Apps Maps and Satellite Gaps

Apps Maps and Satelite Gaps

Eight days a week—or whatever it takes

All cloud backup providers are not equal. Of course, you already know that; that’s why you depend on Mozy seven days a week. And if there were eight days a week, then we would back up and protect your data on the eighth day as well. And speaking of eight, in a recent BusinessNewsDaily article, Mozy’s Gytis Barzdukas, senior director of Product Management, identifies eight key elements a business should expect from a cloud storage provider:
• Financial stability
• Proven infrastructure
• Established customer base
• Geographically distributed data centers
• Security
• Robust encryption
• Third-party validation and accreditation
• Longevity and experience

Each element is important and should be expected by the customer. Of course, a few of these elements lose their attraction if the other elements aren’t part of the picture, so it’s important to understand what you need and why you need it. “Online data storage is a broad term that can mean lots of different things to lots of different people, so it’s really important for businesses to properly understand what’s right for their needs and what’s being offered by different providers,” Barzdukas says in the article.

Let’s take a few minutes to discuss why Mozy cloud backup protection is complete. You might already be familiar with this, but it’s still a nice refresher course and a reminder that Mozy has your back when it comes to protecting your data.

Financial stability: Mozy is profitable and is backed by EMC (EMC), the leader in storage. We’re not going anywhere, except to the future. Enough said.

Proven infrastructure: Mozy easily scales complete data protection from a single person to tens of thousands of devices in the enterprise with easy deployment options from Mozy’s feature-rich Admin Console, which lets admins perform their duties in ways that work best for them.

Established customer base:
Sure, we can say that we protect a large customer base (6 million individuals), but we also protect 100,000 businesses and store more than 90 petabytes of information. (When you have a few minutes, read what our customers say about us on our Testimonials page.)

Geographically distributed data centers: Mozy servers are located in world-class data centers across the globe. And because there are regional jurisdictional requirements for data location, our data centers are situated where they need to be.

Security: We don’t take chances with the data that’s entrusted to us. The security of your data is our highest priority. Mozy security policies protect your information from unauthorized access, disclosure, alteration, and destruction. Our data centers have never been breached.

Robust encryption: All data handled by Mozy is encrypted with military-grade encryption prior to transfer, during transit via an SSL connection, and it remains encrypted while at rest in our data centers. Users can choose a managed encryption key, or personal or corporate encryption keys for added security.

Third-party validation: Mozy is SOC 1 SSAE 16 Type 2 audited and ISO 27001 certified. These independent verifications certify that Mozy’s processes and procedures meet or exceed the strictest control objectives in the industry.

Longevity and experience: Mozy is an established cloud provider; we’ve been around since 2005. During that time we have gone through successful certification and auditing processes and have gained loads of experience in deploying and managing cloud infrastructure and providing award-winning customer support.

Maybe it goes without saying (but we like to say it anyway) that Mozy online backup is comprised of all of those elements. They’re eight more reasons why Mozy is the most trusted name in cloud data protection and why Mozy cloud backup means complete data protection. And when we say complete, we mean that your information is private, secure, and accessible. It’s there when you need it, whenever you need it, whether for the home, SMB, or enterprise. Seven days a week, eight days a week—whatever it takes—we’re here for you, 24 hours a day, 365 days a year.

Smartphones, Lost Portfolios, and Toilets

Years ago, shortly before graduating from college, I was heading to an interview for a photo editor position with what I thought was the key to my future: a dynamite portfolio. In those days, putting together a photo portfolio was time-consuming and costly. It may be difficult for the digital generation to appreciate that. Back in those days, there was no digital. A portfolio consisted of a leather binder with a dozen or so meticulously printed 8×10 black and white shots (yeah, I’m really dating myself now) that would hopefully wow the interviewer and land me the job. Before getting into my car, I had placed the portfolio on the roof of my car while searching for my car keys. I found my keys, got into the car, and drove off, confident in my sport jacket and tie that I would soon land a great job. Only one problem: I had not retrieved the portfolio from the roof of the car.

To make a long story short, I arrived at the interview; unfortunately, my portfolio did not arrive with me. Try explaining that to the interviewer. “Well, it was here when I last checked. No, seriously. It’s actually a pretty good portfolio. Really, you’d like it…if I could only show it to you.”

On my way home from a very short interview, I found my portfolio a block away from where I started. To be sure, it had that distressed look, having been run over by a dozen or so vehicles (the tread marks clued me in on that). And I think it must have been garbage day because the top cover of the binder had been torn away by something much heavier than a car. C’est la vie. Back to the dark room…and the job classifieds.

Things are much different today, sort of. In that same situation today, sans “hardcopy” portfolio, I could still have shown my photos by using my smartphone to access my Mozy Sync folder and then I could have forwarded my portfolio to the person giving the interview, impressing him with not only my dynamite portfolio but the convenience of Mozy Sync and the power of the Mozy mobile app  as well. Of course, that assumes that I actually still had my smartphone.

 As much as things change, in some ways they still remain the same. Take for example leaving my portfolio on the roof of my car. Would you believe that leaving your smartphone on the roof of your car and then driving off is one of the more common ways of losing your phone? If you don’t believe it, then you haven’t lost your smartphone that way…yet.

 In a recent article published by Consumer Reports, “Setting your phone on the roof or hood of the car while you strap your kid into the car seat, load the groceries, or take off your jacket is a common mistake. You might not notice the phone is gone until you reached your next destination, and if you remember before then, you might find your phone sitting damaged on the road or in a parking lot.”

According to the Consumer Reports National Research Center, a projected 3.1 million smartphones were stolen last year. But those 3.1 million smartphones are just the ones that were stolen. According to a Mozy study, thieves aren’t to blame for most smartphones that end up missing; it’s the owners of the smartphones who are to blame. They’re losing their phones. That’s right: 70 percent of people who carry around portable devices have lost a data storage device. But losing the device really isn’t the worst of the problem.

Although the average cost of a lost item is $220.15, it’s not just the value of the item itself that has an impact. Of those who have lost a portable device, 57 percent said that they were more upset about losing the data on the device than losing the device itself. In fact, the Mozy study found that so strong is the desire to hang on to our smartphones—and the pictures, contacts, and messages on them—that 93 percent of people who have dropped one down a toilet have attempted to retrieve it. Eww.

So, where are the most likely places that you will lose your smartphone? Based on the findings of the Consumer Reports National Research Center, here is where you should make every effort to keep a firm grip on your phone:

  • Public transportation
  • Airports and airplanes
  • Restaurants and bars
  • Retail establishments
  • School property
  • Amusement parks
  • Hood or roof of a car
  • Public bathrooms

As I reflect on that interview of so many years ago and consider the fact that far too many smartphones are lost in public bathrooms, I can’t help but smile knowing that I would never have lost my portfolio in a toilet. It was way too big to fall in.

Making Headlines and Making a Difference at Mozy and Beyond

These days when it comes to news, you don’t have to scratch the surface too deep to see who is making headlines, often times for none-too-flattering reasons. Sometimes it takes a little more digging to find the stories that hit closer to home. These are stories that don’t make national headlines; however, they make a considerable difference for the community of the one making headlines. Take for instance the recent article in Utah Business online magazine that highlights 30 women to watch. Mozy employee Jamie Morningstar made the list.

According to the authors of the article, “30 Women to Watch,” “Much of Utah’s economic success can be attributed to the many ambitious, talented and hard-working individuals who are devoted to improving [our] state.” These women are individually and collectively “playing an important role in shaping Utah.”

What can we tell you about Jaime? Jamie is a product manager who works closely with the Mozy development teams. Although she began her career as a software engineer, she soon realized that her communications skills were stronger than her coding skills. As she says in the article, “I built on my core skills, in my case computer science, found what made me unique in that field, and developed it.”

Recently, when a fellow Mozy employee asked her to describe what she does, Jamie responded: “Basically, I listen to a lot of people about what they need, work with the engineers to get it done, and then tell people about it!”

With her drive for constantly looking for ways to refine and improve what we do here at Mozy, it’s no surprise that her skills and talents are also making a difference outside of Mozy. That difference is particularly apparent to Utah’s young women who are interested in technology.

Jamie’s concern about the growing technology gender gap caused her to spearhead Mozy’s and EMC’s 2014 sponsorship involvement in Award for Aspirations in Computing,  whose purpose is to celebrate the achievements of young women and their aspirations in pursuing technology in computing. (To learn more about Jamie’s efforts with Award for Aspirations in Computing, click here.)

It’s always nice to be noticed, especially when you’re making a positive difference for the next generation. We hate to sound selfish, but we hope some of those whom Jamie is influencing and encouraging to pursue careers in technology find their way to Mozy.

From all of us at Mozy, congratulations, Jamie, for making it on the list of “30 Women to Watch”!

To learn more about what makes Jamie Jamie, read this recent blog post.

My name is Alex and I work for Mozy

 

Meet Alex: Avid sports enthusiast, future triathlete, and one of Mozy’s BI engineers

 

 

What you do at Mozy I help Mozy make the best business decisions based on the data from our products. I create reports and dashboards to visualize the data. I also manage and keep the BI servers and services running.

I define my workspace as…

Anywhere I am able to VPN into work; most of the time that’s from the office and home. If something breaks, it needs to be fixed. As long as I have a nice view of the mountains and a cold Mountain Dew, I’m good to work.

A device I can’t live without….

iPhone.

When I arrive at work, I typically start my day off by…. 

I first check if there is anything urgent or broken and get those resolved. Then I check the health/status of all the Business Intelligence servers and services and make sure that everything is running the way it’s supposed to. After that, I start working on Redmine ticket and requests.

My work routine is….

I don’t like to do the same things over and over, day after day. However, that can’t be avoided all the time. I like to find something new to learn every day and apply that to what I do. That helps change the routine, improves my work, and makes every day different from the day before.

I do/do not listen to music at work and it helps me work better because….

I listen to music as often as I can; however, part of my job requires talking to people and it’s a little hard to listen to a conversation with my headphones on…

The best advice I can give a recent college graduate looking to do what I do is …

Get a good education and make sure that the degree is in something you enjoy.  Somewhere along the way you will discover among all of your classes that there is a topic that you enjoy more. Take classes in that subject and learn more about it. If you still like it, take more time to learn. Several careers have certain areas of specialization. It also helps to meet people who are already working in that field. Talk to them, ask questions, and also ask for advice. You would be surprised by how much people are willing to help you.

Outside of work, I am passionate about… Snowboarding and skiing in the winter.  Cycling, swimming, and running in the summer.

My eating habits are… If you ask my wife she will say that it needs to improve. I think it’s just fine…. maybe smaller portions?

If I could be someone for a day I would be…. Anybody who can complete a triathlon.

The “secret sauce” that makes me who I am ….  Mix Brazilian with Japanese and there you have it.

Mozy Adopts EMC ECS Appliance

The Mozy team is thrilled about today’s announcement of EMC Elastic Cloud Storage (ECS) Appliance. For us, this is more than a product announcement from our parent company EMC. The ECS Appliance represents something significant for the Mozy service as well.

Since Mozy’s debut as a scrappy startup seeking to protect the world’s data with online backup, we have created much of the cloud storage software that allowed us to scale to well over 90 petabytes of customer data. The system we built handles over 120 terabytes uploaded each day. For almost a decade, the demand for more and more cloud storage has kept us focused on continued storage innovation.

When you read the ECS Appliance announcement, something quite relevant to Mozy stands out: “The ECS Appliance allows customers to add hyperscale cloud capabilities to existing private and hybrid cloud environments, delivering ease-of-use through self-service capabilities, fully automated provisioning, and data services for next-generation applications.” Hyperscale cloud storage overlaps a lot of what Mozy has been doing over the years. So could we use it at Mozy?

On evaluating the EMC ECS Appliance, we determined that it could easily handle Mozy’s massive storage scale with the resilience and durability that our customers expect from us. In considering it for our own use, we found that doing so would allow us to phase out certain parts of the infrastructure software that we have developed over the years. That would allow us to leverage the continuing innovation that EMC plans to invest in this powerful storage technology. Today, we’re delighted to announce that Mozy intends to adopt the EMC ECS Appliance.

With today’s announcement, EMC is helping Mozy redefine the focus of our R&D efforts. With ECS Appliance, Mozy can invest more in new features and further extensions to the Mozy service while also leveraging the staggering amount of innovation the EMC ViPR team will continue to invest in the ECS Appliance.

Keeping Things Cool

Regardless of an organization’s headcount or revenue, there is no denying that cloud backup is required by today’s businesses. It’s convenient (well, it should be). It’s cost-effective (well, it should be). And it’s scalable (well, it should be). If you want to protect your data, then you need to back up your data. What may not be as obvious is the cloud backup service that’s best for your particular business.

No one needs to tell you that there are many cloud backup companies out there. It may sound accurate to state that you have many options to choose from. But in reality, your options are not a numerous as a Google search for cloud backup services may imply. What you’re really after is the cloud backup service that’s best for your organization. When you are tasked with finding the best cloud backup service that’s best for your organization, there are far fewer options to choose from.

No business that creates cloud backup software is perfect in and of itself. We know that, you know that. When it comes down to it, it’s really the manner in which the business backs up what it sells. You can have the best cloud backup service out there, but without the best support for that service, the service may not meet all of your expectations.

Have you ever had a problem with something you purchased that you needed help with to get the product to perform to your specifications and to meet your requirements? Just about any product can perform to specs in a testing environment. That’s easy enough to do under controlled conditions. But in the real world, getting the product to perform the way you want it to perform can sometimes present challenges—even with the best of products. The truth is, the lab and real life can sometimes produce different results.

 

Man in front of a fan

 

I remember purchasing a new home air conditioning unit some years ago. The brand on the AC unit is considered by many to be the best on the market. The company that installed the unit has a service reputation that is second to none. But guess what? The unit malfunctioned two weeks after it was installed. This occurred during one of the hottest summers on record. I had no idea that the inside of a home could hit the mid-90s. One particularly lasting memory of this experience was dumping ice cubes into a 50-gallon aquarium to keep our finned pets alive. No joke, the water was even too warm for our tropical fish. Some kicked the bucket (“Daddy, why is Dori floating upside down?”). Sure, we were disappointed that the AC unit wasn’t pumping out cold air, but we weren’t frustrated. I will tell you why. We called the company, patiently described the problem (“we’re hot as hell”), and kindly explained that we expected the problem to be fixed quickly. We paid good money for a product and service from the best in the business.

A service tech was at our home before we could pour another lemonade. The problem required a bit of troubleshooting, but the unit was repaired that day. Today, I can’t recall the specifics of the problem (it had something to do with our breaker box), but what I still remember very clearly is this: the service tech was friendly, knowledgeable, professional, and spoke to us as if we were important to their business and reputation. More than 20 years later, our AC unit is still keeping us cool.

Here are some important points to consider about Mozy cloud backup:
•    Mozy by EMC is the most trusted name in cloud data protection.
•    Mozy backs up more than 90 petabytes of data worldwide.
•    Should you ever experience an issue or have a question, Mozy provides 24x7x365 U.S.-based support, which gives you access to our pros anytime you need them.
•    Mozy offers additional services, including Professional Services and Managed Services.

It’s no secret that we here at Mozy believe that we offer the very best cloud backup service for your organization—any organization—whether you’re an SMB or a large enterprise. Cloud backup and recovery is what we do, and we believe we do it better than anyone else. Your business is important to us, so we’re here for you. Now that’s pretty cool in this day and age when so many claim to be the best but don’t back it up.

Women of the world: The computing world needs YOU!

Women in tech

Here at Mozy we appreciate diversity and believe that we need more women in technology and especially in computer science. High-school age young women take 56% of all Advanced Placement tests; however, only 19% of the AP Computer Science tests are completed by girls. In 2012, 26% of computer and math jobs were held by women. Women earn 57% of all undergraduate degrees, but only 18% of computer science and information systems degrees. And the differences are getting more pronounced every year; for example, in the 1980s women received 37% of the computer science degrees awarded in the United States.

At Mozy we are concerned about the growing technology gender gap and are proud to support organizations such as the National Center for Women and Information Technology (NCWIT) and the Award for Aspirations in Computing. This award honors young women active and interested in computing and encourages them to pursue their passion for technology. We want these young women to know that we are excited about their interest and aptitude in computing!

Mozy and EMC are enthusiastic sponsors of our local Award for Aspirations in Computing and were honored to be signature sponsors of the award ceremony last May. Through mentorship, sponsorship and gifts, we are proud to celebrate the achievements of these young women and their aspirations in pursuing careers in computing. We are excited about the future accomplishments of these young women and look forward to their contributions in shaping the world of technology and inspiring others to do the same.

Looking for a career?  Check out Mozy’s current openings! http://mozy.com/about/careers

Sources:

http://www.uvu.edu/uwlp/research/snapshots.html – The Status of Women Leaders in Utah Business

http://www.sltrib.com/sltrib/news/57632843-78/computer-science-utah-education.html.csp - Report lauds Utah’s computer science Education

http://national.deseretnews.com/article/665/Code-secrets-The-real-reasons-why-girls-need-to-become-computer-geeks.html – Code secrets: The real reasons why girls need to become computer geeks

https://www.ncwit.org/resources/numbers

Glasses for the masses, but not for me…yet

You’re probably aware that Google Glass will be more widely available before the end of the year. For the most part, sales of Google Glass have been limited to a small group of people, including developers and others, who join Google’s Explorer program by invitation. The purpose of the Explorer program is to shape the future of Google Glass.

But just the other day, Google announced that it would sell Google Glass during a one-day sale on April 15. I guess tax day was the perfect time to decide what to do with your tax return. That had a lot of people excited.

“Every day we get requests from those of you who haven’t found a way into the program yet, and we want your feedback too,” said the folks at Google. “So in typical Explorer program fashion, we’re trying something new.”

According to Google, Google Glass is for everyone from moms to mountain climbers. That doesn’t sound like it includes me, but maybe it does. I am a dad and I like to hike. And I am from the United States and over 18 years old, two other requirements to purchase Google Glass.

I didn’t take advantage of Google’s April 15 offer. But I have to be honest: I don’t think I want a pair of Google Glass. Why? I’ve been thinking about the $1,500 price tag, not including tax.

I could probably afford a pair of Google’s spectacles. After all, I am getting a tax return this year. Although I owe the state $750, I’m getting a bit more than $1,500 from the feds. I’ve been thinking about all of the things I can do with that money. We need new shingles, but since $1,500 doesn’t even come close to replacing the roof over our heads, I think that can wait another year. And I will be needing new tires for my car. But that can wait until the next inspection. But, my anniversary is approaching in a few days. I could take my wife to a nice dinner, the theatre, and even buy her that beautiful lithograph I saw her admiring in a local gallery last month. And I’d still have some cash left over.

Google Glass has helped me to see more clearly that I don’t need to see and enjoy everything through technology. I still have my smartphone, my laptop, and my desktop. For now, that’s enough.

OK, maybe there are days when Google Glass sometimes sounds a bit appealing to me. Maybe I’m half way there. But as I look at the people who are modeling Google Glass, I just don’t look that sophisticated let alone that beautiful/handsome/sexy. Maybe a monocle would be more my style. Google Monocle? Maybe I’m on to something. I’ll wait to see if the Explorers contact me.

Data Loss Prevention – 4 Crucial Tactics for your Business

If you own or operate a business, you know how important it is to protect your data from internal and external threats. Losing data negatively impacts you, your customers, and your stakeholders. If you want to avoid financial loss and damage to your company’s reputation, make sure you’re managing its data in a safe and secure way.

With that said, here are four crucial data-loss prevention tactics.

Develop a sound plan

Your data protection strategy should include a range of controls and protective measures at different points in the data lifecycle (collection, use, transit, storage, archival, and destruction). Implementing a sound data-loss prevention plan with other protection technologies, like encryption and file destruction, is key to your overall success. You should also look into utilizing a cloud backup system. That way, even if your devices fail, your data will be safe. More than half of all U.S. businesses are using some sort of cloud storage system already!

When deciding on a data-loss prevention vendor, carefully consider and examine each company to ensure that it provides comprehensive solutions, centralized workflow capabilities, integrated policies, and customized reporting. The vendor you choose should also offer you a program that has capabilities across three vectors: data at rest, data in motion, and data at endpoints.

While you might overlook it, it’s also important to involve your stakeholders from the start of plan development. This ensures that all parties understand your business’s requirements and how they’ll affect operations, employee behavior, and company culture.

Linking your data-loss prevention plan with key performance indicators (KPIs) will help you measure your company’s performance and the effectiveness of the strategy you’ve developed. KPIs commonly used include percentage of network coverage, number of incidents concerning data leaks, and percentage of application coverage. To make this process easier, eliminate reporting that doesn’t directly involve your data-loss prevention plan or KPI strategy.

Increase employee effectiveness

When dealing with your employees, the first action you should take is to assign roles and responsibilities to them, providing in-depth training and outlining what you expect. A detailed, accountable, and informed staffing model will help you determine how the different functional areas of your company factor into the plan, design, implementation, and operation of your data-loss prevention solution. You also include your stakeholder’s role in this plan.

Remember though, some employees might consider your vendor of choice intrusive. It’s important to gauge your company’s culture so you can establish protections that are vital to it without being too invasive. The goal here is to complete a smooth implementation of your data-loss prevention strategy. Also remember to identify data owners, establish close relationships with them, and engage with them in effective and ongoing communications.

Streamline and simplify your processes

When establishing a data-loss prevention program, the most important step you can take is identifying your most sensitive data and assigning it a classification. Doing this will aid you in creating the right policies you need to detect and respond to incidents that involve sensitive data leaks. It also helps your company understand what data is most important and how it should handle and protect that data.

Conducting a data protection assessment will allow you to analyze the existing process controls and technology, finding any gaps within the system. Make sure that you include all areas of the company, document the location of the sensitive data, estimate the exposure it faces, and measure the potential magnitude of the loss. Doing so will help you develop processes that are simpler, yet more efficient.

Use technology to detect and prevent data loss

You should aim to deploy modular solutions that offer the maximum coverage with minimal internal disruption. This makes it possible for your company to implement robust data protection solutions as technologies mature and your business needs dictate.

Underestimating the threats to your data can prove to be a major mistake. If you want to protect your company and avoid an unfortunate future situation, keep these four points in mind when developing a sound strategy.

Has your company developed and implemented a data-loss prevention plan? How has it worked so far?

 

* DJ is a freelance writer who focuses on technology and business. He has an entrepreneurial mindset and passion for story telling. You can follow his musings on Twitter @MillerHeWrote.