Tag Archives: Data protection

Keeping Things Cool

Regardless of an organization’s headcount or revenue, there is no denying that cloud backup is required by today’s businesses. It’s convenient (well, it should be). It’s cost-effective (well, it should be). And it’s scalable (well, it should be). If you want to protect your data, then you need to back up your data. What may not be as obvious is the cloud backup service that’s best for your particular business.

No one needs to tell you that there are many cloud backup companies out there. It may sound accurate to state that you have many options to choose from. But in reality, your options are not a numerous as a Google search for cloud backup services may imply. What you’re really after is the cloud backup service that’s best for your organization. When you are tasked with finding the best cloud backup service that’s best for your organization, there are far fewer options to choose from.

No business that creates cloud backup software is perfect in and of itself. We know that, you know that. When it comes down to it, it’s really the manner in which the business backs up what it sells. You can have the best cloud backup service out there, but without the best support for that service, the service may not meet all of your expectations.

Have you ever had a problem with something you purchased that you needed help with to get the product to perform to your specifications and to meet your requirements? Just about any product can perform to specs in a testing environment. That’s easy enough to do under controlled conditions. But in the real world, getting the product to perform the way you want it to perform can sometimes present challenges—even with the best of products. The truth is, the lab and real life can sometimes produce different results.

 

Man in front of a fan

 

I remember purchasing a new home air conditioning unit some years ago. The brand on the AC unit is considered by many to be the best on the market. The company that installed the unit has a service reputation that is second to none. But guess what? The unit malfunctioned two weeks after it was installed. This occurred during one of the hottest summers on record. I had no idea that the inside of a home could hit the mid-90s. One particularly lasting memory of this experience was dumping ice cubes into a 50-gallon aquarium to keep our finned pets alive. No joke, the water was even too warm for our tropical fish. Some kicked the bucket (“Daddy, why is Dori floating upside down?”). Sure, we were disappointed that the AC unit wasn’t pumping out cold air, but we weren’t frustrated. I will tell you why. We called the company, patiently described the problem (“we’re hot as hell”), and kindly explained that we expected the problem to be fixed quickly. We paid good money for a product and service from the best in the business.

A service tech was at our home before we could pour another lemonade. The problem required a bit of troubleshooting, but the unit was repaired that day. Today, I can’t recall the specifics of the problem (it had something to do with our breaker box), but what I still remember very clearly is this: the service tech was friendly, knowledgeable, professional, and spoke to us as if we were important to their business and reputation. More than 20 years later, our AC unit is still keeping us cool.

Here are some important points to consider about Mozy cloud backup:
•    Mozy by EMC is the most trusted name in cloud data protection.
•    Mozy backs up more than 90 petabytes of data worldwide.
•    Should you ever experience an issue or have a question, Mozy provides 24x7x365 U.S.-based support, which gives you access to our pros anytime you need them.
•    Mozy offers additional services, including Professional Services and Managed Services.

It’s no secret that we here at Mozy believe that we offer the very best cloud backup service for your organization—any organization—whether you’re an SMB or a large enterprise. Cloud backup and recovery is what we do, and we believe we do it better than anyone else. Your business is important to us, so we’re here for you. Now that’s pretty cool in this day and age when so many claim to be the best but don’t back it up.

Expanding the Data Protection Continuum with the Cloud

Vince Lombardi once famously said: “We are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in the process we will catch excellence.”

A few years back, Mozy shook up the idea of what a “perfect” backup strategy looked like. Computer usage had changed with laptops becoming the preferred tool of mobile workers. By and large, many businesses simply gave up on trying to protect data stored on devices at the edges of the network.  A “perfect” end user data protection strategy consisted of a successful nightly backup of the file servers. Few gave laptops a second thought. With the expansion of the data protection into the cloud, the “perfect” backup just got even more excellent than before.

Since first launching Mozy in 2006, we’ve continued to enhance our service to better support your organization’s data protection strategies. We started with backup for Windows endpoints and then bridged the continuum further by adding support for Mac endpoints and later Windows and Mac servers. With continued investment in research and development, Mozy backups got faster and more efficient so larger data sets could be protected. In September 2011 we introduced the Mozy Data Shuttle, accelerating the backup of large data sets in the cloud. This past year we introduced Mozy Sync which enables data to be securely accessed across desktops, laptops, and mobile devices, further unleashing employee productivity.

Today, we’re proud to announce that we’re expanding the continuum even further into the cloud with the launch of Mozy data protection for Linux servers.

Why?  Because information is the lifeblood of your organization and we understand your challenges in trying to protect data, wherever it resides. Desktops, laptops, mobile devices, or servers at branch offices; it all needs to be protected and made available whenever and wherever your employees need it.

That’s also why Mozy is included in the EMC Data Protection Suite – a comprehensive portfolio of data protection solutions from the leading provider of backup, recovery, availability, and archiving solutions.

But that’s not all we’re announcing today. Mozy is also making your data protection journey to the cloud even more secure with the addition of three new features:

1) Corporate Key Support for Mozy Sync
With the introduction of C-Key encryption support, your organization may now choose to utilize your own secure encryption key with the popular Mozy Sync feature.

2) Enhanced LDAP Support
Our new on-premise connector interfaces directly with your LDAP-capable directory service and pushes account information to Mozy. Because your directory service does not need to be exposed externally, this makes automated user provisioning and management more secure.

3) HIPAA Compliant Data Protection
The latest iteration of the Mozy service includes a new one-click custom configuration setting to ensure end-user data is protected in accordance with Health Insurance Portability and Accountability (HIPAA) guidelines.

Like the legendary Coach Lombardi, we will continue in our relentless chase of data protection perfection at Mozy and EMC. The rules of the game are simple: Protect your data and make sure it’s there when you need it.

We hope you enjoy the new features.