Getting To The Top

Vance at the summit with our Decho flag.On Wednesday, June 3rd at approximately 3pm I was standing on the highest point in North America—the summit of Mt. McKinley in Alaska. It was one of the most challenging and yet most rewarding experiences I’ve ever had. As COO of Mozy, I was supported off the mountain by family, friends, and co-workers to whom I am immensely grateful. I was supported on the mountain by lead guide John Race and his two assistants . They helped keep me alive and healthy for the ascent, the summit, and the descent. I carried Mozy and Decho banners with me, along with one for my plane crash survivor sister-in-law and much better blogger, Stephanie Nielson . As I reflect on the experience, there are two things I want to share with the world and customers of Mozy and Decho in particular:

  1. The importance of focus
  2. Execution, execution, execution

One of the reasons I loved my Denali adventure was because it forced me to focus. Breathe, step carefully, watch the rope, wiggle my fingers and toes to keep them warm, breathe some more, step up again carefully, and so on. I wanted to stay alive and get to the summit. There were few other things to worry about that didn’t lie directly in the path of my ultimate objective. I love that kind of focus.

Even with all the focus in the world, if you can’t execute you’ll be stuck at base camp, or in Talkeetna, or worse…on your couch. Putting all the pieces together and “making it happen” in pursuit of the goal you’re focused on requires a lot of skill and even more dogged determination.

I am happy to work somewhere that has a sharp focus and the discipline to execute accordingly. We already make the world’s best online backup software, and that is just the beginning. Join me in the figurative “clouds” of the adventure that is Decho. We’re on our way to the summit!

-Vance Checketts, Mozy COO

University of San Francisco speaks about Mozy at EduComm 2009

Walter Petruska speaking about Mozy at EduCommAt the sunny Ritz Carlton Resort in Orlando, Walter Petruska of the University of San Francisco stood at the EduComm conference and presented on how the university implemented new technology to cut costs and improve protection of the university’s intellectual assets. Petruska specifically addressed how online backup has helped the university protect information on faculty and staff laptops and desktops.

Earlier in the day during the general luncheon, The New York Times Columnist David Pogue gave the keynote. He, too, discussed how new technologies are changing the college campus. He called out Twitter and other social media tools that engage students for better or worse.

EduComm 2009 brought together those in education who have a vision of tomorrow’s campus and how new technologies are shaping the future of higher education. At Mozy, we too are committed to helping those in higher education to protect their information through a simple, secure and affordable backup service. In fact, we announced this week that we have more than 700 educational institutions using Mozy. More information can be found at www.mozy.com/education.

Over 700 Educational Institutions Turn to Mozy

Today, we announced that the number of educational institutions using MozyPro as their online backup solution has more than doubled from the previous year. This figure consists of elementary and secondary schools as well as recognized national universities such as Northwestern and Stanford.

With the amount of digital information being created at an all time high, institutions are seeing the value in using Mozy because they only pay for the storage space they use and there are no hardware or installations costs. This assists schools in complying with stricter budget requirements without sacrificing security and simplicity.

Barbara Sutcliffe, manager of business operations at the Feinberg School of Medicine at Northwestern University said, “Like so many schools today, we are looking for solutions that are affordable, reliable, and easy to use. While the cost of Mozy is minimal, the peace of mind it provides is priceless.”

Although my college days were not that long ago (or so I tell myself), I can’t help but wonder how many hours I could have saved not having to retype papers or class notes if Mozy had been around. It is good to see that students and faculty now have a better option than floppy disks for saving files!

Mozy For Moms!

Hey moms,

From your first family photo as a mother to last year’s tax return, your computers are full of irreplaceable photos, videos, and documents. There just aren’t enough hours in the day to do everything you do and manage your own backup system. Mozy wants to let you know that we have your backup.

During the month of June, you will be able to choose a free T-shirt or onesie for signing up for an unlimited MozyHome account. If Mozy is already automatically backing up your files, you can still get a shirt or onesie by posting a message about Mozy to your blog.

For more details, go to mozy.com/moms.

MSNBC Talks About Preparing Your Business for Disaster

This week MSNBC posted an interesting article by Mark A.R. Mitchell about preparing a business for natural disaster. He mentions how he grew up in Tornado country and was left for three days without power. The experience has reminded him the importance of preparing a business for disasters, and the first tip he provides is to back up.

“You need to back up your systems, and it’s not hard to do. Virtual offsite backups give you more disaster protection than onsite backups to an external hard drive, and the further offsite those backups are the less likely the tornado coming through your town will hit the site where your backups are stored.”

His comment reminds me of a MozyPro customer, Joseph W. Booth, who is a long-time member and contributor to the American Bar Association. Booth started using MozyPro after he launched his own law firm earlier this year and ended up savings 92 percent in backup costs. He says he works in “Tornado alley “ and trusts MozyPro to back up and protect his important law firm files from the threat of a disaster.

Whether it’s protecting against a tornado as MSNBC’s Mitchell discussed in his article or protecting against other types of disasters or thefts, a good backup strategy includes keeping an off-site copy of critical business information.

Customer Spotlight: Eileen Souza

Eileen Souza stored all of her digital data on an external hard drive. It held eight years of her personal financial and tax data. Among other things, the drive also stored 12 years of extensive family history research. Souza had collected hundreds of documents and digitized thousands of family photos, some of which are more than 100 years old.

When Souza started her computer on December 16, 2008, her external hard drive no longer appeared. She tried everything she could think of to access her data; she even bought new cables to see if her computer would be able to read the drive. It was dead, and she could not access any of her files. Years of family history research and irreplaceable photos of her family’s history flashed before her eyes. To add insult to injury, she faced the prospect of not paying her bills because all of her financial information was on the drive.

Luckily, Eileen had signed up with Mozy in August 2007, so she ordered a Mozy DVD restore with all of her 30,897 files. While waiting for the DVD’s to arrive, she downloaded from Mozy’s website all the information she needed to pay her bills on time.

“The DVDs arrived December 22, and by that evening I was 100% restored and back to normal with absolutely no loss of data. Needless to say I am still backing up all my data with Mozy,” Souza said.

MozyPro Growth Doubles in the Legal Industry

Yesterday, we announced that the number of legal organizations backing up their digital data with MozyPro has more than doubled from the previous year. Cost savings, security benefits, and the explosion of electronically-stored information have lead thousands of legal professionals to turn to Mozy for their backup solution.

Like most companies facing economic challenges, law firms are looking for ways to cut costs and improve efficiencies. For instance, long time member and contributor to the American Bar Association, Joseph Booth, knew he had to be smart about his investments when he opened his own practice. By choosing MozyPro, he realized a 92 percent savings over other backup solutions and was still able to easily and securely protect his most important business data.

Mozy also helps law firms address the need to protect large amounts of case files and client information, as Tina Peot of PHMPP Law attests. “I have endless amounts of data to manage, so it is essential I have a simple backup solution,” she said. “Mozy doesn’t take up more of my time, but instead makes my job easier.”

Not that I need a lawyer, but if I did, I sure hope that they knew how to keep my information safe. I guess Mozy offers peace of mind to more than just law firms! For more information, or to read more of our customer stories, visit http://mozy.com/legal.

Client Release: Windows 1.14

We are once again proud to announce another Mozy Windows client release. Here are a few highlights from this latest release:

  • Added support for EFS encrypted files – The client now supports backing up only the portions of the files that have changed for EFS encrypted files, rather than the entire file.
  • Improved the speed of launching configuration – When you launch the configuration utility, it now displays much faster than before.
  • Added welcome tab in the client configuration – The client configuration window now has a Welcome tab that displays information about how Mozy works, how to select files for backup, and how to perform a restore.
  • Added tooltips to the tabs in client configuration – Added pop-up text that displays when a mouse is hovered over a tab (tooltips) in the client Configuration window. The tooltips explain the tasks that can be completed on each tab of the Configuration window.
  • Enhanced locked file support – The client now uses Windows Volume Shadow Services (VSS) for all files to prevent locking. This allows files to be used by other applications while they are being backed up.
  • Improved the password change flow – Now when you change your password on the Mozy Web site, you are automatically asked to enter your new password when a backup occurs or when you launch the Configuration window.
  • Other compatibility and performance improvements

To see the full release notes and download the new client version, check out our update section . Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com !

The Best Intentions

I’m always surprised by the statistics which suggest more than 50% of companies have little or no backup strategy. Whether it is reluctance to new technology, perceived lack of threat to their computers or servers, or the misconception that backup is too expensive, many companies decide to forego off-site backup, thus opening the door for catastrophic data loss.

Take AVSIM for example. AVSIM, a leading website dedicated to the flight simulation community focusing mainly on Microsoft’s Flight Simulator program, recently had their two servers hacked and their site brought down. The company had no external backup system. Thirteen years of hard work and success where instantly wiped out.

“Yes, we dutifully backed up our servers every day,” the site’s founder said. “Unfortunately, we backed up the servers between our two servers. The hacker took out both servers, destroying our ability to use one or the other back-up to remedy the situation.” As of right now, AVSIM founder fears that the company may never recover from their data loss.

While we don’t wish disaster upon anyone, the truth is, disasters happen. Accidentally deleting a file, contracting a virus, or being the victim of a hacker can ruin your business in minutes. Unfortunately, stories like that of AVSIM’s are occurring more and more. I’ve made sure my friends and family have a backup plan, and so should you!

Mozy Wins Webware 100 Award

Mozy: 2009 Webware100 WinnerYesterday CNET named Mozy the 2009 CNET Webware 100 winner in the Infrastructure & Storage category. The Webware 100 Award honors the people’s choice in the best sites and services available today.

We thank each Mozy customer who voted for Mozy and helped us win the award. After more than 6,000 nominations for inclusion in the Webware 100, the CNET editors narrowed the nominations to 300 in each category. From this list, web users voted more than 600,000 times to select the top 10 products from each category.

The award points to Mozy’s popularity and leadership in the online backup market. We won the award because of the support of our great customers, and we thank our customers for their enthusiasm.