Customer Spotlight: Howard Moore

Howard Moore from La Canada, California, received a frightening wake-up call one day, that convinced him of the need to find a better backup solution for his data.

Just days before Christmas, Howard and his family were victims of a house burglary.

Before signing up for Mozy, Howard would back up to external hard drives every night. He would alternate between the two drives, and take one off-site with him to his work office. However, since Howard has started working more from home, his second hard drive is no longer located off-site.

As a result, when the burglars came into Howard’s home, both of his hard drives were sitting next to his desktop. But, for whatever reason, Howard’s home office located in the back of the house, was not broken into. Maybe the burglars were too distracted by the Christmas gifts and his wife’s jewelery to even go into the office, but for whatever the reason, Howard is grateful.

"If the burglars had come into the back room, I would have lost everything," Howard said. "I had both external backup drives sitting right next to my PC! The home burglary convinced me of the need for off-site storage. I checked many other services for several weeks and Mozy was by far the best for me. It is designed for my needs."

Howard has been using Mozy ever since the burglary, and could not be happier with the service.

"I have only had to restore a few files since becoming a Mozy user, but I have tried multiple methods, and all of them could not have been any easier," Howard said. "What I like most about Mozy is that it’s always there, discretely doing its job."