Comments on: Backing Up Hundreds of Gigabytes with Mozy

By: Chris

Chris — Tue, 17 Nov 2009 22:14:13 +0000

I used Mozy for a couple of years before leaving to do it myself last year. Turns out I did save about $60, but the constant pain of switching out usb hard drives, keeping one offsite, etc., wasn’t worth it at all. I re-joined Mozy last week & am in the process of my initial 100gb backup.

I use the fileset tab to select (prioritize) which files get backed up first. I select about 10gb worth of files & let it run in the background for a couple of days. Then I select the next most important 10gb, etc. I expect the process to take about 3 weeks for my full initial backup, afterwhich I’ll have short, easy, daily incremental backups.

I’m pulling upload speeds of approx 2.0mbps at home and 5-7mbps at my office, for what it’s worth.

By: Matt

Matt — Sun, 15 Nov 2009 22:27:49 +0000

Something is throttling back mozy for me too. My upload speed with Comcast (confirmed with speakeasy tests) is 3Mbs – mozy is running at 100kbps – but in the past has run about 2.1Mbs. Seems like the past week it hasn’t gotten over 200kbps. I’ve restarted and reset my computer, router, and modem. I don’t have any other significant load on the network.

So, seems like either comcast or mozy is throttling me back.

By: Horst

Horst — Wed, 28 Oct 2009 21:43:02 +0000

Reason why i use MOZY-Home in Germany my speed for upload is max.6GB per Day since 12.2008 with Mac-Mini
and now the reasons: (in German)
für mich zählen folgende Gründe :
1.günstiger als HD’s,DVD’s,CD’s
2.kein Stomverbrauch
3.keine Geräusche
4.kein Problem bei Diebstahl, Hausbrand, Erdbeben , Überschwemmungen, …
5.sicherer als Onlinebanking und e-mail (blowfish/ssl/aes)
6.Diebstahlschutz (wenn der Dieb nicht mitbekommt das mozy läuft)
7.z.b. Dateinamen änderbar ohne eine Neuübertragung
8.ist die Zukunft(Cloud Computing)
9.man selber kommt von überall in der Welt an seine eigenen Daten ran
10.flatspace
11.versch. Sicherungsstände (wie eben TM) nur unendlich in die Vergangenheit rein
12.verteilte Sicherung weltweit(ähnlich Google)
13.schneller Restore (per DVD’s oder HD) in 3-5Tagen oder online=sofort
14.sicherungsmediensicherheit
15.im warsten sinne “ruhigeres schlafen”
16.keine HD,DVD,CD Entsorgung
17.schnell genug (6GB am Tag) oder wer von euch beschreibt am Tag 2DVD’s mit neuen Daten
18.super Support (eigene Erfahrung)
19.keine sicherundsaufgaben wie HD’,… irgendwo hinbringen ect.
20.die sicherung läuft wirklich online = sofort
21.komfortable einstellmöglichkeiten bez CPU-Last, Scheduler, DSL-linesplitting
22. keine 12er-Steckdosenleiste
23. läuft vollkommen automatisch (sichtbar oder unsichtbar) am besten mit TM zusammen !

By: nate

nate — Tue, 29 Sep 2009 19:42:28 +0000

@Beau – Here’s our instructions for migrating your data from one computer (or hard drive) to another – http://bit.ly/24k689.
As for your question about connecting two computers via Mozy, if you add two or more computers to the same account, when you log into the web interface, you should be able to see the data from all the computers, and restore any of it, regardless of which computer you’re using.

@Bryan – We do use DVD/HD restores. It costs extra, but we’ll put your restore on a hard media and overnight it to you. You can choose that option through the web restore panel on mozy.com.

By: Bryan

Bryan — Sun, 27 Sep 2009 14:16:18 +0000

What about backing up several terabytes of data, I recently heard of a podcast that uses this service & they produce about 1TB of data per season, If something catastrophic happens & they lose all of that data is there an option to have Dvd’s or other tangible media sent. Downloading all of that would take forever. I ask because I may need to backup a few terabytes off site soon.

By: Beau

Beau — Sat, 26 Sep 2009 21:46:35 +0000

i checked this blog after worrying about my downloading speed, but when i read the comments about people losing their saved data i got a little worried about that instead. so what do i do when my hard drive crashes and i want to upload my saved data to a new hard drive? do i have to do something in particular to keep mozy from thinking i’ve deleted my files and proceeding to do the same with my storage? also, in the near future i’d like to be able to connect two separate lap tops to mozy and be able to interact with my data that way? is that possible? thank you for your time.

By: Matt

Matt — Thu, 24 Sep 2009 00:53:21 +0000

Is anyone out there able to get upload speeds > 5mbps? I have a 25/15 FiOS connection, but my uploads seem to stay constant right at 5.

By: Paul

Paul — Mon, 21 Sep 2009 08:22:09 +0000

ATTN: Mark Jackson

Are you serious? Ever heard of incremental backups? The initial Mozy backup backs up everything (in an order out of your control) BUT every backup after that is incremental, meaning that it will only backup the data that’s changed (i.e. your “stuff that NEEDS BACKED UP DAILY!!!”). If your precious data is really that important, don’t backup a bunch of crap to go along with the initial backup.

In short, you are incorrect in assuming that the “whole lump sum” gets backed up again each time you run a backup. Mozy will always scan the files configured in the backup set, but will only backup new/modified data.

By: Mark Jackson

Mark Jackson — Wed, 16 Sep 2009 23:21:17 +0000

=== GIVE US A WAY TO PRIORITIZE BACKUP SETS ===

As you have already acknowledged, most people have limited upstream bandwidth. Most people also have stuff that is way more important than their other stuff. I have stuff that NEEDS BACKED UP DAILY!!! I can’t just wait around for the whole lump sum to get backed up.

MOZY, HOW HARD IS IT TO MAKE YOUR SOFTWARE PROCESS THE BACKUP SETS IN THE ORDER LISTED AND GIVE USERS THE ABILITY TO ARRANGE THEM, ETC??? COME ON MOZY, YOU NEED TO ADDRESS THIS!!!

By: bret

bret — Wed, 16 Sep 2009 00:49:23 +0000

It is nice to see the upload speed cap lifted on Mozy, because I have >350GB backed up. Took a while a 1 Mbps!

I have to say, though, that when I replaced a hard drive Mozy did not go into recovery mode, but instead thought that I had deleted all of my files and thus proceeded to do the same from their servers! The tech support didn’t have a clue as to what I was talking about. They said, “Yes, you only have 250 GB backed up. What is the problem”. Uh, guys, like I had 350 GB backed up yesterday? And that I want that data back…. besides, who deletes 85000 files on purpose? I still use Mozy, but it is certainly a backup of last resort. I can’t trust it otherwise. (And just FYI, all the other online backup services do the same stupid thing when you replace a hard drive.)