Mozy Reseller Program FAQ

Why should I become a Mozy Reseller?

Digital data is expanding and the demand for not only a proven backup solution, but also personal sync and mobile access solutions, is growing among today's businesses. Becoming a Mozy reseller allows you to create a profitable business selling the award-winning MozyPro service to your valued customers.

What is the advantage of attaining Mozy Gold Certified or Mozy Platinum Partner status?

Mozy Gold Certified and Mozy Platinum Partner resellers are eligible for deeper discounts, co-marketing opportunities, regular contests and promotions, and in some cases, lead sharing and market development funds (MDF). Gold and Platinum resellers are required to maintain higher sales volumes in order to preserve their status.

How do I get co-branding for my reselling business?

Co-branding requires Mozy 2.4 for Windows or Mozy 2.0 for Mac, and means your company logo will appear in the client software, on the Status screen, Configuration screen, and About screen, and via the Web on your reseller subdomain page. You may also download customizable, co-branded collateral from the Mozy Reseller Portal.

Are there Mozy sales materials I can use to market the service to my customers?

Of course! Mozy has full-color product sheets, case studies, and technical documentation, in addition to website banners and logos available in the Mozy Reseller Portal.

Is there someone who can assist me if I have sales questions?

Of course! Each reseller is assigned a dedicated account executive (AE) who is available to discuss sales training, product overviews, and general questions. Live technical support is available 24x7 via phone, chat, and online at http://support.mozy.com.

What Mozy products can I offer to my customers?

Currently, Mozy resellers may offer the MozyPro services to their business clients.

What kind of pricing can I get by reselling Mozy?

Mozy offers all our authorized resellers (Mozy Gold Certified, and Mozy Platinum Partners) a competitive discount schedule depending on the volume of backup space purchased. Additional benefits are available for resellers who achieve Gold or Platinum partner status.

What other benefits does the Mozy Reseller Program offer?

All resellers receive the ability to co-brand the Mozy online backup service with their company name, including in the product, Web system, and on marketing and sales collateral. All Platinum and Gold authorized resellers have access to the Mozy Reseller Portal. Through the portal, resellers can register new opportunities and find a Training Center, sales and marketing collateral, promotions and contests, and the most recent reseller news. We also provide access to the Mozy Rewards Portal that allows you to redeem points that you earn for selling Mozy for fabulous prizes, including spa vacations, electronics, and much more.

What should I charge my customers for the MozyPro service?

As a value-added reseller, what you charge your customers for the Mozy service is at your discretion. For authorized resellers, we’ve created the Mozy ROI Calculator* to help you analyze different cases to help you decide. (*Login to the Mozy Reseller Portal required.)

What support options are available?

As a Mozy reseller, you'll receive 24/7/365 technical support. Mozy's U.S.-based technicians are available to assist you with your customers' data backup and restore needs. Also available is the Support Portal, complete with video tutorials, knowledge base articles, and a customer community.

How do I get started?

It's easy. Submit an application here. A Mozy representative will review your application and respond to you usually within 24 hours. Thousands of businesses worldwide trust Mozy for their clients' backup needs, and so should you. For more information about the Mozy Reseller Program, please email or call 877.669.9776.