Plenty of parents have surprises and crises upon the arrival of a newborn, but few experience a catastrophic flood in the first 24 hours. That's exactly what happened to Ashlie Kerr and her family, shortly after arriving home with her third child. "We celebrated with our family, snapped a few hundred pictures, and tried to settle in," she says. "As we awoke the next morning, we were evacuating our house with our three young children as the flood waters rose towards our home in Nashville."

Flood waters caused considerable damage to the Kerr home, inside and out, but the family's most important digital documents—including the new photos of the new baby—were never in danger, thanks to the Mozy cloud backup solution. Kerr's family started using Mozy two years before, when a virus damaged the computer and required expensive technical support to repair. On the recommendation of her sister-in-law, Kerr signed up for Mozy to gain constant, timely, and disaster-proof backup that can be restored from anywhere, to any computer.

Being Mozy customers made the flood recovery process a little easier for the family, who have become firm advocates of the safety and ease-of-use of the flexible, powerful and reliable backup solution. "I watched our fence go floating away and the muddy water wash over my husband's newly-built deck, but I knew that my family was safe and that Mozy would protect all our computer data—even if the water destroyed our PC," she says. "Thanks for saving our bacon, Mozy!"