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My name is Tony and I work for Mozy

To continue our series “My name is ____ and I work for Mozy” – we’d like to introduce you to Tony Patrick, PR Manager-extraordinaire. Tony is based in our London, England offices and he is the shepherd of Mozy Public and Analyst Relations and social media for Europe, Middle East and Africa (EMEA).

Side note from author: I should warn you that since Tony is a sophisticated Englishman, he’ll have all kinds of spelling mistakes in his English ;) … needless to say, since Tony is one of my personal favorite people at Mozy, I have to grab at every chance to razz him!

My name is Tony and I work for Mozy

I define my workspace as …
A sophisticated city desk / A posh bus stop

A device I can’t live without …
A pen – I listen with my pen and think with it too

When I arrive at work, I typically start off by …
As the majority of the team is in a different time zone, I start the day with a full inbox. By the time I get to work, I’ve gone through everything on my iPhone, replied to anything quick and prioritised what needs urgent attention. I’ll also have gone through the major news stories for the day and worked out where we should be commenting. The first couple of hours in the day are all about actioning that – and drinking tea!

My work routine is …
I really don’t have one. In PR every day is different depending on what’s happening in the world and in our business.

I do/do not listen to music at work and it helps me work better because …
I’m more likely to be listening to the news than to music during the day. I start with BBC Breakfast and Daybreak for the TV agenda first thing in the morning and then spend an hour or so on each of the major radio stations during the day. I have to turn it off when I write though or stray words from the announcers can creep into what I’m writing.

The best advice I can give a recent college graduate looking to do what I do is …
1) Start early! Take as many work-experience placements as you can whilst you’re studying, it saves you time when you’re ready to start work properly.
2) Take as many opportunities to write as possible – try blogging on a favourite topic and get a feeling for what it’s like to write to a schedule.
3) Don’t send out boring CVs – this is your chance to demonstrate your creativity.

Outside of work, I am passionate about …
I got a new puppy about six months ago and a lot of my spare time is taken up either taking care of him or repairing the things that he’s broken. I also do voluntary work and exhibit an unhealthy interest in pop culture.

My eating habits are …
Bad!

If I could be someone for a day – I would be …
Tim Berners-Lee. When I bake something or build something for the house, I get a huge amount of satisfaction from thinking ‘I did that’. I think it would be incredible to be able to think the same thing about something as huge as the Internet.

The “secret sauce” that makes me who I am …
I call it ‘creative pragmatisim’. For good campaigns, you need to think creatively – but you have to keep your goals in mind and make sure that you’re supporting the business – and there’s no room for being precious.

My name is Traci and I work for Mozy

Last month we piloted our series “My name is ____ and I work for Mozy.” This series is our way to introduce you to some of the extraordinary people that work at Mozy and who are the catalysts to why Mozy is a great company.

This month, we’d like to introduce you to Traci Magleby, Sales Manager with the “most-est.” Traci manages the sales team for the West Area for Mozy’s EMC Backup and Recovery Services team. In addition to being an extremely approachable and compassionate person, Traci also works with our EMC Partners to close deals to their customer base for Mozy’s military-grade security enabled cloud backup and recovery enterprise offerings.

My name is Traci and I work for Mozy

I define my workspace as …
Functional and inviting (a mix of job-essential items with mementos & pictures of my family). I want my space to be approachable, where anyone feels welcome.

A device I can’t live without …
iPhone

When I arrive at work, I typically start off by …
I usually arrive to work before my team which gives me the opportunity to jumpstart my day. I go through my email inbox, check my calendar for appointments that day and schedule time into my calendar for tackling must-do items. I also start completing my tasks in Salesforce. Once my team arrives, I take time to check in with each of them and find out their schedules for the day and any items needing my attention.

My work routine is …
My work routine varies day to day. Some days I am in a boardroom all day reviewing my team’s pipeline or on management calls. Other days, I am on the road, training partners or visiting customers. And then other days, I am at my desk going through spreadsheets and reports. I try to ensure that I communicate with members of my team daily and do everything I can to help make it easier for them to sell Mozy!

I do/do not listen to music at work and it helps me work better because …
Even though I love music, I seldom listen to music at work. I find that in my position, I am constantly being asked questions and communicating with my team. I like my team to know I am accessible when they need me – I don’t want earphones to get in the way! An added benefit is that it allows me to overhear conversations my team is having with partners and customers. It keeps me in the loop on their deals and allows me to provide any needed feedback.

The best advice I can give a recent college graduate looking to do what I do is …
People buy from people! Relationship building is crucial so start now in building your network and relationships.

Outside of work, I am passionate about …
My family, the outdoors and being creative.

My eating habits are …
I drink lots of water and bring snacks from home so I’m not tempted to indulge in the free soda pop and less healthy options in our break room. At home during dinnertime, I gather my family together almost daily and my favorite part is the conversations we have. I’ve been attempting to curb my sweet tooth this year, so I have limited to having sugar or dessert to once a week. My kids have joined me in this goal and I’m surprised with how well they are doing.

If I could be someone for a day – I would be …
I would choose my grandmother – she’s one of my biggest heroes. She has such a zest for life and I love how she handles life’s hard situations with confidence and grace. I benefit from her wisdom and would enjoy learning more of what makes her who she is.

The “secret sauce” that makes me who I am …
I try to give my time to things that matter the most in my life and I try to live a life full of gratitude. I hope I’m remembered this way.

My name is Zach and I work for Mozy

Mozy is a great place to work. We’ve won “Utah’s Best Place to Work” four times in a row. We’re successful; our products are secure and sustainable, and we value our customers and their feedback.

All that being said, Mozy wouldn’t be the amazing place it is without our dedicated, passionate and generous team members. We are very fortunate to be surrounded by extremely intelligent people who inspire others to strive to be better co-workers but more importantly, better humans who meaningfully contribute to the world.

To make you jealous of our fortune (and to be brag about our team members), we are starting a series aimed at introducing you to the incredible people that make up Mozy.

We’d like to begin by introducing you to meet Zach Moffett. Zach is our Community Manager (also addressed as Sensei) for our robust Support Portal. In addition to undertaking the deceivingly hard Gluten free diet regime, Zach manages the Community forum where our customers can find peer-to-peer advice and help. He writes, produces, directs and is featured in many of our Support tutorial videos. Zach also engages our customers on our social channels and contributes to our blogs.

My name is Zach and I work at Mozy

 

I define my workspace as …
An efficient setting where I can get things done and entertain company at the same time.

A device I can’t live without …
iPhone with Audible.

When I arrive at work, I typically start off by …
Amp Energy drink and beef jerky.

My work routine is …
Stretch, yawn, go to meetings, talk to customers and take a nap in the sun (weather permitting).

I do/do not listen to music at work and it helps me work better because …
It doesn’t. My productivity drops in half. That being said, I really love listening to Imagine Dragons Radio on Pandora.

The best advice I can give a recent college graduate looking to do what I do is …
Stay positive, know the research and come through on your commitments.

Outside of work, I am passionate about …
I am enrolled full-time in grad school and I love spending time with my wonderful wife.

My eating habits are …
Beef Jerky and Gummy Bears. Is that a habit?

If I could be someone for a day – I would be …
Iron Man. I’d settle for Tony Stark.

The “secret sauce” that makes me who I am …
Author’s note: Zach refused to provide his “secret sauce” – I personally think this he has super powers and doesn’t want us to know about them so I’ll boast for him and say that Zach is extremely helpful and has a vast depth of understanding on how to make our customers feel heard and more importantly, help them! Plus he has a freakishly clean desk…considering his eating habits ;)

The world didn’t end – the New Year begins…now what??

If you subscribed to the idea that December 21st was the end of the world, as opposed to the end of the cyclical Mayan calendar – what did you do when you woke up on the 22nd? Hopefully you didn’t blow your entire life savings during a weekend trip to Vegas or quit your job or say something really nasty to that wench in the apartment down the hall. The world didn’t end….so, what now? What’s your Plan B? Is having a Plan B pessimistic? Do you really need a Plan B?

What is your plan B?Maybe I can blame it on my Type A personality but I like knowing all the details about (fill in the blank) so I can formulate a sustainable Plan B. I remember once, as a little girl, I had received the prettiest baby doll – she has large blue eyes, auburn curls and the sweetest dimples in her cheeks. She had a soft, pale lavender onesie with a matching binky. And as all little girls that play Mommy to their dolls, I wanted to give her a bath and wrap her in a blanket so I could feed her a “bottle.” As I started to get the bath water ready, I was hit with the realization that I had never given this particular baby doll a bath and I might ruin her. So the first thing I did was come up with a Plan B of what I would tell my mother if by chance I did ruin the doll – do I blame it on the dog or do I come clean? But all’s well that ends well and it turned out that I didn’t have to resort to my Plan B since my pretty baby doll had her first bath of many and she survived.

Now that I have kids of my own, especially as a working mom, I think about “If this plan doesn’t work, then what can I do so I’m not up the river without a paddle?” I have certainly imparted some of this behavior to my 5-year-old. I came to this realization as I watched him get ready to build a snowman in our backyard a couple weeks ago. I watched as he assembled all the tools he needed in one spot then started another menagerie of tools in another spot. He then began to build the snowman, step-by-step, taking meticulous care of positing and packing the snow so the resulting snowman was quite impressive, given his skill level. As he was sipping his hot chocolate a little later, I asked why he had created the two separate piles of tools. He looked at me, with his rosy cheeks, and said “I wanted to make sure that if my snowman fell over on this pile of tools, my other pile would be just fine and I could finish my awesome ninja snowman.” – is he a chip off the ol’ block or what??!!

So moral of the story is – have a Plan B! Plan Bs extend to every possible part of our lives – from building snowmen to backing up data. Plan Bs are for those that are prepared – even if nothing were to ever go wrong *fingers crossed*.

 
Shash Cates is the Creative Project Manager on the Mozy Marketing team.

When you know better, you do better… don’t you?

As I was preparing to write this blog post, I kept reminding myself that the content that I present not only has to be relevant but like all good lessons – should provide some type of “now you know” element. I refer to the latter because I’m a firm believer in the notion of when you know better, you do better. So, here it goes…

Cloud Computing SecurityI’ve worked in the software industry for a few years and as such the terms back up, data security, encryption and the cloud are ingrained in my vocabulary. Having said that, I do realize that not everyone has a frame of reference to these terms. However, regardless of where on the “tech savvy” spectrum you fall, it would be devastating to permanently lose family pictures or business critical files. I think that most of us function on the notion that bad things happen to other people.

How do you re-build your life when you have lost everything? Admittedly, I have no reference to Katrina or Sandy-level devastation but I have been forced to evacuate my home, a couple of times.

The first time was as a child growing up in Ethiopia, Africa – a continent where civil unrest and military coupes are all too commonplace. When the rebel militia overtook the capital city, all foreign citizens were forced to flee so we would not get caught up in the fighting, looting and pillaging. I remember so vividly, watching a barrage of planes from other countries landing on the airstrip, loading their citizens, re-fueling and taking off. I remember holding my baby doll under one arm while my other arm was locked in my mother’s grip and we ran through the airport and out to the airstrip to make sure we got to our plane in time. It was definitely a character-defining moment knowing that bad things don’t happen to only “them” but can happen to everyone – especially when you least expect it. Thinking about it events now, as a parent, I can only imagine the terror that my parent felt about not only our lives but also having to leave everything except what we could fit into one suitcase. We had to leave all our pictures and other files. We did end going back once the government had stabilized and our home had not been touched and we were able to keep all our pictures – but what if we hadn’t?

What would you take if you had to evacuate your home?

The second evacuation took place this past summer during the height of fire season. The fire by our house had been started by some reckless kids while they were target practicing. Dry scrubs, temps in the upper 90s and thoughtless actions started a fire that quickly got out of hand and spread faster than could be contained. By the time I left work and got to the police barricades, I was told that I had 15 minutes to get what I needed before the police would come looking for me. So I sped home, grabbed my dogs, cat, a box of important documents (passports, birth certificates, etc), clean clothes for one day, our external drive and headed to the designated Command Center. As an adult and a parent – this evacuation forced me to re-evaluate my preparedness level.

While in panic mode, you are faced with having to choose which items are your most prized possessions. Do you grab family pictures off the walls or a box of picture albums? How about all your “life” documents – social security cards, passports, insurance documents, etc.? If you store those critical documents in a safe – is the safe portable?

Speaking from experience, here is my advice on how to safeguard critical documents and files:

Scan, scan…and scan again
Scan documents or pictures to the hard drive of your computer. Scan your social security card, passports, birth certificates, marriage licenses, and insurance certificates…I would even scan a copy of your dog’s rabies certificate! If you think you’ll need to re-build your life, then scan it. So if you ever needed to grab just one thing, you could grab your laptop or computer.

Plan B to your Plan B
Although incorporating an external drive into your overall back up plan is a good start – things can happen to your external drive. Your external drive could melt in a fire or have severe water damage or you could lose it …. then what? So my suggestion is storing all those critical files to a back up solution provider. For a very reasonable price, you can back up files directly from your computer or from your external drive – either way, you will have secured a long-term viable option to backing up family pictures, critical life documents and business-critical documents.

Bottom image: Alexey Stiop / Shutterstock.com

Shash Cates is the Creative Project Manager on the Mozy Marketing team.

Outta sight = outta mind … why you should care where your data is stored

KidsPlayingOnStreetThe other day I was on Facebook and saw a post that talked about how we are the last generation to play in the streets, ride our bikes down the street, walk home at night from a friend’s house, etc. That got me thinking about some of the security measures that I think most of us took for granted. But with identity theft, system-corrupting viruses downloaded from emails, online scams…the list goes on and on for the type and kind of threats your data is exposed to on a minute-by-minute basis. Given that we are moving more and more towards a technology-based society – all our critical data is now stored as compressed data in datacenters.

I don’t even carry cash with me anymore – any and everything that I purchase is via a debit or credit card. What does this mean to overall security of our data? How do we keep our data safe? And how do we trust that “safe” is not a marketing term used by companies to get you to sign up for an account? Is out of sight the equivalent of out of mind?

For parents out there, think of data security as those instances where your kids are playing in the next room and you don’t hear them….nine times out of ten times it means that there is something destructive happening, so you have to constantly check in to make sure everyone is on the up-and-up. Just because you store your data with a company that says that they are secure and your data is safe, what are they doing on their end to make sure that your data is really safe? Are they like the parent that checks the next room to ensure that everything is fine or do they leave the house for a few hours and not worry about safety?

I would much rather know where my data is being stored and how it’s being used. Who has access to my data? Why do they have access? How are they using it? Who can I trust with my data? Why should I trust them with my data – just because they say so? These are just some questions that I need to consider – do you?

Shash Cates is the Creative Project Manager on the Mozy Marketing team.