Category Archives: backup

Horror stories from computer crashes

Halloween approaches. There is more to scary than monsters, ghouls, goblins, and stale candy. Computer crashes are the scariest, in part because they can occur any time of the year. How scary is the thought of losing important files? Consider the following horror stories from computer crashes.

Lost photos—and lost memories

Jill L. spent years building an album of family photos, sorted by individual family members, on her computer. She moved pictures from her phone and camera, labelled them, and wrote captions for each. When lightning struck nearby, her surge protector couldn’t handle it the power bump when it came back on. He computer was literally fried. A friend tried replacing the power supply, but it didn’t revive the computer. Jill lost years of hard work—and a lot of memories.

Executive forgets to implement automatic backups

Bill F. is one of the most organized executives you’ll ever meet. He’s the kind of guy that saves and sorts his emails, and puts each into its own folder so that he can find them easily. Bill lost years of emails when his hard drive failed. He thought he would be OK since he had a portable drive attached and an automatic backup program installed. Unfortunately for Bill, he had somehow turned off the automatic backups over two years ago, and never noticed.

Forgotten laptop means lost files

When a driver that was texting and driving banged into Elizabeth W.’s friend’s car, she thought it would make a good senior project to document the accident and produce a video talking about the dangers of texting and driving. She worked on the project for months, editing interviews and clips on her laptop. Her friend created a series of graphics helping tell the story. The project was coming together nicely, until she left her laptop at a restaurant and it was never recovered.

Virus destroys files and game highlights

Ron C. was a bit surprised when his oldest son told him this would be his last season playing soccer. Ron appointed himself the team photographer to document the season and took hundreds of photos, which he dumped onto his hard drive. He never thought to back them up and it cost him in the end. With just one game left, he got hit with a virus which wiped his hard drive. Thousands of precious memories for not just Ron, but the entire team family, were gone.

In each of these cases, secure, off-site backups could have allowed for recovery. Pictures, emails, data, videos, and projects would have been saved.

Reasons to back up data are many

There are lots of reasons to back up your data, including:

   •     Viruses and ransomware attacks
   •     Computer crashes
   •     Dying hard drives
   •     Lost and stolen devices
   •     Natural disasters
   •     Lightning and power surges
   •     Accidental deletion
   •     Corrupted files

Mozy by Dell is the world’s most trusted backup service with more than six million people using its cloud-based, secure backup service. For more information, visit Mozy.com.

The Top 6 Reasons Why You Need to Back Up Your Data

No matter how careful you are, there are so many ways you can lose your valuable data—whether it’s the assignment you’ve been working on for weeks or those precious family photos you’ve saved on your computer.

Here are the top six ways data loss happens:

1. Human error

Malware and ransomware get the headlines, but human mistakes take the top prize when it comes to data loss. You edit and delete things just about any time you’re on the computer. It just takes a second to delete something or overwrite it.

2. Hardware failure

Stuff breaks. Hard drives wear out. Computers crash. Without a backup system in place, it’s easy to lose important files. Recovering data from a failed hard drive is difficult and expensive. As many as 13% of hard drives may fail, according to a study done by Carnegie Mellon University. How old is your computer? The study shows the failure rate increases with each year of age and showed marked increases after years 3 and 5.

3. Corrupted software or files

A simple power outage can cause corrupted files. Hardware failure can also lead to corrupted files and make them unrecoverable.

4. Natural disasters

Fires, earthquakes, tornadoes, and flooding can lead to catastrophic loss. Even the most robust computer equipment won’t stand up to disasters. Even if your company provides on-site backup, it won’t be safe in a natural disaster.

5. Virus, malware, hackers, ransomware

With more portable devices being used at home and at work, there are more opportunities for malware and viruses to find you. Open the wrong email and you may get infected. Reports of hackers taking control of your computer and holding it for ransom are increasing. The FBI estimates that ransomware payments are estimated to hit a billion dollars annually.

6. Theft

It’s way too easy to leave your laptop behind when you leave the local coffee shop or library, or have someone passing through your business grab it and go. In addition to your physical device, signing on to public Wi-Fi hotspots can open you up to mischief by troublemakers looking to dig through your computer without your knowledge.

Time is money

When it’s work related, losing important data amounts to lost productivity. Whether you need to re-create the work you’ve already done—if that’s even possible—or you need to start from scratch, it takes time. And as they say, time is money.

When it’s your personal data, you can’t afford to lose your precious memories. Just as important is your financial and personal data that can allow thieves to steal your identity.

The best way to protect yourself is through secure, off-site, automatic backups. Mozy by Dell can help. Mozy is the world’s most trusted cloud backup service for consumers and businesses.

What Happens to Businesses that Don’t Back Up Their Data

Statistics can be startling. But perhaps even more important, statistics can help us to reconsider how we do things and then motivate us to make changes. Consider the following:

More than 90% of companies that lose their data storage for more than 10 days during a disaster are forced to file for bankruptcy within one year, according to the National Archives, Records Administration. 

Want more to consider?

More than 90% of business computers aren’t being backed up, per the Contingency Planning and Strategic Research Corporation, and you can see the potential for catastrophic problems.

Is your data protected? Are you backing it up on a scheduled basis? If your business loses its data for whatever reason, you are putting it in significant danger.

Losing data is nothing to trifle with

If you’ve never lost your data, you might be wondering about causes and costs. Consider these ominous statistics:
   •     95% of companies reported a data outage within the last year. (Poneman Institute)
   •     The global average cost of a data breach is $3.62 million dollars. (IBM Security)
   •     The average cost for each lost or stolen record is $158 dollars. (IBM Security)
   •     About half of the data breaches are caused by hackers and crooks. The other half are user mistakes, glitches, or          disasters. (Fortune.com)
   •     2 in 5 businesses will be the victim of a major disaster that causes critical data loss within 5 years. (Richmond House          Group)

Data loss—or data theft—can happen in so many ways these day. It could be an attack from hackers trying to hold your data for ransom or just trolling through your records to find banking information or identities to steal. If you think attacks only happen to the largest companies and government agencies, consider that about 4,000 cyberattacks occur daily and the clear majority of them (62%) are aimed a small and mid-sized business, according to IBM.

What could possibly happen to your data?

How would your business respond if the following occurred:

   •     Human error or accident: It could be a simple human error where someone accidentally deletes a single file or wipes out          a large batch of important records.
   •     Failure: Power failures, hardware failures, and corrupted files are common. Twenty-five percent of computers will fail at          some point this year, according to a study done by Gartner.
   •     Disaster: You already heard about Hurricane Harvey and Hurricane Irma. Natural disasters can be catastrophic not just          for the physical damage it can do, but for the business records it can destroy.
   •     Theft: Theft, whether by crooks or employees, can also cause lost data.

Searching online can tell you all sorts of horror stories about data loss and its impact on your business. Even if you take the most conservative numbers you can find, though, it still adds up to bad news. More than half the companies that have a massive data loss because of some calamity eventually close—and that’s the most optimistic number you’ll find.

Protect your data, protect your business

The best way to protect your business-critical data—the files you depend on to remain competitive, profitable, and relevant—is to use a secure, off-site backup service. Consider Mozy by Dell; it’s the world’s most trusted cloud backup service for consumers and business.

CrashPlan Home Customers: Mozy by Dell Wants to Back Up Your Files!

Attention CrashPlan Home customers, have you heard the good news?

MozyHome would like to be your backup service. Trust us with your most important files—millions of users and over 100,000 businesses already do. There are good reasons why we believe we can take care of you—and your important files. Oh, and save you some dollars.

Do you have years of family photos on your computer? A digital music collection? Important financial documents? With MozyHome, you can protect all of the important data that resides on your desktop or laptop in the cloud. MozyHome is an easy-to-use, automated, cloud-based back up service backed by Dell EMC, a company you can trust. Take advantage of the promotional codes listed below!

MozyHome provides you with 90-days retention for your data. Why is this important? Let’s say your computer locks up tomorrow and as a result you can’t access your files. What are you going to do (after your initial panic attack)? If your files are backed up by Mozy, no problem. You simply restore your files from the backup that happened (automatically and on schedule!) the previous morning. Here’s another scenario: Your hard drive fails on your new laptop. Where do you turn? MozyHome! Once the new hard drive has been installed, simply restore your data from the Mozy cloud on to your new hard drive. Easy!

MozyHome also allows for anytime, anywhere mobile access to your data with Mozy Sync. Simply drag and drop your pictures (or any of the files you regularly access) into the Mozy Sync folder for access to your recent vacation photos on your iPad, iPhone, or Android device.

In addition to our existing discounts, (1 month free with an annual subscription or 3 months with biennial subscriptions), for a limited time only, Mozy is going to offer the first 7,500 CrashPlan Home customers an additional incremental discount on your initial subscription (see table below). To take advantage of this great offer, please sign up immediately and enter one of the coupon codes into the “promotional code” field to claim your additional discount.

Want even more? Purchase our 125 GB plan, which entitles you to 3 licenses!

To learn more about our award-winning service, visit MozyHome.

Mozy backup is for solopreneurs

Are you a solopreneur?

If you are a one-person business—or “solopreneur”—then Mozy online backup is for you. (And for anyone else who wants to protect their files with the least amount of hassle.)

A recent article in Inc. emphasizes that solopreneurs enjoy the flexibility of working for themselves. For example, they can ply their trade just about anywhere and at any time. It’s their show. However, because they work for themselves, they are usually under pressure to be productive all the time. In a one-person business the show does not go on unless the solopreneur is making it happen.

When you work for yourself, you need to make the most of your time and take advantage of tools to help you do that. Here’s what author Minda Zetlin says about Mozy online backup:

“What would happen if the ceiling caved in on your desktop computer? Would you lose valuable data, setting your business back? If you want to stop being vulnerable, you need an off-site backup system, and an automatic cloud-based one is by far the easiest,” Zetlin says.

“I’ve used Mozy for years, and though I’ve never had a computer disaster, I’ve used it many times to grab files I needed when I was away from home—another handy feature,” she says.

Mozy lets solopreneurs schedule backups to run daily, weekly, or monthly—it’s your choice. In fact, Mozy is the perfect data protection tool for solopreneurs because it offers automatic backup protection with the option to schedule backups continuously throughout the day. When you’re a solopreneur, you have plenty of things to worry about; protecting your business-critical files shouldn’t be one of them.

Read the Inc. article 7 Business Tools that Are Perfect for Solopreneurs for more tips on how to make the most of your time and make running your business easier.

Whether you’re a solopreneur or an enterprise with 100,000 employees, your files are important. And because they’re important to you, they’re important to Mozy by Dell. Be sure to check out how Mozy lets you access your files not just from your computer, but your smartphone or tablet as well.

I Remember the Time I Lost My Data (Part 2)

My data loss story isn’t simple. The data loss was not limited to one file, or even one device. Although this happened almost 10 years ago, the repercussions of this are still being felt in the organization I used to work for.

As I mentioned, this happened almost a decade ago. I had to travel for work to Mumbai, India, and as is required of any Pakistani travelling to India, I had to register with the local police station when I arrived in the city, and before I left.

Because the local office I was working with didn’t have anyone who could drive me to the police station—and this was before Uber existed—I had to rely on the local transport system alone. Aware that I could be mugged while travelling, I left my belongings with some local colleagues who were instead going straight to the hotel. They had my laptop, phone, and all my notes from the day’s meetings.

After I was done with the police station, I went back to the hotel, only to be told that my colleagues had forgotten my backpack on the local transport they used. Although they had spent the last few hours looking for the bag, it was nowhere to be found.

I left my bag behind thinking it was more secure with them than with me and lost a year’s worth of organizational data that wasn’t backed up anywhere.

LOL. Talk about irony.

The phone had valuable contact information, and my laptop had not only notes from the meetings that I had traveled to India for, but all of my data for the last year as well.

Coming back home and realizing that I would need to comb through emails for the last 10 months to recover just a part of the data I had lost was horrifying. I had managed to put my team back months as far as delivering on our goals was concerned!

Over time, I was able to recover about 80% of the data. I had to email a lot of colleagues to ask for newer versions of documents, scour through my emails to find others, and sit and re-create some of the lost data late at night.

I no longer work at the same organization, but there are still times when someone needs a file that was on my laptop and I have to say that I was not able to recover it despite my best efforts.

All my data is backed up now. All my work files, personal files, images, videos are backed up in the cloud, and on an external drive. A reminder in my calendar ensures I never forget to back up to the external storage drive. But even better, cloud backup services like Mozy are set up to back up important files automatically.

Check out the ways Mozy by Dell backs up your important data, from desktops and laptops to small servers. And Mozy Sync keeps your most active files up to date across your computers, smartphones, and tablets. You’ll have your files anywhere you go.

Mozy Saves the Day

During the past couple months, I immersed myself into answering one simple question: What is Mozy? As a recently hired Dell EMC intern, I wanted to know everything I could about the many ways Mozy protects data; in particular how Mozy protects against a cybercrime that has become very prevalent in recent years—ransomware.

What is Mozy?

Mozy is a cloud-based service that backs up your important data from endpoint sources, like your laptop or tablet. For SMBs and large enterprises, Mozy helps soften the blow of the unexpected by maintaining the reliability of business-critical data. Having productivity stop because an employee’s laptop was stolen or your data was encrypted by ransomware is not good news to hear!

After learning about Mozy’s easy-to-use and worry-free data protection features, I now know Mozy is a good choice for anyone who wants peace of mind about the security of their data. Whether it is a business or just a personal computer at home, backing up important information is crucial. As a writer myself, I wouldn’t want to see my budding novels held hostage at the grasp of a cybercriminal!

For example, my current way of backing up my data is on a twelve-year-old USB drive that hasn’t been updated since 2014. I hold onto it with my life, but that isn’t the safest place for the files I treasure. And as much as I hate to admit this in public, each file within the USB is almost four years old. If my computer crashes for any reason, all of that hard work is lost and all that is left will be the four-year-old documents collecting dust on my USB. Wouldn’t that be a damper on a good day!

With Mozy, you don’t have to plug it in, keep it in a safe place, or even remember to update it. It is purely cloud-based storage that protects your files. I like to think of Mozy as the fastest route to a safe computer. Not only is there an increase in time management with less manual labor in securing files, you also have the luxury of always knowing your information is safe and accounted for.

What is ransomware?

Learning about ransomware is honestly terrifying. The realization that there are ways to randomly attack people online is shocking. What’s even more of a surprise is how ransomware affects a computer. It is as simple as opening a malicious link or an infected attachment in an email. Before you can say “I want my data back!” your whole system will be locked at the whim of the cybercriminal. The kicker is spending money to possibly regain the data being held for ransom. Holding your data in exchange for ransom would make anyone fear for the safety of their information.

How Mozy saves the day

With backup and recovery along with threat detection and prevention, Mozy makes absolutely sure that your information is safe and in your control. Ransomware tries to give the illusion that a faceless person has the power over your data’s future. With your data backed up to the Mozy cloud, the effect is useless.

Removing the fear of cyberthreats with the help of Mozy assures you that the small bumps in the road will always be taken care of. This software will allow you and your colleagues to rest at ease.

Now that I am aware of the danger from ransomware, I back up my important files with Mozy. I don’t want to jeopardize my future bestseller from getting published!

Learn more about how Mozy is a second line of defense against ransomware.

I Remember the Time I Lost My Data (Part 1)

I document everything. From photographing my daily commute to scanning and saving every receipt I acquire, it’s important to me that everything I’ve done or seen is somehow on file. I’m a private eye, and I believe in impeccable organization, and keeping records of everything I see and do. As I learned in detective school, anything can lead to a clue.

Every day, I create a new file on my enormous hard drive titled with the date. There are over 4,000 files. Over the last 11 years, I have diligently documented everything. I can pull up information on any hour of any day and remember exactly what I was doing then. I have traced that data back to robberies and kidnappings and used it to solve mysteries. For example, by snapping photos of the muddy animal tracks on the sidewalk, I helped the bakery discover that it was a fox who was breaking in and stealing cookies. That’s just one example of out of a thousand where my record keeping came in extremely handy.

It was under unfortunate circumstances when I realized how important it is to back up my data. It started out like any other Thursday morning. I was reviewing my data collection from yesterday, including a few photos of the groceries I purchased, a pigeon hopping on a giant scarecrow, an abstract figurine my nephew constructed out of Silly Putty, a recorded conversation with my accountant, and the list of songs I had listened to that day. Yes, minutia to most folks, but details that I consider important.

It was a beautiful, sunny morning. I opened the windows to let the warm breeze in. The birds were chirping, and a family of blue jays seemed to be in perfect harmony. I poured my cereal and was brewing some coffee when I heard a crash. I looked over to my laptop and saw that my new puppy had gotten tangled in the power cord and had innocently pulled the computer to the floor. The external damage to my laptop was obvious. What wasn’t so obvious was the internal damage.

After successfully getting my laptop to turn on again, I immediately heard clicking noises. I would eventually figure out that my hard drive was the culprit. It became obvious that my hard drive was experiencing mechanical failure. Eventually, it would also become obvious that all of the data I had accumulated over the past few years was gone. Unfortunately, nothing was backed up. It was a lesson learned the hard way. Now I’m an advocate for people to back up all of their files to the cloud. It’s what I call a data-saving solution. You don’t have to be a detective to figure that out!

Back up and protect your important files with Mozy by Dell. Case closed!

Check out how another Mozy customer combined his detective work with the reliability of Mozy cloud backup to track down the thieves who stole his laptop. Watch video.

Lose my data? LOL. Not a chance!

Data is everywhere. And for many users, their data is everything. Documents, photos, videos, and other files cover years of life lived, experiences shared, and work completed. But recent research shows that the cost of lost or stolen data is on the rise. For businesses, the average cost per record rose $158 last year. For personal users, meanwhile, it’s easy to make the case that real “data loss” only happens to large companies and enterprises. After all, you’re careful with your data—always super cautious about saving information and even duplicating on to a USB stick or external hard drive. There’s no chance you could ever lose your data, right?

Right?

Data dangers

Let’s suppose you’re really careful. Like really careful with your data; you never shut down your laptop or desktop without making sure that files are properly saved, stored in the right directory, and time-stamped within the last few minutes. Plus, you’re regularly backing up everything to a USB stick or hard drive. What’s the worst that could happen? For starters:

Lost or stolen: You get distracted at the coffee shop and someone runs off with your laptop, or it gets lost in the shuffle when you move to a new apartment. Sure, you’ve got that memory stick, but when was the last time you backed it up?

Hard drive failure: Hard drives aren’t perfect, and a recent study found that some have failure rates pushing 10 percent. If your hard drive stops spinning, your data goes kaput.

Ransomware: Maybe you opened that email attachment marked “URGENT” or visited a shady website. And maybe your PC is infected with ransomware, locking you out of your files. Every. Single. File.

It’s funny, right?

And those are just the “ordinary” ways to lose all your data. We’ve all had days where Murphy’s Law seems out to get us. What about:

Pool party: Don’t laugh. It happens. You’re on vacation, bring the laptop for work or play and after a day of too much sun and fun someone bumps your device and…splash!

Scary spills: You’re up late or starting early, barely hanging on. Your cup of coffee somehow misses the mark or your kids burst in and…hisssssss. Computers and caffeine don’t mix.

E-rage: We’ve all thought about it: Tossing that laptop off a balcony or breaking it in two when it won’t cooperate. If you’re tired enough, stressed enough, or had the worst day, your device may not make it through the night.

Of course, none of these scenarios could happen to you. Right? But just to be on the safe side, it’s worth considering another line of defense: Cloud-based storage from Mozy that automatically replicates your data and can restore lost or stolen files if laptops go missing or physical drives bite the dust. Plus, it’s one less thing for you to worry about. Use your device, live your life, and let Mozy take care of the rest.

Is Your Data Protected?

Did you hear about the company that was fined $2.5 million by the feds as a result of a HIPAA breach penalty? A laptop with protected health information for approximately 1,400 patients was stolen. Unfortunately, the computer was not protected with the safeguards required by the Health Insurance Portability and Accountability Act (HIPAA). As a result, electronic protected health information (ePHI) was compromised.

Although threats to business data are everywhere—think ransomware, hard drive failure, theft, user error, and more—you can prevent data loss (and avoid fines for non-compliance!) by backing up your data and ensuring that your backups are occurring on a regular basis.

First, let’s consider some of the threats. Next, let’s briefly discuss how Mozy can help you prevent a data disaster.

What could possibly go wrong?

If any of the following questions cause you want to change the subject or you’re just not sure of a proper course of action, be sure to read the next section!

   •     What would you do if your laptop were stolen? Do you have a process in place that allows you to recover your data?
   •     What would you do if your hard drive failed and you could no longer access the data on your computer?
   •     What would you do if you spilled coffee on your laptop and it suddenly died as a result?
   •     What would you do if you logged on to your desktop and saw a ransomware message indicating that your files were          locked and demanding a bitcoin ransom in return for a decryption key to allow you to regain access to your data?
   •     Do you handle ePHI, and do you know if that information is in compliance with the HIPAA Security Rule?


Prevent a data disaster

I just didn’t expect that
Maybe your laptop was stolen during a business trip, or maybe you forgot you placed it on the roof of your car while searching for your keys and then drove off. Maybe you liquidated your laptop with a large latte. Or maybe your hard drive just failed. With the Mozy backup service you can use Mozy’s restore manager to download all of your files (to your new computer!) from the safety of the Mozy cloud.

“Your personal files are encrypted! Pay!”

The last thing anyone wants to see on their computer screen is a message like, “Your personal files are encrypted! Pay!” In the event that your computer is infected by ransomware, Mozy offers a second line of defense. Mozy ensures that backups are frequent and reliable, so in the event of a ransomware attack, you can recover data to a point in time prior to the attack.

ePHI and HIPAA

If your business handles ePHI, you have a legal obligation to keep that information confidential and protected from those not authorized to view it. Mozy safeguards ePHI with strong encryption (which includes a required encryption key); your data is encrypted during backup and at rest. Your corporate encryption key or personal encryption key is known only by you.

We’ve got your back (up)

Using enterprise-grade encryption, Mozy protects the data you rely on to keep your business up and running and allows you to recover lost, damaged, or stolen data quickly. (A note about ransomware: It’s important to remember that simple backup is not enough to ensure your files are protected from ransomware. Mozy keeps up to one year of file versions. If you have identified the point of infection and the time the malware was introduced to the computer, Mozy can restore all of the files for the given user from the point in time just before the malware was introduced.)

For more information, visit Mozy by Dell.