Category Archives: Announcements

Mozy and Mountain Lion

Mozy Hearts Mountain Lion

Did you know that Mozy is fully compatible with Mac OS X Mountain Lion?

Beginning with the Mozy Mac Client version 2.8 in early October, Mozy now works seamlessly with OS X Mountain Lion.  Now you can combine the advantages of the new Mac OS features with the peace-of-mind that comes with Mozy backup, including:

  • Access to any file anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe even if your local Time Machine drive fails
  • Premium security, optionally coupled with FileVault encryption

Download the newest Mozy Mac Client today for Mountain Lion compatibility and all the newest Mozy features and enhancements.

Mozy Reseller Program Hits Its Stride

Today, at MSPWorld, Mozy is showcasing significant enhancements to its Mozy Reseller Program in 2012.

These include:

• A revamped Reseller Program and portal 2.0 in the U.S. and Europe
• The debut of fully customizable, co-branded marketing and sales materials
• A new MDF program
• New lead management tools (including opportunity registration) to help resellers grow their businesses with Mozy
• Lead sharing for Mozy PlatinumTM resellers
• New channel-friendly pricing for MozyPro® and MozyEnterprise®

Mozy has been able to double channel business the past three years and rapid growth in new markets including Europe and Asia.

“We’ve never been more focused as a company on selling Mozy through the channel than we are right now,” said Darrell Gamble, Director of Channel Sales at Mozy, recognized as a CRN Channel Chief for 2012. “Since we rolled out our all-new reseller portal and new pricing for MozyPro and MozyEnterprise earlier in the year, the feedback from our resellers has been tremendous. We’re here at MSPWorld talking to MSPs about how they can introduce recurring revenue streams into their business by reselling Mozy’s industry leading suite of world-class cloud services.”

“Before we became a Mozy reseller we went through several of the online backup competitors and reviewed their products,” said Dan Winterhalter at Infitech LLC (, a managed service provider (MSP) based in West Chester, OH. “What we found right off the bat was that the Mozy pricing was right, the product worked well, and it had the best feature set when it comes to server backup. Those things were the most important to us. Since then we’ve been able to get to know their people and watch Mozy constantly improve the product and the reseller program over time. We now have over 400 active clients on Mozy, backing up multiple terabytes of data. And we’re only just getting started.”

“Seven years ago when Mozy was founded, our mission was to ‘back up the world,’” said Gamble, “We’re now covering everything from home computers to mission-critical servers and workstations, and Mozy backup is in use at SMBs, mid-market companies and large enterprises. And we have our trusted partners to thank for much of that growth. Our partners told us what tools they needed to be successful, and ever since we’ve been focused on delivering a world-class channel program.”

You can find more information about the Mozy Reseller Program and the enhancements announced earlier in 2012 are available at

September is National Preparedness Month

The concept of being prepared is a bit like insurance – it doesn’t really matter and you don’t really need it until something bad happens. Because it’s not always an urgent need, it’s easy to forget about it.

MozyHome customer Beth Lutz found this out when her home caught on fire and she lost valuable family pictures:

“It’s easy to imagine the impact of a disaster on the physical items in your home or business, but we often overlook the value of what’s stored on our computers, servers, and tablets,” said Dave Robinson, VP of Marketing at Mozy. “The irreplaceable photos, videos, financial documents, and business files on your laptops and servers are just as susceptible to fire and water damage as the furniture, printers, and file cabinets. Both are important and need to be protected.”

Mozy recommends a few simple steps to make sure your digital assets are protected:

  • Store copies of important physical documents in a safe place locally as well as offsite.
  • Sign up for an online backup service – to protect everything important on your computer.
  • Make sure your antivirus software is up to date.
  • Consider investing in an uninterruptible power supply (UPS) if your area is prone to power surges or failures.
  • Scan important physical documents so you have a digital copy as well.
  • Keep a hard copy list of your important passwords, and consider using a password manager program.

Disaster can strike businesses, too. Pelindaba Lavendar farm in the San Juan Islands lost their building to a fire:

No matter the emergency, September is an ideal time to get started with your preparation. A good place to start is the FEMA checklist found at Mozy’s secure online backup offers you peace of mind, knowing that your files are protected in the case of a disaster.


New Features in the Mozy App for iOS

Wrapping up a series of posts on the Mozy app v1.4, we finish with the new features for iOS, which includes iPad, iPhone, and iPod touch. If you missed the previous two posts, check out:

In version 1.4 of the Mozy app, here are some of the new features for iOS.

Pull Down to Refresh

First up, some of our more avid Mozy app users pointed out to us that they want a better way to refresh a folder that has new items in it. Previously, you needed to navigate from a folder you were viewing and then back to it again to get it to show a new file you just uploaded from a different device (for example, a file that you added to your Stash).

Now you can just pull down on the folder view, and release to update the view. The screenshot at left shows a normal folder view. At right, you can see the pull-down “Release to refresh” screen.


Delete from Stash

Although Stash is still only available in beta, we continue to increase what you can do with it from a mobile device. This latest release of the Mozy app allows you to delete any file from your Stash. You can initiate a delete by looking at a file’s detail page…

…or by opening the file, and tapping the actions button  (shown in left screenshot at bottom-left) to open the actions menu (shown in right screenshot).


Stash Uploader Improvements

The Stash uploader also got its first interface overhaul since its debut.

In addition to its new look, you’ll notice the convenient View Mobile Uploads button, which takes you directly to the Mobile Uploads folder in your Stash. Also, the uploader can resume after an interruption. For example, an incoming phone call can send the Mozy app to the background. When you next bring the app to the foreground, the upload continues from where it left off.

Overall, you might notice a strong trend toward increasing security and making it easier to use Stash in the Mozy app. Let us know what you think by posting a comment on this post.

On most of our blog posts, we sign off with “Be safe.” On this one, we leave you with something you can actually do to make the world safer: please tell a friend about Stop the texts. Stop the wrecks.


New Features in the Mozy App for Android

In my previous post about v1.4 of the Mozy app, I covered “Security Updates in the New Mozy App.” In this post, let’s take a look at some of the new features for Android.

Easier Access to All Files

After we added the My Mozy home tab in a previous version, there were several people who didn’t know that you could still get to the classic file browser view by hitting the Menu button. So, we added a tab-like navigation right on the main screen to make it easy to find.

SD Card Storage Features

When you use the Mozy app to download a file to your device, it gets stored on your device’s SD card. The new app adds two great features.

First, whenever you open a file that you previously downloaded, the app will check whether you have the latest version. If the local version is out of date, the app will ask you whether you want to update to the latest.

You can also remove a downloaded file from memory, too. Just tap and hold on the filename.

Stash and Android

If you use Mozy Stash, you have probably used the Mozy app to upload files to your Stash. If so, then you’ll appreciate these improvements.

You can now overwrite a file in your Stash with a newer version.


We also made some improvements to the auto-uploader to avoid duplicate uploads and images from other apps. If you haven’t used it before, you can enable it from Settings.

The app also adds an event to the device’s Notifications panel when an upload is in progress or completes, including auto-uploaded photos and videos.

And, you can also delete items from your Stash. Either open the file and select the delete icon, or just tap and hold on the filename. (Okay, this isn’t really new on Android, but I hadn’t mentioned it in previous blog posts, and we just added it the iOS app, so…please act like it’s new. Shh.)

Coming up in my next post, we’ll look at new features in the Mozy app for iOS.

Until then, be safe (never use the Mozy app while driving!),


Ted Haeger
Mozy Product Management

Security Updates in the New Mozy App

Mozy Mobile App 1.4Mozy just keeps making it better and better to access and use your data from mobile devices. This week we launch version 1.4 of Mozy’s app for both Android and iOS devices (iPhone, iPad and iPod touch).

Each time we update the Mozy app, I update the Mozy blog to tell you what’s new. The list is too long for a single post, so today we’re going to look at how we have further tightened security in the Mozy app.

The convenience of having all your Mozy-protected files at your fingertips is enormous. But mobile devices frequently get misplaced, lost or stolen. Mozy app v1.4 introduces the following new security measures to ensure your privacy in such situations:

  • Token-based Authorization - The Mozy app has switched to using an access token instead of your password. Although previous versions always used strong encryption to store the password, this new token-based system keeps the Mozy app from storing your password at all. That sets the stage for the next (and frequently requested) security feature…
  • Remote De-authorization - If your mobile device goes missing, gets stolen, or you’re just not sure where you put it, you can just go to your account page and select expire mobile access. When you do, it stops all access from the mobile app until you log in again, but your computers running Mozy online backup or Stash continue to work without disruption. (In other words, it expires just the app’s current token–it doesn’t change your password.)
  • Automatic De-authorization - As in previous versions of the app, if you choose to protect the app with a passcode (PIN), the app will automatically log out after 5 incorrect PIN attempts. The difference now is that instead of forgetting your password, the app now forgets its access token. (This also happens if you choose to log out manually from the app.)
  • Automatic Data Wipe - When you remotely de-authorize the app from your account, the app now removes any locally-stored data when launched. This includes: files you have marked as favorite on iOS, files downloaded to SD storage on Android, and even any usernames that the login screen had previously remembered.
  • Local File Encryption - If you use a personal key to encrypt your Mozy data, the Mozy app will now keep any downloaded files encrypted on local storage. It decrypts them when you share by email or send a file to another app.

In my next post, we’ll look at features that make the Mozy app even better for accessing and using your data while on the go.

If you have questions or comments about the items described above, please post a reply.

Until next time, be safe,


Ted Haeger
Mozy Product Management

Cloud relaxes the “9-to-5” working stigma

The New 9-to-5Rush-hour traffic jams and crowded commuter trains could soon be a thing of the past now that employers across the globe have spoken: It’s OK to get to the office at a time that’s convenient for you.

That’s not to say that employers are fine for every day to be a WFH (working from home) day. But they appreciate that most white-collar workers are busy on their smartphones, tablets or laptops while away from the office. And they believe workers should be cut some slack about when exactly they arrive at their desks.

According to our new research, the average boss has no problem with their employees showing up for work as much as 32 minutes after their scheduled start time, safe in the knowledge that they’ll have been working long before they arrive.

And they’re right! The average person has already put in 46 minutes of work before they walk through the office door.

However, employees have yet to realize the flexibility their bosses are willing to offer them, with 76% of employers taking a relaxed attitude as to when employees clock in, but less than half of workers believing this to be the case.

But employees expect a bit of a give and take in return for the time they’re putting in after hours – by carrying out some personal tasks during “work hours.” The majority of employees in the U.S., as well as in the UK, Ireland, France, and Germany, said they often fit in personal activities, such as online shopping and social networking, during the day.

And what’s driving this change? The cloud! Being able to access files remotely, use mobile apps and remotely log in to get documents from the office means that we’re now able to work when and where we choose.

So, if you want to go to your kid’s school play in the afternoon, you can still be in contact with the office for anything urgent, and you can finish up any work when you get home in the evening.

Which means, it’s goodbye to 9-to-5 and hello to spreading your work and personal life throughout the day when it’s more convenient for you

You can read all the findings from our research here: The New 9-to-5

What difference has mobile working made to your working patterns? We welcome your stories in the comments section.

Mozy Streamlines Disaster Recovery with Update to Web Access

Yesterday, we shared the news about a big overhaul to the Mozy web interface for accessing your files. In that blog entry, we mainly talked about how Mozy Web Access adds more features to Mozy Stash. Today we want to share what new features this update brings for anyone who uses Mozy to protect their personal and professional files–even if you don’t have Stash.

Mozy has two continuing goals for Web Access. One is to provide you with a simple, straightforward way to access the files you need from any device that has a standards-compliant web browser. The other is to ensure that you can recover from a data loss catastrophe swiftly and confidently. Today we examine several ways that this update addresses the latter of those two goals.

Emergency Restore
Something you’ll notice right away about the new interface is that Mozy has adapted it to emphasize what our customers tell us is their most frequent reason for logging onto the Mozy web site: accessing a file they need while on the go. But in shifting focus toward access, we did not want to impede your ability to react to a crisis (whether loss, theft, disk failure or an errant can of Red Bull). Let’s face it: when in such a situation, we’re typically not in our calmest states of mind. We need a fast path to recovery.

When you find yourself scrambling to get your data back, log onto the Mozy website and look for Emergency Restore at the top right of the web access screen. Use it to launch the new Restore Wizard, and you’re on your way.

Mozy Emergency Restore



Restore Wizard
When you need to restore all your data files after a computer loss, the new Restore Wizard will guide you through seven steps to recovery. After launching the wizard from the Emergency Restore icon, you define a few quick details about what you want to restore, and then select whether you want to use the Restore Manager to stream the files as a download or have Mozy expedite them to you by postal service.

Restore Manager
The Mozy Restore Manager simplifies the task of downloading files from Mozy. It runs on your computer, and ensures that interruptions—such as a network outage or computer restart—don’t force you to start downloading your restore all over again.

As mentioned above, you can use it from the Restore Wizard to facilitate a complete system restore. But you can also use Restore Manager even for ad hoc file retrieval. For example, say you want to download a whole folder of photos from Web Access. Instead of direct downloading the whole thing as an archive (.zip), you can use the Restore Manager by clicking More Download Options in the Actions panel after selecting the folder. As with a system restore, this gives you a way to recover from an interruption, such as a network outage

More Mozy Download Options

Lastly, Restore Manager is particularly handy if you use a personal key to custom-encrypt your backups, because Restore Manager will decrypt your files as it downloads them. That’s something that a direct download from Web Access cannot do.

Overall, the latest updates to Web Access give you multiple ways to restore your data. You can direct-download any file by selecting and choosing download. You can also direct-download an archive file of multiple files or folders. Use the Restore Manager to download it, which is handy for large sets of files or files from a custom-encrypted backup. And finally, you can use Emergency Restore for a complete system restore.

Until next time, be safe,

Mozy Product Management

Mozy Enhances Stash with Major Update to Web Access

Mozy Stash just got a whole lot better. Since the debut of Stash, one of the most frequently requested features from beta users has been for a way to upload files from the web. Now with Mozy Web Access, you can.

Let’s take a fast tour of some new features in Mozy Web Access.

Mozy Web Access

  1. A tab for your Stash, and a Devices tab for your backups. Now you can easily access all of the files you protect with Mozy through a single web interface.
  2. A breadcrumb widget shows you where you are in the folder heirarchy, allowing you to jump back up to any parent folder.
  3. Switch from the default list view to a gallery view, and you can see thumbnails for each photo.
  4. The Actions panel changes dynamically depending on what you have selected. (More on this below.)
  5. You can select multiple files or folders
  6. Summary information about your selection shows in the footer.

As mentioned in the above list, different actions show in the actions panel, and that’s where you will find some great new features only available in your Stash:

  • Upload allows you to upload to the current folder
  • Create new folder lets you add a folder
  • Delete allows you to remove a file from your Stash

To be sure, this is just the first batch of Stash features we have added to Mozy Web Access. We look forward to adding more capabilities, such as renaming files or folders, or allowing you to move them as you need.

In addition to the new features for Stash, many of the new features in Web Access are available for files protected with classic online backup, too. Image thumbnails (as shown above), multi-file download, the actions panel, and many other new features work similarly when browsing files on your backed up device. I’ll cover more about general new features tomorrow in a follow up post.

Be safe, and happy stashing,

Mozy Product Management

Mozy and Enterprise – Ready for Each Other

This week, Mozy announced a renewed commitment to the MozyEnterprise service and for many that begs, the question, “Why now?”


Over the past few years, the Mozy Enterprise Backup Solution product has enjoyed many successes and endured some bruises, and we’re proud and excited to go public with the fact that the software (the Mozy business) and the business (Enterprise customers worldwide) are finally ready for each other.  Here are the main reasons:

  1. Mozy’s enterprise cloud backup solution has enjoyed years of hardening and testing.  It may not be perfect (cause claiming perfection is a sure fire way to anger the software gods) but it’s pretty dang great.
  2. Businesses, even very large businesses, are accepting cloud solutions as enterprise-ready and really great choices for their IT needs.  We no longer have to sell enterprises on the power of the cloud – the cloud has proven itself.
  3. Enterprises are seeing the complexity of their backup and file accessibility needs explode – from remote workforces to Bring Your Own Device policies, IT no longer maintains strict control over the places and devices where people need access to their data, and enterprise cloud backup (specifically MozyEnterprise!) is well-suited to the needs of a diverse workforce.

We are very excited to re-introduce MozyEnterprise to the world of large business backup software and can’t wait to revolutionize the enterprise with the best backup and data access solution out there.

To learn more about MozyPro and MozyEnterprise and the difference between the two, make sure to watch Mozy Product Managers Jamie Morningstar and Todd Esplin discuss the differences between each offering.