Tag Archives: mozy web access

New Restore Interface Is More than Just Good Looks

What do you get after research, testing, and valuable feedback from the best customers around? Good looks and improved performance! While it’s true that Mozy’s web interface has been updated and streamlined, there’s more to the changes than a new look. Performance is better than ever. You might have thought that finding and accessing your files couldn’t get easier, but leave it to Mozy to do just that.

Mozy Restore Interface

Here’s what to expect when you download a file or restore your entire backup:

  • All capabilities from the previous version have been retained, though some have new names or locations—with one exception. The important actions and links from the Dashboard Summary tab have been moved to the new Account options menu, which appears when you click or tap your user name.
  • Emergency Restore is now named Restore All Files. When you want to restore all files from any backed-up device, just select the device, and then in the Actions pane click Restore All Files. It’s that easy.
  • Download History also has a new name: Event History, which you can see by clicking Event History in the new Account options menu.
  • Notifications are now available by clicking the badge adjacent to your user name. Note that the badge appears only when new notifications are available. In addition, you can now choose to view the page in the default light theme or a new dark theme. Simply click Preferences in the new Account options menu.
  • Are you using Mozy Sync? Now you can set your start page to be either the Devices tab or the Synced tab by clicking Preferences in the new Account options menu. (By the way, if you’re not using Mozy Sync, you should be! Mozy Sync lets you access your files quickly and easily from all your devices. What could be better than that? Learn more about Mozy Sync.

We’d love to hear your experience with the new interface. Let us know what you think.

Mozy Streamlines Disaster Recovery with Update to Web Access

Yesterday, we shared the news about a big overhaul to the Mozy web interface for accessing your files. In that blog entry, we mainly talked about how Mozy Web Access adds more features to Mozy Stash. Today we want to share what new features this update brings for anyone who uses Mozy to protect their personal and professional files–even if you don’t have Stash.

Mozy has two continuing goals for Web Access. One is to provide you with a simple, straightforward way to access the files you need from any device that has a standards-compliant web browser. The other is to ensure that you can recover from a data loss catastrophe swiftly and confidently. Today we examine several ways that this update addresses the latter of those two goals.

Emergency Restore
Something you’ll notice right away about the new interface is that Mozy has adapted it to emphasize what our customers tell us is their most frequent reason for logging onto the Mozy web site: accessing a file they need while on the go. But in shifting focus toward access, we did not want to impede your ability to react to a crisis (whether loss, theft, disk failure or an errant can of Red Bull). Let’s face it: when in such a situation, we’re typically not in our calmest states of mind. We need a fast path to recovery.

When you find yourself scrambling to get your data back, log onto the Mozy website and look for Emergency Restore at the top right of the web access screen. Use it to launch the new Restore Wizard, and you’re on your way.

Mozy Emergency Restore

 

 

Restore Wizard
When you need to restore all your data files after a computer loss, the new Restore Wizard will guide you through seven steps to recovery. After launching the wizard from the Emergency Restore icon, you define a few quick details about what you want to restore, and then select whether you want to use the Restore Manager to stream the files as a download or have Mozy expedite them to you by postal service.

Restore Manager
The Mozy Restore Manager simplifies the task of downloading files from Mozy. It runs on your computer, and ensures that interruptions—such as a network outage or computer restart—don’t force you to start downloading your restore all over again.

As mentioned above, you can use it from the Restore Wizard to facilitate a complete system restore. But you can also use Restore Manager even for ad hoc file retrieval. For example, say you want to download a whole folder of photos from Web Access. Instead of direct downloading the whole thing as an archive (.zip), you can use the Restore Manager by clicking More Download Options in the Actions panel after selecting the folder. As with a system restore, this gives you a way to recover from an interruption, such as a network outage

More Mozy Download Options

Lastly, Restore Manager is particularly handy if you use a personal key to custom-encrypt your backups, because Restore Manager will decrypt your files as it downloads them. That’s something that a direct download from Web Access cannot do.

Summary
Overall, the latest updates to Web Access give you multiple ways to restore your data. You can direct-download any file by selecting and choosing download. You can also direct-download an archive file of multiple files or folders. Use the Restore Manager to download it, which is handy for large sets of files or files from a custom-encrypted backup. And finally, you can use Emergency Restore for a complete system restore.

Until next time, be safe,

–Ted
Mozy Product Management

Mozy Enhances Stash with Major Update to Web Access

Mozy Stash just got a whole lot better. Since the debut of Stash, one of the most frequently requested features from beta users has been for a way to upload files from the web. Now with Mozy Web Access, you can.

Let’s take a fast tour of some new features in Mozy Web Access.

Mozy Web Access

  1. A tab for your Stash, and a Devices tab for your backups. Now you can easily access all of the files you protect with Mozy through a single web interface.
  2. A breadcrumb widget shows you where you are in the folder heirarchy, allowing you to jump back up to any parent folder.
  3. Switch from the default list view to a gallery view, and you can see thumbnails for each photo.
  4. The Actions panel changes dynamically depending on what you have selected. (More on this below.)
  5. You can select multiple files or folders
  6. Summary information about your selection shows in the footer.

As mentioned in the above list, different actions show in the actions panel, and that’s where you will find some great new features only available in your Stash:

  • Upload allows you to upload to the current folder
  • Create new folder lets you add a folder
  • Delete allows you to remove a file from your Stash

To be sure, this is just the first batch of Stash features we have added to Mozy Web Access. We look forward to adding more capabilities, such as renaming files or folders, or allowing you to move them as you need.

In addition to the new features for Stash, many of the new features in Web Access are available for files protected with classic online backup, too. Image thumbnails (as shown above), multi-file download, the actions panel, and many other new features work similarly when browsing files on your backed up device. I’ll cover more about general new features tomorrow in a follow up post.

Be safe, and happy stashing,

–Ted
Mozy Product Management