Mozy Wins Another Stevie Award!

Mark Goetz (left), Senior Manager, Mozy Business Systems, and Zan Phillips, Director of Mozy Technical Support, accept 2017 Stevie Award on behalf of Mozy’s world-class support team.

The results are in and Mozy by Dell was awarded a bronze 2017 Stevie Award for our submission on “Mapping the Customer Journey.”

Over the last few years Mozy has been conducting research on our customer’s journey. From that research we have implemented numerous updates and enhancements to improve the support experience.

At Mozy, we’re always looking for ways to make sure the customer experience is seamless, pro-active, and beneficial to our users.

You might recall that Mozy has received other Stevie Awards over the years. Read more about them here:

   •     2015, Silver Stevie Award, Best Use of Technology in          Customer Service for Computer Software and Services

   •     2014, Bronze Stevie Award, Sales and Customer Service

Congratulations to Mozy’s world-class support team!