Tag Archives: cloud backup provider

Outta sight = outta mind … why you should care where your data is stored

KidsPlayingOnStreetThe other day I was on Facebook and saw a post that talked about how we are the last generation to play in the streets, ride our bikes down the street, walk home at night from a friend’s house, etc. That got me thinking about some of the security measures that I think most of us took for granted. But with identity theft, system-corrupting viruses downloaded from emails, online scams…the list goes on and on for the type and kind of threats your data is exposed to on a minute-by-minute basis. Given that we are moving more and more towards a technology-based society – all our critical data is now stored as compressed data in datacenters.

I don’t even carry cash with me anymore – any and everything that I purchase is via a debit or credit card. What does this mean to overall security of our data? How do we keep our data safe? And how do we trust that “safe” is not a marketing term used by companies to get you to sign up for an account? Is out of sight the equivalent of out of mind?

For parents out there, think of data security as those instances where your kids are playing in the next room and you don’t hear them….nine times out of ten times it means that there is something destructive happening, so you have to constantly check in to make sure everyone is on the up-and-up. Just because you store your data with a company that says that they are secure and your data is safe, what are they doing on their end to make sure that your data is really safe? Are they like the parent that checks the next room to ensure that everything is fine or do they leave the house for a few hours and not worry about safety?

I would much rather know where my data is being stored and how it’s being used. Who has access to my data? Why do they have access? How are they using it? Who can I trust with my data? Why should I trust them with my data – just because they say so? These are just some questions that I need to consider – do you?

Shash Cates is the Creative Project Manager on the Mozy Marketing team.

5 Things to Ask Your Cloud Backup Services Provider

Online backup is a booming industry, with dozens of vendors providing storage in the cloud. The idea is a compelling one: for a few dollars a year, you have immediate and automatic offsite storage of your most critical files. No messing with tapes, making DVDs, or worrying if you have the most current files backed up. But how to get started with finding the right service for you? Here are five questions to ask your potential provider.

1. What does it cost for my backups?

The first thing you need to do is figure out what you want to backup and how much data you are talking about. Are you just interesting in saving critical files, such as photographs and documents? Or do you want a backup of the entire PC itself, including program files and the operating system? Now, think about how much data you had on your computers a year ago, and how fast your storage needs are growing. You want to make sure that you anticipate this growth, too. If you are storing lots of photographs, audio or video files, this is very important because these are all big files compared to ordinary documents.

Once you know how much data you are dealing with, you can calculate what your monthly backup costs will be. Some providers offer discounts on annual service contracts too. Some providers offer unlimited space for a fixed fee too.

2. Can I backup more than one computer on a single account?

Some services assume that each account will be setup with a single computer, while others offer the ability to backup an entire collection of PCs. While you are checking this out, also look to see if they support the specific operating system versions of your entire computer collection. Some services don’t support 64-bit Windows, or Windows Server versions, or Macs for example.

3. Does your service save previous file versions?

Many products have the ability to save multiple versions of each file, up to a pre-set maximum that you can specify. This means you can go back in time if you have made a mistake in your work, or saved something that you would have rather not have done. If this is important to you, then consider which services have this feature. Note that some providers will include the space occupied by multiple file versions in their storage quotas.

4. How does my first backup get saved?

The first backup that you make can take several hours or days, depending on how much data you are sending to the cloud and how fast your Internet connection is. But once that chore is done, your incremental backups shouldn’t take too long, and happen in the background anyway. Some vendors, such as Mozy with its Data Shuttle, provide for this by having you mail them (via the postal mail) an actual external hard drive so the initial backup “seed,” as it is called, can be stored quickly. Other vendors have software that create backups locally and allow you to move the backup to another location across the Internet.

5. What kind of support do you offer?

Most service providers offer email-based support but not much beyond that. That is great if you don’t have many problems or are fairly confident and comfortable with using the service. But if something goes wrong, you want to talk to a live person. Some services only have live support during their business hours. If you want 24/7 support, then consider vendors such as Mozy, who offer the service.