Mozy understands that your important files are critical to the success of your business. Likewise, we understand that MozyHome users rely on Mozy to safeguard their documents, photographs, music files, and other important files. Mozy protects your data by keeping older versions of your files available so that they can be restored if necessary. There are various reasons why you might need to restore an older version of a file, including:
• You changed a file and want to go back to an older version of the file.
• You deleted content from a file and want to retrieve that content.
• You accidentally deleted a file and now want it back.
• You have a corrupted file (due to ransomware, for example) and need to go back to a version of the file before it became corrupted.
We will be rolling out a new extended retention policy for all Mozy solutions. That means the older versions of your backed-up files will be kept for longer before they expire. This significantly improves your data protection at no cost to you. For MozyHome users, older file versions will be retained for 3 months (previously, MozyHome retained files for 1 month). For MozyPro users, older file versions will be retained for 6 months (previously, MozyPro retained files for 2 months). For MozyEnterprise users, older file versions will be retained for 1 year (previously, MozyEnterprise retained files for 3 months).
To enable this extended data retention and the benefits it provides to you, Mozy will be introducing file version consolidation. Mozy restores are highly reliable, but version consolidation allows us to extend that reliability out to greater backup retention times. This means that rather than keeping every version of your files, we progressively consolidate older file versions so that the number of versions available for restore decreases as you go further into the past. For example, for MozyHome we will keep all versions of a file for one day, hourly versions of that file for 3 days, daily versions of that file for 31 days, and weekly versions of that file for 92 days. Version consolidation never loses any data; it merely rolls up the changes of multiple versions into one version. And it is unlikely you will even notice it, since typically you will not need to restore a file version to within an hour from many weeks in the past, whereas you quite likely will want to do so for a restore from yesterday. Because it keeps file version lists shorter, version consolidation allows you to more easily choose a restore point, and it also allows Mozy to provide the restore more quickly.
Mozy is continuously looking for ways to improve the backup process and meet the needs of its users. Our goal is to ensure that each time you save one of your files, it’s backed up, protected and, if necessary, can be recovered and restored exactly as it was.