Category Archives: Mozy Culture

My name is Heidi and I work for Mozy

It’s time to get to know another Mozy employee. The more you know us, the more you love us. Meet Heidi Hanawalt, who is a Mozy billing specialist.

 

I define my workspace as…

Mobile. I have changed cubicles so many times that I’ve lost track, but I’m happy to say I’ve kept the same chair from day one (three years now!). I have my kids’ artwork tacked to almost every wall and then of course Jacob of Twilight fame, to protect me from vampires. ☺

A device I can’t live without….

There isn’t one. I grew up without electricity, which was awesome! So, I don’t really get attached to “devices” and I try to unplug as much as possible when I’m not at work. We did have a Nintendo Entertainment System once when I was a kid, but we had to start the generator if we wanted to play it. ☺  P.S. I kicked butt at Duck Hunt.

When I arrive at work, I typically start my day off by…

Filling up my water bottle and then checking out the Drudge Report while all my tabs are loading. I don’t watch TV at home so this is the only time I get updated on world events. Then, off to Aria land I go.

My work routine is…

Prioritize my emails—ones from the boss get answered first—check my tasks in Sales Force, and then check Redmine tickets, which is where I mostly live. I help sales, finance, and support with billing issues.

I do/do not listen to music at work and it helps me work better because …

I do listen to music at work. I usually have some Pandora station on. The station I listen to depends on the mood I’m in. Some of my favorite stations are Keith Urban, James Morrison, KT Tunstall, Jack Johnson, and Enya. (I usually listen to the last one when things are hectic and I need to calm myself. ☺)

The best advice I can give a recent college graduate looking to do what I do is …

Well, first of all, congratulations on graduating! I would also say, have fun! Numbers day in and day out can be challenging, so make a game of it. I like to think of the tasks I take on as a mystery I have to solve. I go back through all the data and details and find clues or pieces that fit and then, ta-da! Mystery solved. I’m a total nerd about it, but it’s a good feeling. A huge thing too is always double-check your work. Sometimes I get lazy and forget and it always comes back to bite me.

Outside of work, I am passionate about …

My family! I love spending as much time as I possibly can with my kids. My favorite thing to do is take them up the canyon and just toss a football around or lie on a big blanket and read books out loud. I’m also passionate about food. But it has to be quality food. I actually think I might be motivated by food the way some people are motivated by money. And the outdoors; camping, sports, hiking. Hooray for summer!

My eating habits are …

I’m kind of a grazer. I could snack all day. I try to bring healthy snacks to work like cucumbers and cherry tomatoes because if I don’t I’ll just end up snacking on what’s in the break room, and we all know how healthy that is. But I love all kinds of food—cheeses and soups and breads and pastas and meats and fruits and desserts. The list goes on and on and on and on.

If I could be someone for a day, I would be …

A girlfriend of my mom’s while she was in high school. (I can go back in time right?) I just think it would be so cool to see what kind of teenager she was. She went to an all-girls Catholic school in Texas, uniforms and everything, but I heard she kind of walked on the wild side. I would have loved to have hung out with her for a day.

The “secret sauce” that makes me who I am …

Determination. I never give up. I might get exhausted and tired, but I always get back up. I thank my mom for that. Whenever I messed up or things weren’t going my way she would sing this little rhyme to me, “Pick yourself up, dust yourself off, and start all over again. “

My name is Kris and I work for Mozy

Welcome back to another edition of our “My name is…” series – this blog series is dedicated to introducing you to some of our in-house talent, the talent that keeps the Mozy running. There is no question that we are very fortunate to be able to work with intelligent, compassionate people from around the globe.

This month we’d like to introduce you to Kris Meulemans, one of our EMEA senior Cloud Systems Engineers. Kris spends his time helping customers, sales teams and many others to spread the Mozy love. Kris has been instrumental in helping our EMEA customers with familiarizing themselves with the awesomeness that is Mozy. I know that Kris has helped me with many requests over the months and has always been extremely accommodating.

My name is Kris and I work for Mozy

I define my workspace as …
Whatever bit of space I can put my laptop down on, although I do love my double screen set up.

A device I can’t live without …
My mp3 player – although a snazzy laptop that boots in no time is a close second.

When I arrive at work, I typically start off by …
Saying hi to my colleagues, discussing any hot issues over a coffee and getting started into my email.

My work routine is …
Never the same and always as efficient as possible due to the many hats I wear during a day. Prioritize, run emails through the do, delegate, delete routine and have regular coffees to keep up with ‘the pulse’. That’s if I’m not travelling somewhere.

I do/do not listen to music at work and it helps me work better because …
I definitely do, my headset is on most of the times. In a nearly open plan office with people on the phone all around me it’s the only way to get and stay in ‘the zone’.

The best advice I can give a recent college graduate looking to do what I do is …
Learn as much as possible in any way possible. Your degree is an entry key; the rest comes down to constantly adapting and continuously improving what you do. If you see problems, fix them.

Outside of work, I am passionate about …
My family and friends, Saltimbocca and music. There are many stories attached to the second, suffice to say that any Italian restaurant can be judged by it.
Author’s note: I will have to agree with Kris on this statement – Saltimbocca is definitely at the top of my list for Italian favorites. Oh the deliciousness that is Italian fare…

My eating habits are …
Quality first, as much as possible with friends and always ending with a good coffee.

If I could be someone for a day – I would be …
A drummer on tour with a world famous band.

The “secret sauce” that makes me who I am …
The exactly measured recipe combining techie consultancy, project management, general fixing of things, listening, coaching, strategic thinking and a special secret selection of spices.
Author’s note: Well put, Kris!

Four key questions to ask your cloud provider

What questions should you ask before trusting your data to a cloud service? Not all cloud services are the same and by not asking key questions up front, you can leave your business exposed.

To highlight what can happen when you trust people with your data without checking them out first, Mozy carried out a hidden camera experiment asking a series of strangers in a coffee shop to look after a laptop. Find out what happened:

What should our man have asked before trusting anyone with his data?

  • How long will you look after it?
    Just as some of our participants only protected the data for a limited period of time, not all providers are in it for the long term. Find out how long the provider has been around and how committed to the market it really is.
  • Will you look at my data?
    Some participants in the experiment thought the data on our laptop might be of value to them. Some cloud providers will scrape your data to create anonomised information to sell on to advertisers. Encryption and privacy commitments are essential here – make sure your cloud provider has them.
  • Will you leave my data vulnerable?
    Some of the people in our experiment did very little to keep the data safe, leaving it unattended as they left the coffee shop and went about their business. Some cloud providers don’t encrypt data and some take physical security more seriously than others. Make sure that your cloud provider is storing your data on enterprise-class equipment, in tier 4 data centers and in an encrypted state at all times.
  • Can anyone take my data?
    In the film, we saw someone take the computer they were trusted with but we also had people who let a computer be taken from them. Data can be intercepted when using cloud services if the provider has failed to secure it. Ensure that your provider offers end-to-end encryption and transfers data over an SSL connection.

For more advice on what to ask before choosing a cloud provider, check out this whitepaper from IDC.

We’re Proud to Be On the List

Top Apps Employees Sneak Into the OfficeIf you’re a fan of Mozy (and it’s hard not to be if you like simple, automated, and comprehensive backup that includes everything—even the sync—and first-class support, and all of this for a bargain), you’ve probably seen the article in Business Insider about how Mozy is one of the top 50 apps employees sneak into work. Mozy is on the list at a respectable #18.

Now, I’m not a fan of sneaking apps into work. I tend to follow the workforce philosophy that was pounded into me while serving in the military: “If it isn’t issued to you, then you don’t need it!” But today’s workplace isn’t the same. For example, with more and more employees embracing the bring-your-own-device approach to get the job done, it’s not hard to see why so many of the apps on The Top 50 Apps Employees Sneak Into Work made it on the list. Today, I don’t believe it’s so much that employers are concerned about too much goofing off on company time with these apps; instead, it’s more that IT has concerns (and rightly so) about employee privacy and corporate data security. But as employees were quick to recognize the benefits of BYOD (such as workforce productivity and the flexibility for employees to do their work from just about anywhere and at any time), employers have recognized that it makes for good employee morale when the workforce is enthusiastic about getting the job done in a way that works best for them. It’s one of those win-win situations that isn’t going to go away.

But getting back to the list, clearly, some of those apps have nothing to do with work. However, these days, it’s not always easy to know why someone downloads an app at work. For example, while one employee may be checking their Google mail to see if their recent amazon.com order just shipped, another employee may be sending a work file to their Gmail account to so that they can work on it at home later that evening . (Clearly, this employee needs to learn about Mozy and quickly download the Mozy backup software with file sync capabilities and mobile access. And after he’s done that, he needs to share his knowledge with his fellow workers and manager. (I can hear the conversation now: “Sir, Mozy is complete data protection with anywhere, anytime file access. It’s time to boost productivity, sir!”)

While old habits are sometimes hard to break, I think I am changing my ways. I don’t have any issue with someone downloading Mozy on their work computer if it helps them do their job better and they’re more enthusiastic about doing their job because they can do it in a way that works best for them. And while the military way of “If it isn’t issued to you, then you don’t need it” approach isn’t always the wrong approach, sometimes there are better ways.

But if you’re going to download Mozy on your work computer, be sure to drop a line to your IT department about the benefits of Mozy. Mozy just makes good sense. And we’re #18 on the list to prove it.

Now, if you’ll excuse me, I need to check my latest LinkedIn news…

My name is Scott and I work at Mozy

Welcome to our first anniversary of the “My name is…”, our blog series on introducing you to some of our talented team members who directly contribute to the success of Mozy. Mozy has been fortunate to win “Utah’s Best Place to Work” four times in a row. We’re successful; our products are secure and sustainable, and we value our customers. Having said that, Mozy wouldn’t be the amazing place it is without our dedicated, passionate and generous team members. We are very fortunate to be surrounded by extremely intelligent people who inspire and motivate others around them.

This time, we’d like you to meet Scott Lee, our Director of Marketing. Scott is a key driving force behind all the marketing initiatives that we undertake for our business-to-business products and channel marketing for MozyPro and MozyEnterprise. Scott has provided some key insights to how and where Mozy should position itself, in the B2B space.

My name is Scott and I work at Mozy

I define my workspace as …
Depends on the day or time of day. Sometimes it’s a desk, sometimes a conference room, sometimes the hallway.

A device I can’t live without …
iPhone.
Author’s note: I mean, if you own an iPhone then you know this feeling (myself included)! How did we ever manage without it?!?!?

When I arrive at work, I typically start off by …
Filling up my water cup…must stay hydrated. I check email, the business dashboard, and then usually wander over to the sales team to see how things are going. Then off to meetings or whatever.

My work routine is …
I am a list guy. I make a list of objectives for each quarter, then a list of weekly projects or tasks, and manage to that each day. Of course it doesn’t all get done, but it keeps me focused on the big things while limiting as much minutiae as possible. I even schedule time in my calendar for tasks as if they were meetings. I also float around a lot to talk face to face with people, hear what they think, etc. It’s crazy how many great ideas come from actual conversations! #emailhasitslimits

I do/do not listen to music at work and it helps me work better because …
Definitely do. I have Spotify or Pandora on when I’m at my desk, usually listening to classical if I’m in a heavy analytical mindset, classic rock for pounding through email, or a mix of stuff if I’m writing/reviewing content.

The best advice I can give a recent college graduate looking to do what I do is …
Work hard, work smart, work with others not against them.

Outside of work, I am passionate about …
My family (my wife and I have five children), golf, road cycling, and college sports. Go Cougars!

My eating habits are …
Better than they have been for a while. I have a weakness for chips and salsa though.

If I could be someone for a day – I would be …
Jimmer Fredette in a Utah Jazz uniform.

The “secret sauce” that makes me who I am …
Intense curiosity.

My name is Richard and I work for Mozy

It’s that time again when we introduce you to one of our stellar team members and this month we’d like to present Richard Hales, Mozy’s very own Business Development Director. Richard is one of the team that makes sure that we help our business partners build competitive advantage. He is an extremely versatile person and anyone who has interacted with him knows that he is a man of integrity. Mozy is extremely fortunate to have Richard as part of our “secret sauce.”

My name is Richard and I work for Mozy

I define my workspace as …
Wherever I am.

A device I can’t live without …
Mains adapter.

When I arrive at work, I typically start off by …
Waking up.

My work routine is …
Follow the sun, except to some extent on Sundays!

I do/do not listen to music at work and it helps me work better because …
I’m talking to people.

The best advice I can give a recent college graduate looking to do what I do is …
Use your ears and mouth in proportion.

Outside of work, I am passionate about …
Passion. And understanding. And challenging exploration.

My eating habits are …
A constant battle against a million years of evolution that has bred humans to consume more calories than necessary for storage ready for the lean times (that no longer come).

If I could be someone for a day – I would be …
Me.

The “secret sauce” that makes me who I am …
Knowing that everyone else is my equal, and I theirs. (Irrespective of their inflated badge/label/title).

Built to last

Somewhere in an attic or a cellar most of us have a box full of audio cassettes or VHS tapes. You might even have 8-tracks, mini discs, Betamax tapes, and LaserDiscs. They were all leading-edge technology when you bought them. You invested time, effort, and money in these various formats, but over time, they all became obsolete. To a certain extent, that’s natural but, when you have to invest time, effort, and money all over again on a new platform, it can be both frustrating and expensive. How many times do you have to buy the same Beatles album?

Cloud backup is reaching a tipping point, just like the one the home entertainment industry experienced. Established cloud backup providers who aren’t keeping up with changing customer tastes and technologies are seeing customers lured away by competitors and new services.

Mozy is built upon a foundation that enables us to evolve our service as we move into the future. This past summer, we enhanced the underpinnings of our industry-leading cloud backup service to launch a new, more flexible data protection and access platform. This enabled us to launch the next generation of Mozy a few weeks ago, adding new features such as Mozy Sync and tools for greater flexibility for mobile devices. Our goal has been simple: Future-proof our business by building upon a foundation that allows us to bring the newest data protection and access features and services to our partners and customers—and at a faster pace.

Moving from one cloud provider to another can be just as frustrating as—and a lot more expensive than—rebuilding your movie collection again. That’s why it’s key for businesses to take the time to evaluate potential cloud partners carefully. Price and features are important, but no less important are sustainability, longevity, security, scalability, and a host of other criteria that must not be overlooked.

To help businesses whose backup providers have closed their services, Mozy is providing access to a free IDC white paper that offers advice on how to select a replacement.

There’s one reason Mozy is doing all this: We’re your partner in the cloud for the long haul.

My name is Steve and I work for Mozy

Thanks for tuning back into our monthly series where you get to spend some one-on-one, quality time with some of the shining jewels in Mozy’s crown – our employees. This month we’d like you to meet Steve Jensen, Mozy’s Senior Manager of Public Relations. Steve’s responsibilities include PR in the US, analyst relations, and managing our customer reference program. Steve is one of the most genuinely nicest guys you will ever meet – he is not only genuine in his interactions with others but he is also genuine in his PR efforts for Mozy.

My name is Steve and I work for MozyI define my workspace as …
A place to stare at the screen and pound away on the keyboard while seeking inspiration from Ansel Adams and all 30 major league baseball logos staring back at me.

A device I can’t live without …
My tablet – for personal reading time and play time with my kids.
Author’s note: Steve won his tablet at a company event and has embraced all the benefits that come with owning a tablet – researching, reading, watching movies – all while on-the-go. He just makes us so proud! (single tear glistens at the corner of my eye)

When I arrive at work, I typically start off by …
Being the only person in the office (on the planet?) to read the morning hard copy newspaper.

My work routine is …
Emails, phone calls, defending baseball from attacks by the marketing team, and enjoying the interaction with journalists, analysts, customers, and great vendors.

I do/do not listen to music at work and it helps me work better because …
Usually I don’t listen to music at work. If I did I would miss out on all the zingers from Brent Bird, two cubes over.

The best advice I can give a recent college graduate looking to do what I do is …
If you don’t have a love for how news is created, and the written word in general, go into sales instead.

Outside of work, I am passionate about …
Skiing in the winter, perennial gardening in the summer, and spending time with my family year round.

My eating habits are …
Chicken burgers and burritos somehow make me feel less guilty than hamburgers.

If I could be someone for a day – I would be …
Teddy Roosevelt

The “secret sauce” that makes me who I am …
Talk is cheap. Actions speak louder than words.

My name is Jamie and I work for Mozy

Hello again! Glad you could make it back for another session of our “My name is … and I work for Mozy” blog series. We’ve attempted to expand across all our functional areas to show you that Mozy has successfully managed to find the best-of-the-best in talent. And speaking of talent … we’d like to introduce you to Jamie Morningstar, Mozy Principal Product Manager. Jamie works closely with the Mozy development teams to help guide them in creating the right thing at the right time, in the right way. In her words “Basically, I listen to a lot of people about what they need, work with the engineers to get it done, and then tell people about it!” Simple enough, right? Yes, if you’re Jamie.

My name is Jamie and I work for Mozy

I define my workspace as …
Gypsy chic. That makes the clutter sound a lot quainter than, “really messy because tidying up never seems to make it to the top of my to-do list.”

A device I can’t live without …
My teapot. Wireless headphones are a close second.

When I arrive at work, I typically start off by …
Completing the top thing on my list. I try to use those precious morning hours for in-depth thinking and save email for later in the day.

My work routine is …
Collaborative. Most of my job revolves around working with the development teams to plan and create features, so I spend a lot of time describing and prioritizing customer needs and then explaining it all to the engineering teams, my fellow Product Owners, and stakeholders like Sales, Support, and Executives.

I do/do not listen to music at work and it helps me work better because …
I do listen to music when I can carve out 30 or 40 minutes of thinking and writing time. Music helps me focus on my work rather than listening to the hubbub around me. But most of the time I don’t listen to music because I need to be available to the people around me.

The best advice I can give a recent college graduate looking to do what I do is …
Figure out what makes you special in your field of study. My undergraduate degree is in Computer Science and early on I realized that I had a distinct ability to bridge between different parts of the organization. So I transformed it into a career in Product Management and I love the challenges and rewards of translating between different parts of the company and helping developers create the most important thing as efficiently as possible. It’s certainly not what I expected to do when I walked into my CS101 class, but I’m glad that I recognized my unique strengths in my field and pursued them.

Outside of work, I am passionate about …
The welfare of the world’s 210 million orphans. Getting more young women interested in careers in technology. Agile software development. And skiing, hiking, and camping in the amazing Utah great outdoors. I’m a passionate person.
Author’s note: I once read that what a person does for others without expecting anything in return is what really shows you their character. I know that Jamie is very involved in the community and with women’s groups. Good for you, Jamie!

My eating habits are …
Convenient. Like most people, I try to eat healthy, but left to my own devices I’d probably eat Lucky Charms for two or maybe three meals a day. They really are magically delicious..

If I could be someone for a day – I would be …
Myself on vacation. Is that lame? I really like being me… I’d just like to be me on the ski slopes rather than in my office. Or if I need to come up with an answer that’s more inspirational I’d be Roald Dahl because I wonder what it was like in his head, writing such heartwarming yet seriously twisted stories. Neil Gaiman would work, too.
Author’s note: as a fellow working mom, I understand how precious alone time is! When I dream of an ideal vacation – it usually involves white sand beaches, a hammock, a cocktail and a good book – oh, and the sea breeze is nice too!

The “secret sauce” that makes me who I am …
Birkenstocks. You can tell a lot about a person by the shoes they wear.

Mozy and the Award For Aspirations in Computing

Did you know?

In 2010, women received only 18% of the Computer Science degrees awarded in the U.S. despite the fact that women earned almost 60% of the undergraduate degrees awarded in the same year! And this number has been steadily declining since a high point in the 1980s when women received 37% of the Computer Science degrees earned.

We here at Mozy love diversity and believe that we need more women in technology and especially in computer science. That’s why we’re proud to support organizations like the National Center for Women and Information Technology (NCWIT) Award for Aspirations in Computing.  This award honors young women active and interested in computing and encourages them to pursue their passion for technology. We want these young ladies to know that we are excited about their interest and aptitude in computing!

Mozy is an enthusiastic signature sponsor for our local Aspirations in Computing award luncheon and we encourage technically inclined young women all over the U.S. to apply for this award and get involved in organizations like this that encourage and nurture technical talent.

We can’t wait to celebrate the achievements of these young women and their Aspirations in Computing!

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