Q: What is Mozy's relationship with EMC?

A: Berkeley Data Systems, providers of Mozy online backup was acquired by EMC Corporation in October 2007. EMC is the world leader in information storage, information management, and data protection software.

Q: What is Decho and what does it mean for Mozy?

A: In November 2008, EMC announced that Mozy and Pi Corporation, another EMC acquisition, have combined to form Decho Corporation. Decho brings together two Internet services companies acquired by EMC. Making Decho an independent company will help accelerate our growth and increase our focus and ability to meet customer needs. Decho remains wholly owned by EMC and retains access to EMC resources and technology. Mozy is Decho's flagship product, and the new company continues to invest heavily in Mozy's online backup and recovery services.

Q: What does this mean for Mozy customers?

A: There are no changes for any Mozy customer.

Q: What does Decho offer to Mozy customers?

A: Decho brings more resources we can apply to Mozy, including R&D, operations, and support professionals. The bigger company will also bring complementary products and services designed to work seamlessly with Mozy.

Q: Who is my service provider?

A: Mozy will continue to be offered to you like before. There are no changes to your account status.

Q: Who do I call for support?

A: Mozy, just like always.

Q: Do I have to reset my account and folders to be backed up?

A: No. Your accounts and folders will not be affected by this transaction.

Q: Do I need to recreate my login or password?

A: No.

Q: Is my data at risk in any way related to the acquisition?

A: Your data security, management, and storage will stay the same.