Mozy For Moms!

Hey moms,

From your first family photo as a mother to last year’s tax return, your computers are full of irreplaceable photos, videos, and documents. There just aren’t enough hours in the day to do everything you do and manage your own backup system. Mozy wants to let you know that we have your backup.

During the month of June, you will be able to choose a free T-shirt or onesie for signing up for an unlimited MozyHome account. If Mozy is already automatically backing up your files, you can still get a shirt or onesie by posting a message about Mozy to your blog.

For more details, go to mozy.com/moms.

MSNBC Talks About Preparing Your Business for Disaster

This week MSNBC posted an interesting article by Mark A.R. Mitchell about preparing a business for natural disaster. He mentions how he grew up in Tornado country and was left for three days without power. The experience has reminded him the importance of preparing a business for disasters, and the first tip he provides is to back up.

“You need to back up your systems, and it’s not hard to do. Virtual offsite backups give you more disaster protection than onsite backups to an external hard drive, and the further offsite those backups are the less likely the tornado coming through your town will hit the site where your backups are stored.”

His comment reminds me of a MozyPro customer, Joseph W. Booth, who is a long-time member and contributor to the American Bar Association. Booth started using MozyPro after he launched his own law firm earlier this year and ended up savings 92 percent in backup costs. He says he works in “Tornado alley “ and trusts MozyPro to back up and protect his important law firm files from the threat of a disaster.

Whether it’s protecting against a tornado as MSNBC’s Mitchell discussed in his article or protecting against other types of disasters or thefts, a good backup strategy includes keeping an off-site copy of critical business information.

Customer Spotlight: Eileen Souza

Eileen Souza stored all of her digital data on an external hard drive. It held eight years of her personal financial and tax data. Among other things, the drive also stored 12 years of extensive family history research. Souza had collected hundreds of documents and digitized thousands of family photos, some of which are more than 100 years old.

When Souza started her computer on December 16, 2008, her external hard drive no longer appeared. She tried everything she could think of to access her data; she even bought new cables to see if her computer would be able to read the drive. It was dead, and she could not access any of her files. Years of family history research and irreplaceable photos of her family’s history flashed before her eyes. To add insult to injury, she faced the prospect of not paying her bills because all of her financial information was on the drive.

Luckily, Eileen had signed up with Mozy in August 2007, so she ordered a Mozy DVD restore with all of her 30,897 files. While waiting for the DVD’s to arrive, she downloaded from Mozy’s website all the information she needed to pay her bills on time.

“The DVDs arrived December 22, and by that evening I was 100% restored and back to normal with absolutely no loss of data. Needless to say I am still backing up all my data with Mozy,” Souza said.

MozyPro Growth Doubles in the Legal Industry

Yesterday, we announced that the number of legal organizations backing up their digital data with MozyPro has more than doubled from the previous year. Cost savings, security benefits, and the explosion of electronically-stored information have lead thousands of legal professionals to turn to Mozy for their backup solution.

Like most companies facing economic challenges, law firms are looking for ways to cut costs and improve efficiencies. For instance, long time member and contributor to the American Bar Association, Joseph Booth, knew he had to be smart about his investments when he opened his own practice. By choosing MozyPro, he realized a 92 percent savings over other backup solutions and was still able to easily and securely protect his most important business data.

Mozy also helps law firms address the need to protect large amounts of case files and client information, as Tina Peot of PHMPP Law attests. “I have endless amounts of data to manage, so it is essential I have a simple backup solution,” she said. “Mozy doesn’t take up more of my time, but instead makes my job easier.”

Not that I need a lawyer, but if I did, I sure hope that they knew how to keep my information safe. I guess Mozy offers peace of mind to more than just law firms! For more information, or to read more of our customer stories, visit http://mozy.com/legal.

Client Release: Windows 1.14

We are once again proud to announce another Mozy Windows client release. Here are a few highlights from this latest release:

  • Added support for EFS encrypted files – The client now supports backing up only the portions of the files that have changed for EFS encrypted files, rather than the entire file.
  • Improved the speed of launching configuration – When you launch the configuration utility, it now displays much faster than before.
  • Added welcome tab in the client configuration – The client configuration window now has a Welcome tab that displays information about how Mozy works, how to select files for backup, and how to perform a restore.
  • Added tooltips to the tabs in client configuration – Added pop-up text that displays when a mouse is hovered over a tab (tooltips) in the client Configuration window. The tooltips explain the tasks that can be completed on each tab of the Configuration window.
  • Enhanced locked file support – The client now uses Windows Volume Shadow Services (VSS) for all files to prevent locking. This allows files to be used by other applications while they are being backed up.
  • Improved the password change flow – Now when you change your password on the Mozy Web site, you are automatically asked to enter your new password when a backup occurs or when you launch the Configuration window.
  • Other compatibility and performance improvements

To see the full release notes and download the new client version, check out our update section . Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com !

The Best Intentions

I’m always surprised by the statistics which suggest more than 50% of companies have little or no backup strategy. Whether it is reluctance to new technology, perceived lack of threat to their computers or servers, or the misconception that backup is too expensive, many companies decide to forego off-site backup, thus opening the door for catastrophic data loss.

Take AVSIM for example. AVSIM, a leading website dedicated to the flight simulation community focusing mainly on Microsoft’s Flight Simulator program, recently had their two servers hacked and their site brought down. The company had no external backup system. Thirteen years of hard work and success where instantly wiped out.

“Yes, we dutifully backed up our servers every day,” the site’s founder said. “Unfortunately, we backed up the servers between our two servers. The hacker took out both servers, destroying our ability to use one or the other back-up to remedy the situation.” As of right now, AVSIM founder fears that the company may never recover from their data loss.

While we don’t wish disaster upon anyone, the truth is, disasters happen. Accidentally deleting a file, contracting a virus, or being the victim of a hacker can ruin your business in minutes. Unfortunately, stories like that of AVSIM’s are occurring more and more. I’ve made sure my friends and family have a backup plan, and so should you!

Mozy Wins Webware 100 Award

Mozy: 2009 Webware100 WinnerYesterday CNET named Mozy the 2009 CNET Webware 100 winner in the Infrastructure & Storage category. The Webware 100 Award honors the people’s choice in the best sites and services available today.

We thank each Mozy customer who voted for Mozy and helped us win the award. After more than 6,000 nominations for inclusion in the Webware 100, the CNET editors narrowed the nominations to 300 in each category. From this list, web users voted more than 600,000 times to select the top 10 products from each category.

The award points to Mozy’s popularity and leadership in the online backup market. We won the award because of the support of our great customers, and we thank our customers for their enthusiasm.

Triple-Digit MozyPro Adoption amongst Healthcare Providers

Yesterday we were thrilled to announce triple-digit growth in the number of healthcare organizations adopting MozyPro over the past year. We believe that the primary drivers of this growth include economic pressures, the growing trend towards digitized health records, the sheer amount of digital information being accumulated by healthcare providers and compliance with government regulation.

Like any business, healthcare providers are not immune to economic headwinds and are also being forced to reduce budgets and do more with fewer resources. MozyPro online backup offers secure, automated backup at an affordable price, which frees up valuable resources to focus on more important things—like managing your business.

In our announcement, we shared a few customer stories such as that of Dr. Wayne T. Faber of Tenafly Dental Associates in Tenafly, New Jersey who realized a 97 percent savings in backup costs after switching to MozyPro. For more information or to read the full customer stories, visit www.mozy.com/healthcare.

Individual medical records once stored in filing cabinets are now being digitized and stored as electronic health records (EHRs). As part of the recently passed economic stimulus bill, the HITECH Act encourages healthcare providers to move to EHRs and provides financial incentives for doing so. Compliance with government regulation is also critical, and MozyPro helps healthcare providers become compliant with both the HIPPA Privacy and HIPAA Security Rules.

This will result in unprecedented amounts of digital patient information being generated in the coming years, which also needs to be protected and securely backed up. With over 15 petabytes of data currently under management, Decho is one of a handful of trusted companies in the world that has experience securely managing data at such a massive scale. To put 15 petabytes in perspective, Decho stores 750x the digitized content of the Library of Congress! That’s a lot of data.

Vote for Mozy!

Recently Webware, part of the CNET community, posted finalists for the Webware 100 awards and Mozy was chosen as a finalist! We’d be honored if you took a minute to show your love and give your props for Mozy before voting closes on April 30. It’s easy to vote and no registration is required. Just go here to vote.

Customer Spotlight: Howard Moore

Howard Moore from La Canada, California, received a frightening wake-up call one day, that convinced him of the need to find a better backup solution for his data.

Just days before Christmas, Howard and his family were victims of a house burglary.

Before signing up for Mozy, Howard would back up to external hard drives every night. He would alternate between the two drives, and take one off-site with him to his work office. However, since Howard has started working more from home, his second hard drive is no longer located off-site.

As a result, when the burglars came into Howard’s home, both of his hard drives were sitting next to his desktop. But, for whatever reason, Howard’s home office located in the back of the house, was not broken into. Maybe the burglars were too distracted by the Christmas gifts and his wife’s jewelery to even go into the office, but for whatever the reason, Howard is grateful.

"If the burglars had come into the back room, I would have lost everything," Howard said. "I had both external backup drives sitting right next to my PC! The home burglary convinced me of the need for off-site storage. I checked many other services for several weeks and Mozy was by far the best for me. It is designed for my needs."

Howard has been using Mozy ever since the burglary, and could not be happier with the service.

"I have only had to restore a few files since becoming a Mozy user, but I have tried multiple methods, and all of them could not have been any easier," Howard said. "What I like most about Mozy is that it’s always there, discretely doing its job."