backups. In addition, the Health dashboard allows admins to view how many machines are using the current version of the Mozy backup software and how many need to be updated. You can view a short video of the Health dashboard here.

•   Health system: From the dashboard, you can drill down to a list of your machines, filtered by version or status if you want, and from there log a support ticket, request a support chat, search the Mozy Knowledge Base for any errors shown, see the size of the backup, view cases, or analyze the log for a particular machine.

Currently underway is a Mozy Community update, which is scheduled to go live later this year.

To view the new Support Portal, visit Be sure to sign in to get the most out of the Support Portal.

Do you have too much access to data?

Be aware: You probably have access to too much data!

That’s right: you can access data you’re unauthorized to see. That’s according to the Ponemon Institute’s latest research report, Corporate Data: A Protected Asset or a Ticking Time Bomb?

In its December 2014 report, the research center found that 71 percent of the 2,276 U.S. and European employees surveyed have access to sensitive information that they don’t need access to.

The report reveals that there is insufficient oversight and control over employees who have access to confidential information. Oftentimes, such information is sensitive in nature and includes:
• Customer lists and contact information
• Intellectual property
• Private information about customers, employees, and business partners

Part of the challenge with controlling data is that too much oversight could sacrifice employee productivity. On the one hand, employees cannot work efficiently if they cannot access the information they need to do their jobs. On the other hand, too little oversight means that employees can access sensitive data that they don’t have any reason to access, jeopardizing an organization’s security and the privacy of customers, co-workers, and others.

Interestingly, it is the employees themselves who believe that they have access to company data that they should not have access to. Even so, of the 71 percent who said that they have such access, 54 percent admitted that their access to the information is frequent or even very frequent. In other words, they know they shouldn’t be accessing the data but they’re doing it anyway, even frequently.

The report found that employees who participated in the survey believe that data protection oversight and controls to their company data are weak. That’s a serious concern, but no less concerning than the survey’s finding that 78 percent believe their organization is unable to tell them what happened to lost data, files, and emails.

It should come as no surprise that IT professionals who participated in the study agree with employees who believe that data protection oversight and controls to the data are weak. Part of the problem, according to the IT practitioners, is that their organizations do not enforce a need-to-know data policy.

Although more than 70 percent of IT practitioners in the survey said that their department takes data protection very seriously, clearly more needs to be done to ensure that their data is protected from unauthorized access.

What can be done to protect corporate data? First, organizations must see data protection as a priority. Second, organizations must ensure that they have a need-to-know data policy and then enforce it. Unenforced policies increase the risk of misused and unauthorized access to confidential and sensitive data.

Today’s technology allows the workforce to access large amounts of data quickly and easily, even from smartphones and tablets. Fortunately, with Mozy cloud backup, critical and confidential data on servers, desktops, and portable devices can be automatically backed up and protected. With Mozy, your data is always protected, recoverable, and secure.

Want to win new customers? Get engaged!

Ever hear of employee engagement? It is, in part, when management takes a genuine interest in employee development. When employees do a good job, they’re recognized and praised. When employees need improvement, they are coached and given the tools necessary to become better employees.

Although all employees have weaknesses—some that may never go away—those weaknesses can be minimized by focusing on developing employees’ strengths. In other words, managers should be focusing on what employees are good at.

In its latest State of the Global Workplace: Employee Engagement Insights for Business Leaders Worldwide report, Gallup Chairman and CEO Jim Clifton writes about what business leaders can do to improve employee engagement and performance at the companies they lead.

“Trying to get employees to fix their weaknesses doesn’t work,” Clifton states. “Weaknesses can’t be developed much at all—but employees’ strengths can be developed infinitely. The problem is, too many companies focus on fixing weaknesses, and this only breeds non-engagement or, worse, active disengagement.”

A whopping 87 percent of workers are not engaged, meaning they are emotionally disconnected from their work and therefore are less likely to be productive. In other words, “Work is more often a source of frustration than one of fulfillment,” Gallup reports.

What’s interesting about employee engagement may surprise you.

When leaders are doing their job to develop plans around their employees’ strengths, employees will be more productive. “When employees work from strengths, nothing motivates them to achieve more—not money, not love, not vacations, not good benefits…,” according to Clifton.

And the benefit of that productivity? Winning new customers.

Winning new customers is certainly important today, but it will be particularly important for a company’s future strength and growth. According to Gallup’s report, the world’s gross domestic product (GDP), which is the value of the production of goods and services adjusted for price changes, is US$60 trillion. In the next 30 years, that amount will more than triple to US$200 trillion. That statistic should cause any company to salivate as it anticipates gaining new customers. Within the next 30 years the global economy will have US$140 trillion of new customers.

To win some of those customers, a business is going to have to be sure that its employees are engaged. According to Gallup, “Countries that double the number of engaged employees in every company will be best positioned to win the lion’s share of the $140 trillion in new customers.”

Where does employee engagement really begin? Communication! Leaders and managers who communicate honestly and frequently with employees, and employees who communicate informally with each other, will begin to breed a culture of engagement, according to the Gallup report.

Talking to improve business isn’t just some ethereal idea that’s up in the clouds. Said theoretical physicist and cosmologist Stephen Hawking: “Mankind’s greatest achievements have come about by talking, and its greatest failures by not talking.”

So start talking and developing a culture of engagement. It’s good for managers, employees, and winning new customers.

The real reason Mozy is #1

Wherever you seek out information about protecting and storing data, there is plenty of noise about the cloud. Not about whether the cloud is an important part of a data protection strategy. That’s a given; the cloud isn’t going anywhere. It’s as firmly tied to technology as technology is tied to information. The noise is about whether the Mozy cloud is better or whether their cloud is better.

Recently, one of our salespeople shared some interesting—though not unexpected—news about a global market research firm whose employees use the Mozy by EMC solution and another company’s product (which will remain unnamed) to back up and access their data.

Mozy came out on top. The other company was dropped.

Let’s talk about the why.

This global market research firm that chose Mozy by EMC is all about data. Everything it does revolves around data collection. They use the data they gather to connect their clients with their target markets. That data must drive business. And that data must be protected and accessible, anytime and from anyplace.

There were a number of reasons why this marketing research firm decided to dump one backup solution and rely on Mozy to fully safeguard its data. The following are a few of the reasons.. And for the record, these are the company’s reasons for sticking with Mozy.

Mozy by EMC offers enterprise-grade integration tools: The other company’s integration tools were lacking. Mozy integrates to any LDAP-capable directory service—such as Active Directory—for secure, automated user provisioning, and management. We have to be integrated! Mozy scales to complete data protection from a single person to tens of thousands of devices in the enterprise.

Mozy by EMC offers detailed reporting: When the other company’s backup fails, a simple report indicates that and not much else. Mozy’s backup status feature monitors your system continuously to inform you of any issue that might interrupt the protection of your data. Mozy reports ensure that you know the status of your backups so that you can react quickly and solve an issue before it becomes a problem. In fact, in addition to detailed reporting, the feature-rich Mozy Admin Console has more than 130 features that allow admins to perform their duties in ways that work best for them, and it utilizes pooled storage, which eliminates the need to manage storage at a device level. That virtually eliminates the risk of failed backups.

Mozy by EMC means better support: The other company’s support was sub-standard at best. Mozy, on the other hand, provides enterprise-quality support with dedicated resources 24x7x365 in multiple languages. The Mozy Community lets you discuss issues, watch tutorials, and find and share solutions with users from all over the world. The Mozy Knowledge Base includes answers to just about every question you might have. And there’s a full range of documentation. Sure, we could mention that Mozy has award-winning support. OK, we will. Maybe you didn’t know that Mozy Support was a winner of a 2014 Stevie Award for legendary support. But that’s really just icing on the cake. The long and short of it is this: There’s a broad range of Mozy resources that can help you maximize everything that Mozy can do for your organization.

Mozy is a mature offering: We aren’t going anywhere. The other company just didn’t measure up. You might call them a newcomer when compared to how long we’ve been around (since 2005). Mozy is backed by years of experience, and wholly owned by EMC. Mozy is built for the enterprise with the flexibility to scale to any size business. We store data in world-class, EMC managed data centers.

Mozy is a proven solution for implementations of from 1 to 1 million endpoints. We take our credentials seriously. And so do millions of individuals and thousands of businesses and enterprise customers, including a global market research firm.

And while any cloud backup solution can claim just about anything with the right amount of marketing spin, it’s the customer who knows best.

Eight days a week—or whatever it takes

All cloud backup providers are not equal. Of course, you already know that; that’s why you depend on Mozy seven days a week. And if there were eight days a week, then we would back up and protect your data on the eighth day as well. And speaking of eight, in a recent BusinessNewsDaily article, Mozy’s Gytis Barzdukas, senior director of Product Management, identifies eight key elements a business should expect from a cloud storage provider:
• Financial stability
• Proven infrastructure
• Established customer base
• Geographically distributed data centers
• Security
• Robust encryption
• Third-party validation and accreditation
• Longevity and experience

Each element is important and should be expected by the customer. Of course, a few of these elements lose their attraction if the other elements aren’t part of the picture, so it’s important to understand what you need and why you need it. “Online data storage is a broad term that can mean lots of different things to lots of different people, so it’s really important for businesses to properly understand what’s right for their needs and what’s being offered by different providers,” Barzdukas says in the article.

Let’s take a few minutes to discuss why Mozy cloud backup protection is complete. You might already be familiar with this, but it’s still a nice refresher course and a reminder that Mozy has your back when it comes to protecting your data.

Financial stability: Mozy is profitable and is backed by EMC (EMC), the leader in storage. We’re not going anywhere, except to the future. Enough said.

Proven infrastructure: Mozy easily scales complete data protection from a single person to tens of thousands of devices in the enterprise with easy deployment options from Mozy’s feature-rich Admin Console, which lets admins perform their duties in ways that work best for them.

Established customer base:
Sure, we can say that we protect a large customer base (6 million individuals), but we also protect 100,000 businesses and store more than 90 petabytes of information. (When you have a few minutes, read what our customers say about us on our Testimonials page.)

Geographically distributed data centers: Mozy servers are located in world-class data centers across the globe. And because there are regional jurisdictional requirements for data location, our data centers are situated where they need to be.

Security: We don’t take chances with the data that’s entrusted to us. The security of your data is our highest priority. Mozy security policies protect your information from unauthorized access, disclosure, alteration, and destruction. Our data centers have never been breached.

Robust encryption: All data handled by Mozy is encrypted with military-grade encryption prior to transfer, during transit via an SSL connection, and it remains encrypted while at rest in our data centers. Users can choose a managed encryption key, or personal or corporate encryption keys for added security.

Third-party validation: Mozy is SOC 1 SSAE 16 Type 2 audited and ISO 27001 certified. These independent verifications certify that Mozy’s processes and procedures meet or exceed the strictest control objectives in the industry.

Longevity and experience: Mozy is an established cloud provider; we’ve been around since 2005. During that time we have gone through successful certification and auditing processes and have gained loads of experience in deploying and managing cloud infrastructure and providing award-winning customer support.

Maybe it goes without saying (but we like to say it anyway) that Mozy online backup is comprised of all of those elements. They’re eight more reasons why Mozy is the most trusted name in cloud data protection and why Mozy cloud backup means complete data protection. And when we say complete, we mean that your information is private, secure, and accessible. It’s there when you need it, whenever you need it, whether for the home, SMB, or enterprise. Seven days a week, eight days a week—whatever it takes—we’re here for you, 24 hours a day, 365 days a year.

We Have to Start Meeting Like This: How the Cloud is Making the Conference Room Obsolete

We have to start meeting like thisPart of the experience of working in a world of mobile tech is that your meetings are no longer conference-room bound.

Instead, you can bring together people from anyplace, using a virtual space that opens your team up to possibilities that once required a lot more time and money.

Want to sit down with your graphics designer in San Francisco, but also pull in your head of marketing who’s at an expo this week in Toronto? And you’re in New York? With the help of cloud computing, you can.

Cloud conferencing allows users to share information and makes meetings a multimedia experience. This isn’t a teleconference with disembodied voices bouncing off the walls of a teleconference. Attendees can work with all the documents, sound, and images — the real-time collaboration that you’re used to in a physical space.

So, how do you get your small-business on board with meeting software? And how much is all this going to cost, anyway? Let’s take a quick trot around the course of cloud conference technology, noting some of the platforms out there in the online-meeting world, especially those that put your small-business budget in the front seat and allow you to work for low costs or for free.

1. MeetingKing 

If all you need is a basic way to participate as a team from individual screens, MeetingKing is a free way to get started along that path. Beginning with its nuts-and-bolts public meeting space, if you wish you can later pick from a suite of paid monthly programs. The top-end version of the app costs about $125 per month.

At its most elaborate, you’re looking at packed-in templates for creating agendas and minutes and customizable graphics such as logos. Each meeting gets archived for a period of time — from three months to forever — depending on the package that you choose.

2. MeetingSense

MeetingSense can take your online conference to yet another level. In includes task-allocation and tracking features, and communications- and member-update options that create connectivity between the pre-, during, and post-meeting experience.

And MeetingSense’s pricing is scalable. You pay approximately $20 per member, per month. So you can implement the app by assigning it to particular team members within a particular timeframe. Start it when you need it, turn it off when you’re done.

3. AgreeDo

This app approaches cloud conferencing with a similar suite of tools to the preceding example, but it provides them for free. From keeping track of decisions and documents, to getting those needed documents to everyone once the meeting is done, you can’t really beat the number of options at this the price. The company suggests that for-pay features may be forthcoming, but for now users get access to everything without a charge.


Say you don’t need a whole suit of cloud conference services, and you haven’t the time to learn a whole software system.

If it’s simply minutes and to-do lists you’re looking to create, and you want the ability to push them to participants and link them to other software applications along the line, check out the free app.

Presenting an intuitive and tablet-friendly environment, your end result is an interactive doc that shows tasks, decisions, and ownerships at a glance. It gets stored locally on your browser, so even if the meeting you’re in hasn’t got an Internet connection, they’ll live in stasis, awaiting publication, until you’re in a Wi-Fi zone again.


MozyPro Online Backup


Mobile Business 101: Communicate Better, Collaborate Better (Here’s How)

Mobile Business 101What’s more impressive than a mobile workforce 1 billion workers strong?

It’s this: a mobile workforce topping the 1.3-billion member mark.

That’s the recent prediction by the International Data Corp., which tracks workforce trends. That’s a lot of employees communicating all at once via a whole spectrum of devices.

When it comes to small businesses, the success of going mobile largely depends on a well-planned and smartly implemented communication system. Mobile small-biz professionals need to plug into best practices to keep everything running smoothly, out there on the road.

Let’s look at four ways to do just that, (with some advice provided by industry experts at eVoice to help out). It’s time for a quick study of mobile business 101.

1. Unify Your Company’s Mobile-Comm Profile

No matter how sophisticated your network of mobile employees, if you’re presenting your customers with the concept of a company, stick with a single central phone number that they can call. Thanks to technology, anyone can connect to the trunk number, and then get connected to a representative’s roaming mobile device.

In this age of cloud-based systems, that’s the reality. Virtual phone systems mean that the call, to the caller, will sound  just like the conventional greeting and menu-option environment that they’ve come to expect. It doesn’t matter where the person picking up the call is actually speaking from.

2. Deploy Voicemail as a Prioritizing Tool

It’s an old trick, but it’s still a good one when it comes to protecting employees’ valuable time. Prioritize calls by what virtual-phone software tells them about the incoming caller allows them to divert certain conversations that they can get to further down the line, and bump the most important calls to the top of their response list. Virtual voicemail means that the mobile worker can — again, thanks to cloud technology — access the account from anywhere during the day.

3. Circumvent the Dead Zones: VoIP Helps Eliminate Carrier Loss

Versatile and professional communication from anywhere, in this mobile work-world: that does  sound appealing.

But many of us know the truth about office-ing from our smartphones: dropped calls, cellular dead zones, these things mark the surefire path to frustration for the client and the small-business.

Clicking over to a virtual phone system can help, one that bounces hard-to-connect calls to the Internet and replaces a potentially shaky carrier with hardwired Wi-Fi whenever its possible to get online. It can make all the difference when that important call catches you out in the country. (Especially if you’re tethering for Internet anywhere.)

4. Cloud Conference 

When it comes to demos, real-time brainstorming, and all the business-class communication that used to have come solely from the board room, the cloud is now the conference room for mobile workers.

According to one recent survey conducted by ConferBlogs, 77% of employees and owners of small- to medium-sized businesses say that web conferencing saves them travel time, travel costs, and connects them to more people than traditional face-to-face meet-ups.

There is certainly more than one option out there, when it comes to the tech that can drive these mobile communications strategies.

From Adobe Connect to MegaMeeting, from Vocalocity to the suite of tools that come with eVoice, the range of services — and prices — allow small businesses to pick and choose what suits them best.

Start with these tips and get your mobile workforce talking —  and conferencing, and sharing desktops. All these points of integration will make them part of a dynamic and moving workforce, soon to be 1.3 billion strong.


Mozy Mobile Apps