Category Archives: Announcements

Dell + Mozy have a lot in common with greatness!

Holmes and Watson. Batman and Robin. Han and Chewy. Jordan and Pippen. Milk and Cookies. What do all of these have in common? You guessed it; legendary partnerships who were better together. Any one of these individuals was pretty great on their own, but when paired with the other they were greater.

With that in mind, I’m happy to announce the forming of an extraordinary business partnership between Dell and EMC that’s destined for greatness. So maybe you’re asking yourself, “What does this have to do with Mozy?” The merger of Dell and EMC, owner of Mozy, is great news for you, our customer! Dell and Mozy share common values—starting with putting customers first. I’m excited by the opportunities created by Mozy joining Dell Technologies and its family of companies, and want to share my short list of why I think this is a great partnership, as well as what you can count on staying the same.

Complementary technologies

Dell makes world-leading desktops, laptops and servers, and Mozy provides an industry-leading solution for protecting the data on those systems in the cloud. These technologies together are sure to take “industry-leading” to another level. This one is a no-brainer.

Business fit

Dell provides Mozy with a massive new universe of customers in need of data protection. Don’t be surprised to see Mozy offered to Dell business and enterprise customers on new desktops and laptops. We look forward to the growth this partnership will bring, and the additional investment it will enable, which benefits you as a Mozy customer.

Emphasis on partners

Both Dell and Mozy wouldn’t be where they are today without the support of great partners. We expect this commitment to our partners to continue to grow and flourish as a result of this new partnership.

Some things will never change

So what isn’t changing? Our high quality, award-winning service and customer focus. Mozy is committed to our customers and partners for the long haul. We’ve spent years investing in a service you can trust with your most important information.

You’ll also notice a few positive subtle changes over the coming weeks and months. Stay tuned.

Like peanut butter and jelly.

 

Russ Stockdale is the General Manager at Mozy by Dell

Mozy Will Soon Keep Backups Even Longer

Mozy understands that your important files are critical to the success of your business. Likewise, we understand that MozyHome users rely on Mozy to safeguard their documents, photographs, music files, and other important files. Mozy protects your data by keeping older versions of your files available so that they can be restored if necessary. There are various reasons why you might need to restore an older version of a file, including:
   •     You changed a file and want to go back to an older version of the file.
   •     You deleted content from a file and want to retrieve that content.
   •     You accidentally deleted a file and now want it back.
   •     You have a corrupted file (due to ransomware, for example) and need to go back to a version of the file before it became          corrupted.

We will be rolling out a new extended retention policy for all Mozy solutions. That means the older versions of your backed-up files will be kept for longer before they expire. This significantly improves your data protection at no cost to you. For MozyHome users, older file versions will be retained for 3 months (previously, MozyHome retained files for 1 month). For MozyPro users, older file versions will be retained for 6 months (previously, MozyPro retained files for 2 months). For MozyEnterprise users, older file versions will be retained for 1 year (previously, MozyEnterprise retained files for 3 months).

To enable this extended data retention and the benefits it provides to you, Mozy will be introducing file version consolidation. Mozy restores are highly reliable, but version consolidation allows us to extend that reliability out to greater backup retention times. This means that rather than keeping every version of your files, we progressively consolidate older file versions so that the number of versions available for restore decreases as you go further into the past. For example, for MozyHome we will keep all versions of a file for one day, hourly versions of that file for 3 days, daily versions of that file for 31 days, and weekly versions of that file for 92 days. Version consolidation never loses any data; it merely rolls up the changes of multiple versions into one version. And it is unlikely you will even notice it, since typically you will not need to restore a file version to within an hour from many weeks in the past, whereas you quite likely will want to do so for a restore from yesterday. Because it keeps file version lists shorter, version consolidation allows you to more easily choose a restore point, and it also allows Mozy to provide the restore more quickly.

Mozy is continuously looking for ways to improve the backup process and meet the needs of its users. Our goal is to ensure that each time you save one of your files, it’s backed up, protected and, if necessary, can be recovered and restored exactly as it was.

Mozy Summer Photo Contest 2015 winners announced!

WINNER!!! “Staying cool in the city”

Judging by the photographs you submitted to this year’s Mozy Summer Photo Contest, it’s pictorially obvious that you are enjoying the summer. Take a look at this year’s submissions.

We received lots of wonderful images that made us want to be where you were! There were so many fun photos that we wish we could award everyone a prize. But you knew the rules when you entered our contest: $25 gift cards for three runners-up and a $50 gift card for the grand prize winner. Images were voted on by members of the Mozy Marketing team. The most votes per photo determined the winners.

After all the votes were counted, here are the winners:
•   Grand Prize: “Staying Cool in the City”
•   Runners-Up Prizes:
     º   “U9 West Seattle Steelheads”
     º   “Dude with Venus, Jupiter, and a Waxing Crescent Moon”
     º   “The Marina at Chula Vista”

U9 West Seattle Steelheads

Dude with Venus, Jupiter, and a Waxing Crescent Moon

The Marina at Chula Vista

Congratulations to each of our winners! And a warm summer thanks to each of you for sharing some of your favorite summer memories with us. If you didn’t win a prize this year, there is always next summer. In the meantime, continue to enjoy the summer…it’s almost over. Be cool, have fun, and be safe!

And don’t forget: Because you back up to the cloud with Mozy by EMC, you will always be a winner.

Congrats to all of our winners! If you are one of the winners, please send an email to stories@mozy.com and include your snail mail and email addresses.

Using Microsoft Windows 10? Yes, Mozy Backs That Up!

 

Excited about Microsoft Windows 10? If you’re a Windows user, you may be considering upgrading to the latest version. Mozy has been extensively tested on Windows 10 and you can be confident that your Mozy backup software will work with Microsoft’s latest operating system. For the latest Mozy features and benefits, be sure that you’re using the latest Mozy backup software, which you can download here.

Operating systems Mozy supports >

Microsoft Server 2003 end of life and how Mozy can help

If you haven’t already heard, Microsoft ended support for Windows Server 2003 on July 14, 2015. If you’re running Windows Server 2003, be prepared to take action, if you haven’t already. Microsoft is no longer issuing security patches for any version of Windows Server 2003, which could open up your business to potential security risks. You have a number of options:
   •     Deprecate the applications you are currently running on Windows Server 2003
   •     Migrate to a newer version of Windows Server (Windows Server 2008 or 2008 R2, or Windows Server 2012 or 2012 R2)
   •     Purchase extended custom support from Microsoft for Windows Server 2003
   •     Migrate to Linux

Whichever option you choose, be sure you’re backing up with Mozy! In addition to backing up Windows, Mozy backs up common Linux distributions, including CentOS, Debian, Fedora, Red Hat, and Ubuntu.

Migrations even under the best of conditions can cause glitches, including those caused by user error. Again, whether you choose to migrate to a newer version of Windows Server or to Linux, be sure that your data is backed up to the Mozy cloud.

If you have questions about backing up with Mozy, please contact Mozy Support. For more information about Mozy’s Client Software Upgrade and Retirement Policy, click here.

Mozy Summer Photo Contest 2014 winners announced

You’ve heard it a thousand times before: “A picture is worth a thousand words.” That’s because it’s true. A picture can often express emotion better than words. Just take a look at the winners from our recent Mozy Summer Photo Contest 2014.

Some of the photos made us smile, others made us laugh out loud, while others made us contemplate the wonders of nature. But all of them helped us to see the beauty that’s all around us.

After tallying the votes, we awarded one grand prize winner and three consolation prizes:

  • Grand Prize: “Flying High” by Jackie Linder
  • Consolation Prize winners:
  • “Deep in the Canyon” by Rita Meistrell
  • “Interested Observers” by Lauren Ward
  • “Perfect Sunset” by Jenine Reed

Our grand prize winner will receive a $50 gift card. Each of our consolation prize winners will receive a $25 gift card. Congratulations to each of you!

Thanks to all of you for your submissions. And thanks to everyone for voting for your favorites. We’re already looking forward to our next photo contest, so keep taking great pictures of your favorite subjects!

 

Mozy Adopts EMC ECS Appliance

The Mozy team is thrilled about today’s announcement of EMC Elastic Cloud Storage (ECS) Appliance. For us, this is more than a product announcement from our parent company EMC. The ECS Appliance represents something significant for the Mozy service as well.

Since Mozy’s debut as a scrappy startup seeking to protect the world’s data with online backup, we have created much of the cloud storage software that allowed us to scale to well over 90 petabytes of customer data. The system we built handles over 120 terabytes uploaded each day. For almost a decade, the demand for more and more cloud storage has kept us focused on continued storage innovation.

When you read the ECS Appliance announcement, something quite relevant to Mozy stands out: “The ECS Appliance allows customers to add hyperscale cloud capabilities to existing private and hybrid cloud environments, delivering ease-of-use through self-service capabilities, fully automated provisioning, and data services for next-generation applications.” Hyperscale cloud storage overlaps a lot of what Mozy has been doing over the years. So could we use it at Mozy?

On evaluating the EMC ECS Appliance, we determined that it could easily handle Mozy’s massive storage scale with the resilience and durability that our customers expect from us. In considering it for our own use, we found that doing so would allow us to phase out certain parts of the infrastructure software that we have developed over the years. That would allow us to leverage the continuing innovation that EMC plans to invest in this powerful storage technology. Today, we’re delighted to announce that Mozy intends to adopt the EMC ECS Appliance.

With today’s announcement, EMC is helping Mozy redefine the focus of our R&D efforts. With ECS Appliance, Mozy can invest more in new features and further extensions to the Mozy service while also leveraging the staggering amount of innovation the EMC ViPR team will continue to invest in the ECS Appliance.

Expanding the Data Protection Continuum with the Cloud

Vince Lombardi once famously said: “We are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in the process we will catch excellence.”

A few years back, Mozy shook up the idea of what a “perfect” backup strategy looked like. Computer usage had changed with laptops becoming the preferred tool of mobile workers. By and large, many businesses simply gave up on trying to protect data stored on devices at the edges of the network.  A “perfect” end user data protection strategy consisted of a successful nightly backup of the file servers. Few gave laptops a second thought. With the expansion of the data protection into the cloud, the “perfect” backup just got even more excellent than before.

Since first launching Mozy in 2006, we’ve continued to enhance our service to better support your organization’s data protection strategies. We started with backup for Windows endpoints and then bridged the continuum further by adding support for Mac endpoints and later Windows and Mac servers. With continued investment in research and development, Mozy backups got faster and more efficient so larger data sets could be protected. In September 2011 we introduced the Mozy Data Shuttle, accelerating the backup of large data sets in the cloud. This past year we introduced Mozy Sync which enables data to be securely accessed across desktops, laptops, and mobile devices, further unleashing employee productivity.

Today, we’re proud to announce that we’re expanding the continuum even further into the cloud with the launch of Mozy data protection for Linux servers.

Why?  Because information is the lifeblood of your organization and we understand your challenges in trying to protect data, wherever it resides. Desktops, laptops, mobile devices, or servers at branch offices; it all needs to be protected and made available whenever and wherever your employees need it.

That’s also why Mozy is included in the EMC Data Protection Suite – a comprehensive portfolio of data protection solutions from the leading provider of backup, recovery, availability, and archiving solutions.

But that’s not all we’re announcing today. Mozy is also making your data protection journey to the cloud even more secure with the addition of three new features:

1) Corporate Key Support for Mozy Sync
With the introduction of C-Key encryption support, your organization may now choose to utilize your own secure encryption key with the popular Mozy Sync feature.

2) Enhanced LDAP Support
Our new on-premise connector interfaces directly with your LDAP-capable directory service and pushes account information to Mozy. Because your directory service does not need to be exposed externally, this makes automated user provisioning and management more secure.

3) HIPAA Compliant Data Protection
The latest iteration of the Mozy service includes a new one-click custom configuration setting to ensure end-user data is protected in accordance with Health Insurance Portability and Accountability (HIPAA) guidelines.

Like the legendary Coach Lombardi, we will continue in our relentless chase of data protection perfection at Mozy and EMC. The rules of the game are simple: Protect your data and make sure it’s there when you need it.

We hope you enjoy the new features.

Mozy Takes Home a “Best Use of Technology” Stevie Award for Legendary Support

Stevie AwardAt Mozy, our customers come first. But if there’s something else we truly believe in, it’s the power of technology to transform businesses. So, when we have a chance to marry the two together and use technology to improve the customer experience – well, we jump at it!

In recent years, we’ve completely overhauled our online support experience with improved facilities for online chat, a huge knowledge base of articles, an enhanced online community and even resources for solving customer issues through social media.

You guys only see the front end of those solutions but there’s a lot going in the background to make all of those things work together. That way, as you access different support channels, we have a single view of you, and our agents always have the information they need at their finger tips to support you in the best possible way.

We hope you’ve noticed how easy it now is to access support from Mozy. Someone else that’s noticed is the judging team at the Stevie Awards. The Stevie Awards for Sales & Customer Service are the world’s top recognition for sales, contact-center, and customer-service excellence.

Last week, the Stevie Awards judging team gave Mozy an award in the Best Use of Technology category at their Sales and Customer Service awards ceremony.

We’re so proud of our award and our support team overall. You can find out why by reading more about the team and what we offer here. And, if you ever need us, our award winning team is right here 24x7x365.

Mozy Named One of Utah’s Best Companies to Work For – 2013

Yesterday, Mozy was honored for the 5th straight year as one of the 35 best companies to work for in the state of Utah — by Utah Business Magazine. While our headquarters is in Seattle, Washington, Mozy maintains a large office in Pleasant Grove, Utah, and also has offices in Boston, Massachusetts; Cork, Ireland; London, England; and Shanghai, China.  We’re very proud of the culture and work environment we’ve created that have lead to this award, which was won from the voting of the employees themselves vs. other companies in Utah. Here are the highlights:

Mozy’s Best Companies to Work For Video

Utah Business Magazine’s synopsis:

Mozy was founded as a tech startup in 2005; since that time, the company was acquired by EMC, a global firm with a large footprint, and has grown to nearly 200 employees in its Pleasant Grove location. Even so, the company has maintained its creative, laid-back startup culture.

“Mozy’s culture thrives on creativity and innovation. Everyone is encouraged to contribute to our products,” says an employee.

Everything from the colorful office décor to a relaxing game room to plentiful snacks are geared to keeping the creative juices flowing. Mozy hosts monthly summer activities like bowling, laser tag and private movie screenings, which “have proved to be a big success in generating employee interaction, higher morale and time away from the office to relax and have fun,” says Steve Jensen, senior manager of public relations.

Even though employees routinely show up in shorts and flip flops, they are dedicated to Mozy and their own professional growth. “I love how we have a career path for each employee and how we are encouraged to move up in the company wherever we will excel and enjoy our work the most!” says another employee.

  • Fully stocked break rooms
  • XBox, ping pong, foosball and outdoor basketball
  • Telecommuting options
  • Education reimbursement and free, onsite training opportunities

See the story here.