Mozy Takes You Directly to Your Data

More and more, MozyHome customers have been telling us that they now come to the Mozy website to access their files. That makes sense to us. People increasingly use Mozy for access to files in addition to protecting files against loss. You can use the Mozy app to get at your files from your iPhone, iPad, or Android device. And with Stash, you can use Mozy to keep your most active and important files up to date on each of your computers. Browser access completes the access-from-anywhere story. For example, if you forget to put a file in your Stash and you need it on another computer, accessing your backed up files from the browser is very convenient.

The increased interest in using the Mozy site for quick access to files has lead us to change what happens when you log onto the mozy website. From now on, instead of going to the Account Details page and having to click Restore Files (or in the case of Stash, Access Files), we’ll take you straight to your files.

You can still access the Account Home page when you need it. Just click on your name in the upper right corner and  then select Manage Account.

For those who may not be familiar with accessing your Mozy-protected files through the browser, let’s take a quick orientation tour. You can match the letters of the list items to the screenshot below.

A. Account Access - Your name in the top right corner provides the menu shown above. From it, use Manage Account to access the account page that allows you to change your password, expire mobile access, or change your MozyHome plan.

B. Top tabs – Use these tabs to view your account Dashboard, access files stored in your Stash, or to access backed up files on each of your Devices.

    1. Dashboard – The Dashboard tab provides you with summary information about your account, such as how much data you have backed up or stashed. It also lets you change the default top tab.
    2. Stash - The Stash tab shows only if you join the Stash beta, and provides access to the files that you have put in your Stash.
    3. Devices – The Devices tab lets you access your files backed up from any device on which you run Mozy online backup. You can instantly download a single file or a whole folder, or you can initiate a complete restore of all your files from a backed-up computer.

C. Files panel – The files panel shows on both the Devices tab or Stash tab. It lets you browse the content of folders, download items you need, recover deleted files, access a file’s version history, and so on.

D. Actions panel – The Actions panel changes according to what you have selected in the Files panel. For example, on the screenshot below, you can see that with Stash you can upload files right from the web.

E. Status summary – The status bar at bottom summarizes your current select. For example, in the screenshot I have a folder selected, so the bar shows how many items the folder contains and its total size.

If you have questions, ideas or suggestions related to this new direct-to-your-data feature or using the Mozy website to access your files, please leave a comment for us.

As always, be safe,

Ted

MozyHome v 2.18 is Here!

Version 2.18 of Mozy Backup for Windows lets you retrieve older versions of your backed up files faster than ever. Now, you can assign space for 2xProtect to store version history for files backed up to a local drive. This lets you quickly retrieve older files, rather than wait while they download. Learn more here.

Other 2xProtect Enhancements:

  • File permission retention*
  • Storage compression*
  • Control over space used to store file version history

*Requires NTFS

Improved External Drive Management:

Did you know that Mozy can back up your external hard drive? With version 2.18 for Windows, Mozy keeps your files even when your external drive is disconnected during routine backups. However, to ensure the latest versions of your files are backed up, we strongly recommend that you connect external drives whenever possible. View this version’s release notes here.

Jamie McKenzie is a product manager at Mozy.

The Cloud in Times of Trouble: How It Works for Small Biz When Disaster Strikes

The understatement of late 2012, when it comes to technology: systems suffer when the environment is extreme.

The Cloud in Times of TroubleWe saw this, of course, in late October, as New York, New Jersey, and parts of the East Coast lost power, public transportation — and lives — during the onslaught of Hurricane Sandy.

The human toll being the most critical at such times, it can take a while for the challenges of running a small business to return to their normal focus. But later, when the sky has cleared and life must resume something of its normal routine, challenges do loom. For small-business owners, this means bringing their data infrastructure back online.

Payrolls. Repairs. Contact lists of vendors and customers — for all kinds of reasons these become more critical than ever. Has your IT core been protected? Have you lost the data that everyone relies upon to get back to bringing in a paycheck?

Let’s look at the cloud, and the role that professionals working with it daily see it playing during not only Sandy, but also future crisis events.

Data First Responders and the Cloud

“During disasters, IT teams become first responders tasked with trying to keep the business operational,” says Todd Krautkremer, vice president of marketing at cloud-network company Pertino.

Krautkremer blogged about the role of the cloud in the days after Sandy: “They often have to deal with a wide range of issues, including keeping back-up power running, physically relocating servers, and grappling with an entire workforce that suddenly needs secure remote access.”

So, hats off to the IT crews out there. But one way to avoid having to count on too few pros being in demand by too many hurting businesses during a post-disaster demand peak: the cloud.

Ensuring that your small business’s data is protected means making your data non-reliant upon geography. Think about it: if it’s not physically stored in the path of harm, restarting your business after an emergency requires only finding power and a working computer — not scrambling to find your data.

And that’s not as bad as facing the prospect of waterlogged hard drives and a wrecked set of servers. Even if you feel more comfortable storing your most-sensitive business information in-house, having a series of cloud servers to which you can migrate that material in stages as a crisis approaches, this is key to securing it from the elements.

Scaling Up, Scaling Down: Small Biz to the Federal Gov’t

The cloud’s role in disaster response and recovery is something businesses of all sizes acknowledge.

The General Services Administration saw the value of the cloud early on, says Casey Coleman, chief information officer for the federal department. As an early adopter, the GSA was able to provide access to its servers and help with emergency response and recovery during and after Sandy’s arrival in the U.S.

“GSA’s cloud conversion prevented complications from the Verizon outage, which would have led to interruptions in these services for GSA users in New York and New Jersey,” Coleman told FCW, a publication that covers the business of federal tech.

It is a problem not likely to vanish from small-business and other operators’ list of concerns. The changes that are now becoming  best practices, Krautkremer  blogged,  are changes based in the cloud.

“One thing is for sure,” he wrote. “The sky will open-up and wreak havoc again in the future. The next time it does, SMB IT organizations can look to the cloud.”

 

MozyPro Online Backup

 

Paperweight Magazine: The First Ever App-Only Humor Source

Paperweight - A Moderately Cultured Humor MagazinePeople like laughing, and people also like apps. So when comedians/entrepreneurs Chris Duffy and Brian Perry announced the creation of Paperweight Magazine, a comedy magazine app, it seemed like a logical endeavor–not the potentially revolutionary one it might become. Despite there being a plethora of humor-inspired apps and mainstream comedy newspapers, magazines, and websites, there isn’t an app that is solely devoted to hilarious written word. This is what makes Paperweight Magazine so exciting–there is literally nothing like it.

Unlike McSweeney’s or CollegeHumor, which started as a print journal and a website, respectively, and were subsequently forced to generate tablet-friendly versions to keep up with the times, Paperweight Magazine is app-first. In fact, there will be no Paperweight Magazine website (or print version, for that matter). But this is all intentional. “The biggest advantage we see to creating an app versus a website is that it allows for more interactive possibilities,” said Chris Duffy, who is Paperweight’s head writer and editor. “It allows our pieces to have more of the reader’s focus and not resort to cheap bits to keep someone’s attention from wandering every half a second.” Even though apps are certainly the wave of the near future, Duffy did admit that “figuring out how content can be shared socially [is] something that we’re working on right now,” and could be an initial challenge.

Social sharing hurdles aside, Duffy and Perry are confident that embracing the app format will separate Paperweight Magazine from what seems to be a saturated comedy market. “We’re focused on building an app that bridges the divide between static articles and interactive content,” said Brian Perry, who is the lead developer. “We’ll have articles and cartoons, but we’ll also have pieces that could never exist on a web page or in a printed magazine. Great humor contains an element of surprise and we’re building a magazine that will surprise readers with its capabilities. It’s going to be a magazine that can talk back to you.”

But Paperweight Magazine isn’t quite a reality yet, as it is still looking to raise the proper funds via Kickstarter to get it off the ground. The good news is that the app magazine is just a week-plus into its fund-raising effort, and has already accumulated more than 79% of its target goal ($11,839 of $15,000). With 15 days to go, it’s a good bet that Paperweight Magazine will raise the full $15,000 (or more), and Duffy and Perry will finally see their dream come true.

Follow Paperweight Magazine on Twitter at @PaperweightMag or on Facebook here.

 

Mozy Mobile Apps

Poll: Small-Business Owners Talk Worst Headaches (and Solutions)

Small Business Headaches and SolutionsWhat do the majority of small-business owners say are key points of stress in their world, in late 2012? The answer is, of course, related to how they manage money.

Nearly three-quarters of business owners polled in a recent Xero survey, 73% of them, said that managing revenue, expenses, and collecting overdue payments top the list of financial stressors.

“As a small-business owner, I am constantly in five places at once,” says Caitlin MacGregor, cofounder of Cream.hr, a hiring consultancy. What she seeks, in the way of solutions, MacGregor says, is a way of seeing big pictures and understanding the finances of the whole small business, moment to moment.

And so the trend, owners say, is increasingly the move to mobile.

Mobile Tools and Small Biz Finance

It’s not news that people use their smartphones and their tablets to check personal finances from almost anywhere, at any time.

Xero’s poll shows that almost half (46%) the mobile-device consumers it surveyed are looking at their bank accounts on vacation, and 18% of them will check their balance at the bar, or at the restaurant table.

Small Business Headaches and Solutions

Meanwhile, 67% of the small-business owners and operators polled say that they use mobile apps to help run their shops. And 58% of those polled describe the effect of these apps and devices: mobile makes small business operations more efficient.

How? Small-business owners are adopting the mobile finance mechanisms available to them to solve those key stressors that 73% of them describe. (Xero has a horse in this race — that’s part of why they’re so interested in these numbers. The company builds online accounting software that does the kind of things these owners are talking about, when it comes to finances and mobile apps.)
Here’s what more than 500 say about their implementation of mobile finances, in 2012.

— 33% said they check bank balances, making managing revenue the kind of minute-by-minute scenario that owners such as MacGregor say they desire.

— The expense-report problem. Some 23% of the polled owners said they use a mobile device to capture receipts. In other words, they’re submitting expense reports and the required documentation right from their phones.

— 18% are utilizing mobile tech to invoice their clients. This means, given the right apps, that they’re creating invoice documents for their customers on the spot, e-mailing it to them, and then following up on overdue statements, all from a mobile platform.

 

Mozy Mobile Apps

Free Mozy Data Restores Available for Those Affected by Hurricane Sandy

We acknowledge the sensitivities of reaching out to customers at a time like this. In addition to our attempt to reach our U.S. East Coast customers through other means, our reason for communicating in this way is the hope that through word of mouth the message will reach those who still have no access to power.

Mozy is offering free DVD restores for its online backup customers and resellers affected by Hurricane Sandy. The number to call is 1-877-MOZY411 (1-877-669-9411) and the email is restores@mozy.com.

Although Mozy never charges customers or resellers to download their data restores from the web, natural disasters often interrupt Internet access. The alternative method to restoring one’s data involves Mozy creating DVDs and mailing them directly to the customer. Mozy will absorb all DVD restore processing and shipping fees for individuals and businesses impacted by Hurricane Sandy to assist them in getting back up and running as quickly as possible.

More details:

  • This offer applies to Mozy customers residing in the United States of America or Canada.
  • For those affected by Hurricane Sandy, Mozy will pay the full cost of the media restore, including costs of the DVDs, labor, and shipping.
  • The offer is good for restores of up to 100GB of data.
  • The offer is good through December 31, 2012.
  • Mozy reserves the right to decide whether applicants meet the above requirements.

Contact:

Phone: 1-877-MOZY411 (1-877-669-9411)

Email: restores@mozy.com

Mustaches – Who Made Them Famous and Who Followed

As part of our celebration of Movember, we’re excited to present this quick study of “Mustachios”. This infographic looks at some of the most popular mustache styles, who made them famous, and then who followed in their footsteps. Be sure not to miss out on the rest of the festivities here at Mozy, including a chance to help us donate $5,000 to the Movember cause. This cause also gives us a chance to share our favorite new Mozy feature – Mozy Stash. Stash compliments your existing back up and lets you sync files between computers and devices with ease. Please share the infographic and help us spread the word – long live the ‘stache!

Mustaches - Who Made them Famous, and Who Followed

Mozy and Mountain Lion

Mozy Hearts Mountain Lion

Did you know that Mozy is fully compatible with Mac OS X Mountain Lion?

Beginning with the Mozy Mac Client version 2.8 in early October, Mozy now works seamlessly with OS X Mountain Lion.  Now you can combine the advantages of the new Mac OS features with the peace-of-mind that comes with Mozy backup, including:

  • Access to any file anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe even if your local Time Machine drive fails
  • Premium security, optionally coupled with FileVault encryption

Download the newest Mozy Mac Client today for Mountain Lion compatibility and all the newest Mozy features and enhancements.

Frightful Haiku Contest 2.0 Winners!

Mozy Frightful Haiku Contest WinnersThe winners of our Frightful Haiku contest have been chosen! Everyone who entered did a great job capturing the fear and devestation that a hard drive crash, viruses, and other computer problems can cause. For a scary good time, be sure to read through all of the entries here.

Congratulations to our winners!

Grand Prize Winner:

Wind whips through the cloud
Malware-wolves lurk in shadows
Full hard drive tonight

- chelroos

Runners Up:

Windows crashes hard.
Screen flickers. Zombie attack?
Did I save my work?

- Darryl L.

Writing an essay
Without a computer is
The one true nightmare

- Ryan H.

Mom tries to cut, paste
Deletes a picture from screen
Thinks it’s in the mouse.

- Describli

We’ve attempted to contact all winners – if you haven’t heard from us, please email contest@mozy.com by 5:00 pm MST on Nov. 2 to claim your prize! Congratulations again to our winners, and thanks to everyone who participated. Stay tuned for an upcoming contest right around the corner!

Scary Security Tips

Happy Halloween, muh, ha, ha, ha…! This month’s mashup of All Hallows Eve AND National Cyber Security Awareness Month has us thinking about scary new security risks, and the steps people can take to stay safe online. Here are a few tips to help you avoid being another victim of online ghouls:

Scary Security TipsThink before you link! – Remember how that character in scary movies ALWAYS opens the door that the audience knows they SHOULD.NEVER.EVER.OPEN? Clueless! Just like opening that scary door, clicking on unknown hyperlinks on your screen is one thing you should never do because it can turn your computer into a zombie! Click the wrong link and suddenly your PC or Mac is following orders from a malevolent leader, spewing out spam and out of your control. Everyone knows that phishing attacks entice you to click that evil link putting your computer on the path to zombie-land. The latest? “zpear phishing” techniques are even more sophisticated, and include enough personal information about you to make the offer look legitimate. If something doesn’t appear right, stop, think, and look before you click.

Mask your social activities – Evildoers target “spear phishing” attacks by gathering personal information about you and your contacts. Be skeptical about responding to requests for personal information in any context, even from well-known social applications like LinkedIn and Facebook. Another thing: shut down your social applications when you’re not using them. Facebook’s Open Graph can be accessed by malware and used to trick you and your friends. Even though social applications may just look like a fun place to hang out with friends, remember that there might be a monster lurking in the shadows. There are boundless horror stories that have been told about such social network exploits.

Protect your data – One way to keep yourself safe in a spooky cyberland is to encrypt your data. If you think the word encrypt sounds like it should be part of a frightful poem by Edgar Allen Poe, you need to learn about this important tool. It’s a way to lock your data in a safe place, so only people with the right “keys” can access it. Another important way to protect your data is to use strong, unique passwords. Most people already know that passwords are important for your computer, even though studies show that a good percentage don’t use sufficiently strong password protection. As more people use smartphones, it’s essential to password-protect your phone, too. Your phone is an open door to all kinds of sensitive information: business email, home addresses, photos etc. Passwords on your phone can help keep the devils from darkening your doorstep.

Scary Security TipsUpdate your software — The scary guys can get into your system by exploiting vulnerabilities in your software – especially if you do not keep it up-to-date. These spooky characters are always looking for these openings, which are like an unlocked door or window, so they can get inside and do bad things. Software vendors protect you by releasing new versions of their programs that are less vulnerable to attack – sort of like installing a “new and improved” lock on the door. At the same time, some of the updates include advanced new capabilities. It’s safer to update your software regularly.

Backup your data – You never know when goblins might manage to get into your gadgets, and a back-up plan is important. It’s essential that you back up data that is on your phone and computer, automatic online backup is the first and best backup plan. Mozy has got your back and will be there to protect you and your valuable photos, documents, records and data from and evil tricksters lurking in the shadows.

Mozy hopes you stay safe and sound on these cold dark nights!!

Brad Gobble is Sr. Manager of Information Security at Mozy.