Category Archives: backup

Mozy backup is for solopreneurs

Are you a solopreneur?

If you are a one-person business—or “solopreneur”—then Mozy online backup is for you. (And for anyone else who wants to protect their files with the least amount of hassle.)

A recent article in Inc. emphasizes that solopreneurs enjoy the flexibility of working for themselves. For example, they can ply their trade just about anywhere and at any time. It’s their show. However, because they work for themselves, they are usually under pressure to be productive all the time. In a one-person business the show does not go on unless the solopreneur is making it happen.

When you work for yourself, you need to make the most of your time and take advantage of tools to help you do that. Here’s what author Minda Zetlin says about Mozy online backup:

“What would happen if the ceiling caved in on your desktop computer? Would you lose valuable data, setting your business back? If you want to stop being vulnerable, you need an off-site backup system, and an automatic cloud-based one is by far the easiest,” Zetlin says.

“I’ve used Mozy for years, and though I’ve never had a computer disaster, I’ve used it many times to grab files I needed when I was away from home—another handy feature,” she says.

Mozy lets solopreneurs schedule backups to run daily, weekly, or monthly—it’s your choice. In fact, Mozy is the perfect data protection tool for solopreneurs because it offers automatic backup protection with the option to schedule backups continuously throughout the day. When you’re a solopreneur, you have plenty of things to worry about; protecting your business-critical files shouldn’t be one of them.

Read the Inc. article 7 Business Tools that Are Perfect for Solopreneurs for more tips on how to make the most of your time and make running your business easier.

Whether you’re a solopreneur or an enterprise with 100,000 employees, your files are important. And because they’re important to you, they’re important to Mozy by Dell. Be sure to check out how Mozy lets you access your files not just from your computer, but your smartphone or tablet as well.

I Remember the Time I Lost My Data (Part 2)

My data loss story isn’t simple. The data loss was not limited to one file, or even one device. Although this happened almost 10 years ago, the repercussions of this are still being felt in the organization I used to work for.

As I mentioned, this happened almost a decade ago. I had to travel for work to Mumbai, India, and as is required of any Pakistani travelling to India, I had to register with the local police station when I arrived in the city, and before I left.

Because the local office I was working with didn’t have anyone who could drive me to the police station—and this was before Uber existed—I had to rely on the local transport system alone. Aware that I could be mugged while travelling, I left my belongings with some local colleagues who were instead going straight to the hotel. They had my laptop, phone, and all my notes from the day’s meetings.

After I was done with the police station, I went back to the hotel, only to be told that my colleagues had forgotten my backpack on the local transport they used. Although they had spent the last few hours looking for the bag, it was nowhere to be found.

I left my bag behind thinking it was more secure with them than with me and lost a year’s worth of organizational data that wasn’t backed up anywhere.

LOL. Talk about irony.

The phone had valuable contact information, and my laptop had not only notes from the meetings that I had traveled to India for, but all of my data for the last year as well.

Coming back home and realizing that I would need to comb through emails for the last 10 months to recover just a part of the data I had lost was horrifying. I had managed to put my team back months as far as delivering on our goals was concerned!

Over time, I was able to recover about 80% of the data. I had to email a lot of colleagues to ask for newer versions of documents, scour through my emails to find others, and sit and re-create some of the lost data late at night.

I no longer work at the same organization, but there are still times when someone needs a file that was on my laptop and I have to say that I was not able to recover it despite my best efforts.

All my data is backed up now. All my work files, personal files, images, videos are backed up in the cloud, and on an external drive. A reminder in my calendar ensures I never forget to back up to the external storage drive. But even better, cloud backup services like Mozy are set up to back up important files automatically.

Check out the ways Mozy by Dell backs up your important data, from desktops and laptops to small servers. And Mozy Sync keeps your most active files up to date across your computers, smartphones, and tablets. You’ll have your files anywhere you go.

Mozy Saves the Day

During the past couple months, I immersed myself into answering one simple question: What is Mozy? As a recently hired Dell EMC intern, I wanted to know everything I could about the many ways Mozy protects data; in particular how Mozy protects against a cybercrime that has become very prevalent in recent years—ransomware.

What is Mozy?

Mozy is a cloud-based service that backs up your important data from endpoint sources, like your laptop or tablet. For SMBs and large enterprises, Mozy helps soften the blow of the unexpected by maintaining the reliability of business-critical data. Having productivity stop because an employee’s laptop was stolen or your data was encrypted by ransomware is not good news to hear!

After learning about Mozy’s easy-to-use and worry-free data protection features, I now know Mozy is a good choice for anyone who wants peace of mind about the security of their data. Whether it is a business or just a personal computer at home, backing up important information is crucial. As a writer myself, I wouldn’t want to see my budding novels held hostage at the grasp of a cybercriminal!

For example, my current way of backing up my data is on a twelve-year-old USB drive that hasn’t been updated since 2014. I hold onto it with my life, but that isn’t the safest place for the files I treasure. And as much as I hate to admit this in public, each file within the USB is almost four years old. If my computer crashes for any reason, all of that hard work is lost and all that is left will be the four-year-old documents collecting dust on my USB. Wouldn’t that be a damper on a good day!

With Mozy, you don’t have to plug it in, keep it in a safe place, or even remember to update it. It is purely cloud-based storage that protects your files. I like to think of Mozy as the fastest route to a safe computer. Not only is there an increase in time management with less manual labor in securing files, you also have the luxury of always knowing your information is safe and accounted for.

What is ransomware?

Learning about ransomware is honestly terrifying. The realization that there are ways to randomly attack people online is shocking. What’s even more of a surprise is how ransomware affects a computer. It is as simple as opening a malicious link or an infected attachment in an email. Before you can say “I want my data back!” your whole system will be locked at the whim of the cybercriminal. The kicker is spending money to possibly regain the data being held for ransom. Holding your data in exchange for ransom would make anyone fear for the safety of their information.

How Mozy saves the day

With backup and recovery along with threat detection and prevention, Mozy makes absolutely sure that your information is safe and in your control. Ransomware tries to give the illusion that a faceless person has the power over your data’s future. With your data backed up to the Mozy cloud, the effect is useless.

Removing the fear of cyberthreats with the help of Mozy assures you that the small bumps in the road will always be taken care of. This software will allow you and your colleagues to rest at ease.

Now that I am aware of the danger from ransomware, I back up my important files with Mozy. I don’t want to jeopardize my future bestseller from getting published!

Learn more about how Mozy is a second line of defense against ransomware.

I Remember the Time I Lost My Data (Part 1)

I document everything. From photographing my daily commute to scanning and saving every receipt I acquire, it’s important to me that everything I’ve done or seen is somehow on file. I’m a private eye, and I believe in impeccable organization, and keeping records of everything I see and do. As I learned in detective school, anything can lead to a clue.

Every day, I create a new file on my enormous hard drive titled with the date. There are over 4,000 files. Over the last 11 years, I have diligently documented everything. I can pull up information on any hour of any day and remember exactly what I was doing then. I have traced that data back to robberies and kidnappings and used it to solve mysteries. For example, by snapping photos of the muddy animal tracks on the sidewalk, I helped the bakery discover that it was a fox who was breaking in and stealing cookies. That’s just one example of out of a thousand where my record keeping came in extremely handy.

It was under unfortunate circumstances when I realized how important it is to back up my data. It started out like any other Thursday morning. I was reviewing my data collection from yesterday, including a few photos of the groceries I purchased, a pigeon hopping on a giant scarecrow, an abstract figurine my nephew constructed out of Silly Putty, a recorded conversation with my accountant, and the list of songs I had listened to that day. Yes, minutia to most folks, but details that I consider important.

It was a beautiful, sunny morning. I opened the windows to let the warm breeze in. The birds were chirping, and a family of blue jays seemed to be in perfect harmony. I poured my cereal and was brewing some coffee when I heard a crash. I looked over to my laptop and saw that my new puppy had gotten tangled in the power cord and had innocently pulled the computer to the floor. The external damage to my laptop was obvious. What wasn’t so obvious was the internal damage.

After successfully getting my laptop to turn on again, I immediately heard clicking noises. I would eventually figure out that my hard drive was the culprit. It became obvious that my hard drive was experiencing mechanical failure. Eventually, it would also become obvious that all of the data I had accumulated over the past few years was gone. Unfortunately, nothing was backed up. It was a lesson learned the hard way. Now I’m an advocate for people to back up all of their files to the cloud. It’s what I call a data-saving solution. You don’t have to be a detective to figure that out!

Back up and protect your important files with Mozy by Dell. Case closed!

Check out how another Mozy customer combined his detective work with the reliability of Mozy cloud backup to track down the thieves who stole his laptop. Watch video.

Lose my data? LOL. Not a chance!

Data is everywhere. And for many users, their data is everything. Documents, photos, videos, and other files cover years of life lived, experiences shared, and work completed. But recent research shows that the cost of lost or stolen data is on the rise. For businesses, the average cost per record rose $158 last year. For personal users, meanwhile, it’s easy to make the case that real “data loss” only happens to large companies and enterprises. After all, you’re careful with your data—always super cautious about saving information and even duplicating on to a USB stick or external hard drive. There’s no chance you could ever lose your data, right?

Right?

Data dangers

Let’s suppose you’re really careful. Like really careful with your data; you never shut down your laptop or desktop without making sure that files are properly saved, stored in the right directory, and time-stamped within the last few minutes. Plus, you’re regularly backing up everything to a USB stick or hard drive. What’s the worst that could happen? For starters:

Lost or stolen: You get distracted at the coffee shop and someone runs off with your laptop, or it gets lost in the shuffle when you move to a new apartment. Sure, you’ve got that memory stick, but when was the last time you backed it up?

Hard drive failure: Hard drives aren’t perfect, and a recent study found that some have failure rates pushing 10 percent. If your hard drive stops spinning, your data goes kaput.

Ransomware: Maybe you opened that email attachment marked “URGENT” or visited a shady website. And maybe your PC is infected with ransomware, locking you out of your files. Every. Single. File.

It’s funny, right?

And those are just the “ordinary” ways to lose all your data. We’ve all had days where Murphy’s Law seems out to get us. What about:

Pool party: Don’t laugh. It happens. You’re on vacation, bring the laptop for work or play and after a day of too much sun and fun someone bumps your device and…splash!

Scary spills: You’re up late or starting early, barely hanging on. Your cup of coffee somehow misses the mark or your kids burst in and…hisssssss. Computers and caffeine don’t mix.

E-rage: We’ve all thought about it: Tossing that laptop off a balcony or breaking it in two when it won’t cooperate. If you’re tired enough, stressed enough, or had the worst day, your device may not make it through the night.

Of course, none of these scenarios could happen to you. Right? But just to be on the safe side, it’s worth considering another line of defense: Cloud-based storage from Mozy that automatically replicates your data and can restore lost or stolen files if laptops go missing or physical drives bite the dust. Plus, it’s one less thing for you to worry about. Use your device, live your life, and let Mozy take care of the rest.

Is Your Data Protected?

Did you hear about the company that was fined $2.5 million by the feds as a result of a HIPAA breach penalty? A laptop with protected health information for approximately 1,400 patients was stolen. Unfortunately, the computer was not protected with the safeguards required by the Health Insurance Portability and Accountability Act (HIPAA). As a result, electronic protected health information (ePHI) was compromised.

Although threats to business data are everywhere—think ransomware, hard drive failure, theft, user error, and more—you can prevent data loss (and avoid fines for non-compliance!) by backing up your data and ensuring that your backups are occurring on a regular basis.

First, let’s consider some of the threats. Next, let’s briefly discuss how Mozy can help you prevent a data disaster.

What could possibly go wrong?

If any of the following questions cause you want to change the subject or you’re just not sure of a proper course of action, be sure to read the next section!

   •     What would you do if your laptop were stolen? Do you have a process in place that allows you to recover your data?
   •     What would you do if your hard drive failed and you could no longer access the data on your computer?
   •     What would you do if you spilled coffee on your laptop and it suddenly died as a result?
   •     What would you do if you logged on to your desktop and saw a ransomware message indicating that your files were          locked and demanding a bitcoin ransom in return for a decryption key to allow you to regain access to your data?
   •     Do you handle ePHI, and do you know if that information is in compliance with the HIPAA Security Rule?


Prevent a data disaster

I just didn’t expect that
Maybe your laptop was stolen during a business trip, or maybe you forgot you placed it on the roof of your car while searching for your keys and then drove off. Maybe you liquidated your laptop with a large latte. Or maybe your hard drive just failed. With the Mozy backup service you can use Mozy’s restore manager to download all of your files (to your new computer!) from the safety of the Mozy cloud.

“Your personal files are encrypted! Pay!”

The last thing anyone wants to see on their computer screen is a message like, “Your personal files are encrypted! Pay!” In the event that your computer is infected by ransomware, Mozy offers a second line of defense. Mozy ensures that backups are frequent and reliable, so in the event of a ransomware attack, you can recover data to a point in time prior to the attack.

ePHI and HIPAA

If your business handles ePHI, you have a legal obligation to keep that information confidential and protected from those not authorized to view it. Mozy safeguards ePHI with strong encryption (which includes a required encryption key); your data is encrypted during backup and at rest. Your corporate encryption key or personal encryption key is known only by you.

We’ve got your back (up)

Using enterprise-grade encryption, Mozy protects the data you rely on to keep your business up and running and allows you to recover lost, damaged, or stolen data quickly. (A note about ransomware: It’s important to remember that simple backup is not enough to ensure your files are protected from ransomware. Mozy keeps up to one year of file versions. If you have identified the point of infection and the time the malware was introduced to the computer, Mozy can restore all of the files for the given user from the point in time just before the malware was introduced.)

For more information, visit Mozy by Dell.

Without cloud backup, customer would have experienced a data disaster

Our job is to back up and protect your data. But that’s not the whole story. We strive to provide the best customer support and do all within our power to ensure that our customers have the absolute best experience with Mozy as possible. And in some ways, the best experience you can have is to forget that we’re backing up your data. After all, Mozy backup is automatic. No-worry, hassle-free backups that you schedule based on your needs.

Of course, we’re always pleased to hear from our customers, whether it’s to tell us why they love using Mozy by Dell, or even to let us know how we can improve their experience with our software and service.

Recently we received the following unsolicited email from one of our customers. We’re sharing it because (1) we’re proud of what we do for our customers, and (2) we’re both humbled and delighted when Mozy can save the day by helping a customer avoid a data disaster.

“Within the past few months, we have had a couple of emergencies that necessitated a restore of files that were located on our company’s main storage server. One of these emergencies was a ransomware virus that, had we not had automatic, off-site backup, would have resulted in disaster. The customer service representatives at Mozy worked with me throughout the restore process, and even after, to make certain that the needed files were never truly in any danger. They made sure that the Mozy backup software was set up just right going forward to see to it that we would be up and running in no time should a similar emergency occur again. I cannot recommend Mozy software, or its employees, highly enough.” 
—Jeff Garfinkel, Reliant Health Care Services

Thanks, Jeff, for your email. We are pleased to have you as a Mozy customer!

Jeff is one of our many customers and one of many we’ve heard from since our humble beginnings. We’ve been backing up our customers’ data since 2005. Today we back up and protect mission-critical data for more than 6 million users. We also back up more than 100,000 businesses and 1,000 enterprise customers.

Check out what our customers say about us in these Mozy testimonials.

To each of our customers, thank you for using Mozy by Dell!

World Backup Day

Today is World Backup Day. Of course, that doesn’t mean it’s only important to back up your data today. World Backup Day is a reminder that you need to be backing up your important data (and since you took the time to create it, it’s all important data!) every day.

If you’re not already backing up, consider Mozy by Dell, the most trusted name in cloud data protection. Mozy enables “data completeness” for enterprises, small and medium-sized businesses, and consumers. What do we mean by data completeness? Cloud-based service plans that include award-winning backup, personal file sync, and mobile access. It also means peace of mind that your information is securely and privately protected from disaster, including lost or stolen laptops, hard drive failure, user error, or malware—including ransomware—and always available to you.

Thanks to our friends at Clutch for creating today’s infographic.

Cloud Backup Protects Small Businesses from a Rainy Day

Most small businesses aren’t backed by angel investors or the deep pockets of venture capitalists. They’re financed by their founders, gifts and investments by friends and family, loans from a neighborhood bank, and the owners’ personal credit cards. These companies don’t have the resources to cope with a disruption in their cashflow.

One report found that downtime costs small businesses $55,000 in income every year; that doesn’t even account for the cost of paying employees who can’t work without access to systems or paying them overtime to catch up when systems come back online.

The loss of income associated with an outage can even drive a small company out of business. That’s why it’s important to view data protection as a means of protecting not just your data, but protecting your business.

Even small disasters cause big problems

Natural disasters don’t have to be big enough to draw national news attention to cause big problems for small business. A minor windstorm can down branches and knock out power, shutting you down for a day. A water main break can flood the streets, making it impossible for your employees to get to work.

Either way, without a plan, your data may not be available or your employees may not be able to get to it.

Small businesses are targets of hackers

Your data may also be at risk due to insecure computers at the office. Small businesses aren’t too small to be the targets of hackers. In fact, because small businesses often don’t invest in strong defensive measures, they’re a popular and vulnerable target. One security vendor’s study found that more 40 percent of phishing emails targeted small companies, with trends showing an increasing focus of attacks at small businesses.

A ransomware attack can literally leave you unable to access your data. These attacks encrypt your data, making it unreadable without a key—which the attacker will happily provide, if you pay their ransom. Organizations including hospitals have been forced to pay up to recover their data.

Cloud backup makes data always available

Many small businesses don’t even create data backups, or have never tested restoring from backups, considering it too complicated. It’s simpler to use a cloud storage service like Mozy by Dell, which makes files available from anywhere. With cloud backup, local disasters don’t prevent you from accessing your data. Backups can happen automatically, even throughout the day, and the cloud provider makes sure full security measures are in place to protect your files. If your local data becomes inaccessible, whether because of a natural disaster or ransomware, you can always access a good copy of your files from the cloud.

Viewing the cost of data protection as a cost of doing business is more cost effective than paying for emergency services that cost more and may not be able to recover all your data. With cloud backup, no matter what the weather outside, you’ll always be open for business.

What if there were a real-life data protection superhero?

Silicona sinks down in her leather armchair, and throws her feet up on her creaky wooden desk. It’s been a long day. Nearly 1,000 terabytes were recovered today. Her phone buzzes with texts: You saved us, Silicona and We are eternally grateful for your work. She watches as her screen lights up rhythmically with new messages. Her skin is sunburned, and her combat boots are dusty from the dry Nevada desert. Her fingers are still shaking from inputting so many different coding strokes. Back home in Oakland, California, none of that matters now. She just saved one of the most highly protected government programs from detrimental exposure.

This wasn’t the first time Area 51 had called upon Silicona. Back in 2013, the United States Air Force facility had asked her to stop a totally different security breach. A hacker had siphoned nearly every top secret file on a new aircraft aimed for extraterrestrial territory, and the Central Intelligence Agency was on the brink of being fully exploited. The National Security Agency had their own team of highly-trained technologists who could trace and capture cyber culprits, yet, none of them rivaled Silicona.

Raised in an airstream in a remote town on the coast of North Carolina, Silicona was far from your typical tech geek. She was born with the innate ability to interpret computer language at lightning speeds. Graduating from the Massachusetts Institute of Technology at 16, Silicona soon became  primed to save governments, businesses, and individuals from data hacks. Time and again she reversed malicious data infractions and kept information that could set the world on its head safe and secure.

This time a hacker had nearly released hundreds of documents depicting Area 51’s latest venture, a fighter jet with speeds up to 3,000 miles per hour. Silicona had used her self-developed detection software to pin-point the hacker’s exact location, and powered up her interloper to permanently shut down their computers. Silicona never gave away her software or protocol. This is what made her so valuable to government agencies across the globe.

Text messages continued to cascade through her phone, including one from United National Secretary, General Siobhan Gutierrez: Amazing work, Silicona. Please call when you’re able. We might have another situation on our hands. Although it was late and Silicona was exhausted, she was worried about what Gutierrez meant. She had no idea Gutierrez even knew about the Area 51 hack. In her pajamas, Silicona made a vermouth cocktail and gave her a call.

“Hello, Ms. Secretary-General. It’s Silicona.”

“Thank you for calling me so late. We have a dire situation on our hands. I’ve been hacked. All of my files are gone.”

“Ok, did you search through any external hard drives?”

“Everything.”

“Let me see. What’s your computer’s serial number?”

Gutierrez read over her computer’s information and Silicona locates the problem.

“Ms. Secretary-General, you have too many files. You computer’s overloaded. When this happens, your computer freezes over your data to prevent you from adding anything else.”

“Oh. This is embarrassing.”

“You know, Mozy by Dell has a cloud backup solution to protect all of your information just in case something like this happens again. It’s what I use to back up my data.”

“You’re the best, Silicona. Thank you again.”

 

Note: Silicona is make believe. Mozy by Dell is for real. Real data protection for real threats to your important files, including ransomware.