World Class Support
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We’re here to help, even in the middle of night. We’re here to help when you need to speak with someone that knows the application, understands your technical configurations, and can help you resolve the issue quickly.
Mozy provides well-informed, certified U.S.-based support representatives 24 hours a day, seven days a week, and 365 days a year (yes, that includes leap years). And yes, we provide this level of support even on national holidays!
MozySupport promises to provide:
Depending on your subscription, you can access phone, live chat, or email support. We also have an extensive library of tutorials and documentation guides that will answer many of your questions. And our Community portal gives you access to other Mozy customers like you that are always willing to provide helpful insights.