New MozyHome Plans

For the first time since 2006, we’re adjusting the price of our MozyHome service. As part of this change, we’re replacing our Unlimited backup plan. The backup market has changed since we introduced MozyHome Unlimited in 2006, and our new plans are designed to help us continue serving the data protection needs of our customers.

Learn More

Mozy Online Backup for Cisco NAS devices Now Available

Mozy and Cisco announced today that they have developed a joint solution to provide data protection through online backup to Cisco Smart Storage devices. Mozy for Cisco Smart Storage is now available as an integrated solution on the NSS 300 family of Cisco devices. Through the Smart Storage device, Cisco customers can now add online backup, powered by Mozy, a low-cost strategy for making sure data is accessible, protected and able to be restored when and where it’s needed.

Two Layers of Data Protection

With the Cisco network-attached storage device (NAS), you can easily create a localized storage system as well as an offsite backup for disaster recovery and data protection. Simply select the files you’d like to store on your device as well as online in Mozy’s secure global datacenters. Adding online backup to your NAS device means you’ll now have two layers of redundant data protection, keeping your information secure and available where and when you need it.

Integrated for enhanced ease of use

Mozy online backup is integrated into your Cisco Smart Storage device, so no download is necessary. To activate, go the Backup menu of the Cisco Smart Storage interface, select the Mozy icon to get started. Various plans are available for purchase starting as low as $145 annually.

How to buy

Want to get started using Mozy for Cisco Smart Storage? Select the Backup icon on the Smart Storage device to be walked through the purchase process. Don’t have a device? Contact your local Cisco reseller to purchase the NSS300 with a side order of Mozy online backup. Find a Cisco reseller in your area here.

Need more information?

Contact the Mozy for Cisco Smart Storage team directly at storagepartner@mozy.com for any Cisco/Mozy-related question.

Sometimes You Just Need (a little) Help…

Even the smartest people sometimes need help. Take my dad for instance: he taught math, physics and chemistry; started writing software in the ‘70s, and yet he still calls me from time to time asking me how to install some piece of software or some other computer-related question. Most of these questions are simple to answer, but since he isn’t an expert on everything, he still calls his geeky son for help.

So, what’s my point? Sometimes even the brightest, most experienced of Mozy customers needs help. That’s where Mozy Support comes in…

How can we help you out?

The table below outlines what support options are available for which products:

Mozy Support Types

If your product is eligible for Phone Support (see the above table!), call us at +1 866-789-6699. Make sure you have your SupportID before calling, because our phone system is going to ask you for it. You can get more thorough instructions on contacting support in our Knowledge Base.

Our Knowledge Base is top-notch, so if you are a tinkerer that would rather do it yourself, that’s the best place to start. You can find it at http://mozy.force.com/support/mozyKnowledgeBase

.

Anyway, if you have a question about Mozy or otherwise need some help setting up, backing up or restoring files with Mozy, let us know how we can help!

Be safe,

Craig Cole
Sr. Technical Education Specialist

Announcing Mozy 2.0 For Mac!

Here at Mozy, we’re proud of our Mac legacy. We were the first online backup company to offer online backup to Mac, and we’re still dedicated to providing the very best online backup experience that you can get on your Apple computer. So with that said, we’re excited to announce our latest Mac client release: Mozy 2.0 for Mac! This release includes:

  • Mozy 2.0 for MacAn all-new design that fits seamlessly with the overall Apple user experience.
  • A new and better settings and configuration experience.
  • An easy on/off switch for automatic backups
  • A new query builder to make creating advanced backup rules incredibly easy.
  • A new and improved setup assistant to make your Mozy install even simpler.
  • Additional information is now available in the status bar menu – things like the ability to see the last 20 files that were backed up and the next 20 files to be backed up – all with the click of your mouse.
  • Better file scanning leveraging the existing awesomeness of the Leopard and Snow Leopard OS.
  • Overall speed and stability improvements.
  • And much, much more!

So go ahead and check out the download link, or just wait for your client to autoupdate, and enjoy the new awesomeness that is Mozy 2.0 for Mac:

MozyHome 2.0 for Mac

MozyPro 2.0 for Mac

You can learn more about the Mozy 2.0 for Mac release at our Mozy 2.0 for Mac page. As always, we welcome your feedback and questions, so feel free to post a comment or submit to the Mozy Customer Portal.

Thanks for backing up with us, and be safe!

Recipe For A Great Mozy Employee

In order to make the perfect Mozy employee, there are a few key ingredients that are required. The finished recipe is perfect for an award-winning workplace ensemble, with satisfaction guaranteed:

1.     3 quarts of Execution – This brings out the favorable taste of design, development and delivery
2.     2 cups of Quality – This adds a perfect feel of professionalism, excellence, and customer focus.
3.     1/2 lb. Work Hard Play Hard Attitude – enough said.
4.     2 tablespoons of Innovation – This adds a necessary guilt-free sense of pride to the mix.
5.     A pinch of Awesomeness – Although it’s just a pinch, expect huge results.
6.     8 ounces of Teamwork – The heart of the recipe (adds a twist to the taste).
7.     A dash of Fearlessness – This plays a major role in the texture.
8.     4 teaspoons of Leadership – Gives the highly driven and respected look to the recipe.
9.     A sprinkle of Rock Band ability – The overall outcome will be very bland without this ingredient.

Mix together and chill.

If this sounds like you, come work with us! Mozy was featured as one of Utah’s Best Companies to Work For by Utah Business Magazine in both 2009 and 2010, and we offer competitive salaries and great benefits.

Mozy has immediate opportunities for:
·         Principle Software Engineer
·         Senior Software Engineer
·         Software Engineer
·         Senior Technical Analyst
·         Senior Software QA Engineer
·         QA Engineer
·         Systems Administration
·         Financial Analyst
·         Helpdesk Support Specialist

To learn more, go to http://mozy.com/careers

Mozy Named “2010 Utah Best Company To Work For”

In 2009 Mozy was voted one of the best companies to work for in the state of Utah. I’m pleased to announce that we’ve been recognized again for 2010! The details will be in the December issue of Utah Business Magazine. The following are some of our company values that have helped us get to this point along with a few specific examples of how they’ve been put into action:

  1. Customers first – Here’s a quote from a recent interaction between our support team and one of our customers:

    “I just want to let Mozy know how absolutely fantastic it was to deal with Jessica at your Live Chat center. I am a techno idiot and she was extremely patient and reassuring. She went way above and beyond to help with with my issues. One of my most dreaded tasks (even more than going to the dentist or doctor) is contacting tech support. This is the first time I did so without having a homicidal ideation.”

  2. Innovation – Check out my last post about innovation as well as the one about our open source projects. We’re working on some great innovative stuff here and promising even more in the pipeline!
  3. Quality – We use Net Promoter score as one of our indicators for customer satisfaction with our products. When we introduced our Win 2.0 client we saw a material increase in our Net Promoter scores. In addition to the streamlined user interface and faster upload speeds, the overall quality of the release has helped increase our customer satisfaction. Yeah for Mozy Win 2.0! P.S. – Did you know we’re working on a Mac 2.0 release right now too? Stay tuned!
  4. Teamwork – Since there are a few of us who like to ride bikes at Mozy we made some jerseys and wore them as we rode in this year’s Utah Lake Century Epic Ride (ULCER). We enjoyed that pain so much that a few of us created our own biathlon event this Fall. We rode our bikes from the Mozy office in Pleasant Grove to the Timpooneke trailhead at the base of Mount Timpanogos. We left our bikes with one of our team members while we hiked/ran to the top (11,749 feet) and then ran back down. We then rode our bike up and over the scenic byway called the “Alpine Loop” and back to the office. And there are many other examples of Mozy teamwork both in and out of the office.

The things that make Mozy great in Utah are also present across our other locations in Washington, Ireland, the UK and China. All of this comes together to make Mozy an awesome place to work, and the awesomer the workplace, the awesomer the product gets! If you’re interested in working at Mozy, check out our careers page and send us a resume!

Be safe! :)

Vance

Frightful Computer Haiku Contest Winners

Five hundred entries
Who would have imagined it?!
Difficult to choose

Some made us chuckle
Some cleverly created
Some were just out there

But we loved them all!
Thanks for the entertainment
And sharing your skills

Announcing the three
Winners of cash and great fame!
Congratulations!

  • System seems cozy
    Until malware is nosey
    Glad I have mozy
    -David von Arb
  • Found secret e-mails,
    So his lap top learned to fly.
    Hope he had mozy.
    -Holly Lemieux
  • Drive fried, files Inside
    with many thanks to mozy
    for saving my hide
    -A Segal

And other favorites
No cash, but a little fame
Were also favorites

  • Deleted work files
    Adventurous nine year old
    No match for Mozy
    -Karen Webb
  • Where for art thou files?
    Six feet under dead and cold
    Should have got MOZY
    -CherylDC
  • Nothing. Nada. Zilch.
    Once desktop but now doorstop.
    All memory gone.
    -Linda Johnson
  • The hot blond’s email
    is somewhere on my hard drive.
    Backup for true love.
    -David Fink
  • Photos fill our lives
    Shh, it happens to hard drives
    Mozy rescues all
    -Stew Stryker
  • What was lost is found
    Mozy down Memory Lane
    Order is restored
    -Kathy Nichols
  • Mozy lets me save
    my cat, Phil, from a house fire
    and leave my PC
    -Marci Nelson
  • Mozy: My hero
    Until this awful contest
    Made me like Haiku
    -Pat Finnegan
  • Is this email real?
    “Hello from your old Girlfreind.”
    Boot Sector is fried.
    -Ron Oliver
  • Not just kilobytes
    My life’s work and memories
    Locked in a dead box
    -Patrick
  • I smell the ozone,
    Smokey tendrils from the fan,
    Was that my last click?
    -Steve Goodger
  • Notebook slides from lap
    Does not land like falling leaf
    Autumn brings no joy
    -Wendy Magnall
  • Hard drive hacks hair-ball
    Bits vanish into ether
    “No backup”, I wail
    -rich coco
  • If my computer
    had a mouth, i would punch it
    Please help me Mozy
    -Kevin Elam

A Very Mozy Halloween

Here at Mozy we support scary, as long as it doesn’t involve data loss. So in honor of Halloween – the scariest of holidays – every year we have a company pumpkin-carving contest. This year’s entries were pretty awesome, so without further ado, here are this year’s scary Mozy pumpkins:

Open Source and Mozy: The Debut of Mozy Code

The popularity of Mozy online backup confronts our developers with intense engineering challenges. Consider the scale that Mozy handles:

  • More than 1 million total customers
  • 60,000+ business customers
  • 50+ petabytes (or 50+ million gigabytes, if you prefer) of data
  • Customer data stored in multiple data centers around the globe

These numbers increase every day, relentlessly pressing us to keep refining Mozy’s storage infrastructure for faster throughput and more efficient storage.

Five years ago, Mozy was an aspiring startup with a vision for an affordable way to make data loss a thing of the past. We could not have achieved this goal without the availability of high-quality, freely available, open source software. We have relied upon, and contributed to, numerous free software projects to build the Mozy business.

Today, we step beyond simply contributing to existing projects with the public debut of Mozy Code. Mozy Code’s roots began with an internal program for fostering innovation among Mozy engineers called Mozy Labs, started in 2009. It soon became apparent that some of these internal projects could be of value to developers outside of Mozy for use in their own endeavors. For that reason, we have begun to identify some of our most promising and useful innovations, to make them available as Mozy-lead free software projects.

With Mozy Labs’ debut, we introduce two projects focused on high-speed I/O operations:

  • Mordor
    Mordor is an I/O library based on fibers that allows you to focus on performing a logical task, instead of how to make that task conform to a specific threading/event model. It provides lightweight, easy-to-use abstractions for complex concepts, while still providing superior flexibility. It can be used to build high performance network servers or simple data processing applications.
  • Ruby Protocol Buffers
    Originally created by Google, Ruby Protocol Buffers provides a way to encode structured data in an efficient yet extensible format. This library is optimized for rapid encoding and decoding, enabling high-performance communication between Ruby and C++ systems.

You can find out more about these first two projects on the Mozy Code website. Keep an eye out for future projects as we grow our list of projects.

Frightful Computer Haiku Contest

What? You haven’t thought of haikus since the 5th grade?! Well, that changes now. We want to see your best Frightful Computer Haiku, and we’re giving 100 bucks to our three favorites. Need a refresher on how to create a haiku? It’s simple. Line one is five syllables, line two is seven syllables, and line three is five syllables. Here’s one of our own as an example:

My hard drive hiccups
Fear for our precious photos
Wife would have my head!

To submit your Frightful Computer Haiku, add it as a comment on this blog post. If you really want to get us to notice them, post them to Facebook or Twitter with a link back to our blog post (use the hashtag #mozyhaiku if you’re on Twitter)! Good luck and get original! We’ll post winners on Friday, October 29, 2010. One entry per person, please.