Mozy Reseller Program FAQ

Why should I become a Mozy Reseller?

Digital data is expanding and so is the demand for proven, secure data protection solutions, which also address the increased mobility of employees who need personal sync and mobile access solutions. Becoming a Mozy Reseller Partner allows you to create a profitable revenue stream by selling the award-winning Mozy cloud backup service to your valued customers.

What is the advantage of attaining Mozy Gold Certified or Mozy Platinum Partner status?

Mozy Gold Certified and Mozy Platinum Partners are eligible for deeper discounts, co-marketing opportunities, eligibility to participate in our rewards program, and in some cases, lead sharing and market development funds (MDF).

How do I get co-branding for my reselling business?

Co-branding requires Mozy 2.4 for Windows or Mozy 2.0 for Mac, and means your company logo will appear in the client software, on the Status screen, Configuration screen, and About screen, and via the Web on your reseller subdomain page. You may also download customizable, co-branded collateral from the Mozy Reseller Portal.

Are there Mozy sales materials I can use to market the service to my customers?

Of course! Mozy has full-color product sheets, case studies, and technical documentation, in addition to website banners and logos available in the Mozy Reseller Portal.

Is there someone who can assist me if I have sales questions?

Of course! Each reseller is assigned a dedicated account executive (AE) who is available to discuss sales training, product overviews, and general questions. Live technical support is available 24x7 via phone, chat, and online at

What kind of pricing can I get by reselling Mozy?

Mozy offers all our authorized Reseller Partners a competitive discount schedule depending on the volume of backup space purchased. Additional program benefits are available for our Platinum Partners.

What other benefits does the Mozy Reseller Program offer?

All Reseller Partners have the opportunity to co-brand the Mozy client, web admin console, and marketing and sales collateral. All Platinum and Gold Partners have access to the Mozy Reseller Portal, which houses training videos for your sales team, sales and marketing collateral, promotions and contests, and the most recent reseller news.

What should I charge my customers for the MozyPro service?

We leave the mark-up or bundling of our service to the discretion of our Partners. We have created the Mozy ROI Calculator* to help our Partners analyze and develop price points based on different use cases. (*Login to the Mozy Reseller Portal required.)

What support options are available?

As a Mozy Reseller Partner, you receive 24/7/365 technical support as well as access to a dedicated account executive (AE) for questions related to sales training, product overviews, and program and pricing details. Knowledgeable Mozy Support technicians are also available to help. Additionally, our Support Portal provides a complete library of video tutorials, knowledge base articles, and a dedicated reseller community.

How do I get started?

It’s easy. You can submit an application, email us or call us at 877.669.9776.

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