Tag Archives: Client

Call for Mozy 1.8 for Mac Beta Testers

As we march our Mac client ever closer to its 2.0 release, we’re still publishing updates to improve the performance of our existing client. We’re getting close to releasing our latest Mac version (1.8) and we’re looking for a few good beta testers. If you’re interested and prepared to give us great feedback on this latest version, go to http://mozymacbeta.questionpro.com and fill out the brief survey there. If you’re accepted as a beta tester, you’ll be notified and sent download instructions for the new client. Thanks in advance for your help!

Client Release: Mac 1.5.1 and Windows 1.16.1

In the spirit of everyone releasing new stuff (see previous post), we’re proud to announce the latest releases of our Mac and Windows Mozy clients!

Mac 1.5.1

Here are some of the highlights from the Mac 1.5.1 release:

  • Improved external drive backup.
  • Better connection reliability.
  • Fixed an issue which accidentally deleted the /tmp symlink causing issues with some third party applications.

Windows 1.16.1

Here are some of the highlights from the Windows 1.16.1 release:

  • Faster performance and responsiveness of Save/Close/Cancel in Configuration for users with many files selected for backup.
  • Improved the timeout retry logic when there is a network error during a restore.
  • Fixed an issue where a backup would stall indefinitely in some rare instances.

You can download the links to the full release notes and new client downloads for MozyHome for both Windows and Mac here.

Snow Leopard Adoption on Mozy

Just one month after Snow Leopard’s release, we’ve learned that just over 30 percent of our Mac users are running Snow Leopard. This puts our adoption rate right along with the adoption rates reported by The Omni Group (27.5%) and Adium (28.43%). Although these don’t represent the entire Mac community, they do give a general idea of how many people are migrating to Snow Leopard.

The idea to look at our customer’s adoption of Snow Leopard came from Daring Fireball and Macworld. Both collected similar data for their sites. We find it significant that our adoption rate puts the Mozy service closer to the mainstream Mac audience. By bringing the first unlimited online backup service to the Mac, Mozy has been embraced by more than just early adopters and techies. Mac users from different geographies and age groups are gathering more and more irreplaceable digital content they can’t risk losing, and they’re backing that data up with Mozy. In fact, we currently back up over 15 petabytes of data.

Our engineers were so excited about the new operating system that they had Mozy ready to support Snow Leopard before it was officially released. With Snow Leopard, Mozy can run faster and use less memory, meaning a quicker and more enjoyable backup experience for our users.

Here is a chart to show Snow Leopard’s adoption among our Mozy for Mac users. Enjoy!

Mozy Snow Leopard Adoption Graph

Client Release: Mac 1.5

We are once again proud to announce another Mozy Mac client release. Here are a few highlights from this latest release:

  • Improved memory usage – The client will run much faster and use fewer resources, especially during backups and restores.
  • Better client transparency during configuration – We’ve added a file scanning progress indicator, and warnings when a backup is started before the client is fully configured and when changes might be lost when the configuration is closed without saving.
  • Simpler options – The list of options in the menu bar has been reduced and simplified.
  • Other compatibility, stability and performance improvements.

To see the full release notes and download the new client version, check out our update section. Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com!

Client Release: Mac 1.4

This week we released Mac 1.4 for both MozyHome and MozyPro. The new software includes numerous stability improvements. It also provides a helpful new feature for consumers and businesses—the ability to set a policy that excludes certain types of files from being backed up.

You may wonder why anyone would want to exclude any type of file from being backed up. Why not just back up everything on the hard drive? Well, those are fair questions.

If you’re a consumer using MozyHome to back up personal files and you have a virtual machine installed on your computer, you may prefer to back up the files in the virtual machine rather than the entire virtual machine itself.

If you’re a business using MozyPro to back up your employees’ data, you may want to set a policy that excludes certain files types, like music, for certain employees. Given the economic conditions, we want you as a business to have the ability to control your costs and back up the files critical to your business.

To see the full release notes and download the new client version, check out our MozyHome and MozyPro update sections . Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com.

Client Release: Windows 1.14

We are once again proud to announce another Mozy Windows client release. Here are a few highlights from this latest release:

  • Added support for EFS encrypted files – The client now supports backing up only the portions of the files that have changed for EFS encrypted files, rather than the entire file.
  • Improved the speed of launching configuration – When you launch the configuration utility, it now displays much faster than before.
  • Added welcome tab in the client configuration – The client configuration window now has a Welcome tab that displays information about how Mozy works, how to select files for backup, and how to perform a restore.
  • Added tooltips to the tabs in client configuration – Added pop-up text that displays when a mouse is hovered over a tab (tooltips) in the client Configuration window. The tooltips explain the tasks that can be completed on each tab of the Configuration window.
  • Enhanced locked file support – The client now uses Windows Volume Shadow Services (VSS) for all files to prevent locking. This allows files to be used by other applications while they are being backed up.
  • Improved the password change flow – Now when you change your password on the Mozy Web site, you are automatically asked to enter your new password when a backup occurs or when you launch the Configuration window.
  • Other compatibility and performance improvements

To see the full release notes and download the new client version, check out our update section . Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com !

Client Release: Windows 1.12

As part of our relentless effort to deliver the best online backup service in the world, we are proud to announce the 1.12 release of the Mozy Windows client. Here’s a couple of highlights from this latest release:

  • We’ve added a search box to the restore tab within the client that lets you search for specific files within your backup. Previously, you could only browse for files and had to know where on their computer it was located, when it was backed up, or in which backup set it was included. You can now search for files on the restore tab in the client.
  • We’ve differentiated backup sets (i.e. all music files) and file system folders (i.e. the “my music” folder) under the restore tab. We had received some feedback from our customers that the visual display in the restore tab made it difficult to distinguish between file system folders and backup sets. Now, this new overlay icon on the backup set folder icon helps to differentiate it from the file system folders.
  • We have added the ability to re-associate a new computer. In the event of disaster or data loss, you can use Mozy to easily restore your backup files to another computer. You can also migrate your backup files from one computer to another, as well as transfer files from an old computer to a new computer. You can find additional information about replacing a computer here.

To see the full release notes and download the new client version, check out our update section . Please note that you don’t have to download and install the new client manually, as your old client will auto-update within a week.

Finally, we are constantly looking for ways to improve Mozy, so if you have any comments or suggestions, please email us at support@mozy.com!

Client Release: Mac 1.3.1 and Windows 1.10.4

We’re proud to announce the latest releases of our Mac and Windows Mozy clients! We’ve made a few enhancements and fixed a few bugs people were having; here are some of the highlights:

Mac 1.3.1

The Mac 1.3.1 release addresses two issues:

  • Added functionality for MozyHome users to replace an existing computer. Pro users already have this functionality.
  • Fixed an issue some were having with scheduling weekly backups

Windows 1.10.4

The Windows 1.10.4 release addresses some of the following issues:

  • Improved handling for special characters in an email address.
  • Fixed a bug that caused high CPU utilization by the Mozy icon in the menu bar.
  • Enhanced error reporting when communicating with the servers.
  • Improved the handling for when a Backup set’s specified directory is no longer available

Here are the links to the full release notes and new client downloads for both MozyHome and MozyPro

MozyHome (Mac and Win)

MozyPro (Mac and Win)